Hi all,
Like many posters in this forum, I have been inflicted with the horrible Home Assistent spyware.
Whilst troubleshooting on my own, I have: scanned for viruses both online and via Norton; downloaded and ran Ad-Aware, Spybot, CWShredder, Cleanup!, about:Buster in Safe Mode; removed the RI, R3 entries in HijackThis. I've deleted all cookies and offline content in IE.
However the problem still persists! I still get random pop-ups, text on websites with HTML tags and my start page is stubbornly altered.
I've downloaded HSRemove, but haven't run it yet.
Here's my HijackThis Log:
Logfile of HijackThis v1.99.1
Scan saved at 8:40:25 PM, on 5/29/2005
Platform: Windows XP SP2, v.2135 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2135)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\msvg.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kseof.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kseof.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\kseof.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kseof.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kseof.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kseof.dll/sp.html#12047
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: GDS module - {A084A565-B09B-4e4c-A497-7CC50AEAB2A7} - C:\WINDOWS\gds.dll
O2 - BHO: Class - {A18BCBCE-8140-1854-2B7C-AE957E632346} - C:\WINDOWS\ipoo32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {C8BD5992-93A2-C72D-346C-BE031396197E} - C:\WINDOWS\system32\msen32.dll
O2 - BHO: Class - {D9B86B36-3C0A-C8A5-F992-E2FC429A72C0} - C:\WINDOWS\winhj32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [msvg.exe] C:\WINDOWS\system32\msvg.exe
O4 - HKLM\..\RunOnce: [atlpk.exe] C:\WINDOWS\atlpk.exe
O4 - HKLM\..\RunOnce: [apipq.exe] C:\WINDOWS\apipq.exe
O4 - HKLM\..\RunOnce: [mfcpc.exe] C:\WINDOWS\system32\mfcpc.exe
O4 - HKLM\..\RunOnce: [iptg.exe] C:\WINDOWS\system32\iptg.exe
O4 - HKLM\..\RunOnce: [addhi32.exe] C:\WINDOWS\system32\addhi32.exe
O4 - HKLM\..\RunOnce: [apicg.exe] C:\WINDOWS\apicg.exe
O4 - HKLM\..\RunOnce: [winhj32.exe] C:\WINDOWS\winhj32.exe
O4 - HKLM\..\RunOnce: [mfcgw.exe] C:\WINDOWS\mfcgw.exe
O4 - HKLM\..\RunOnce: [netug32.exe] C:\WINDOWS\netug32.exe
O4 - HKLM\..\RunOnce: [winzb32.exe] C:\WINDOWS\winzb32.exe
O4 - HKLM\..\RunOnce: [d3yq32.exe] C:\WINDOWS\system32\d3yq32.exe
O4 - HKLM\..\RunOnce: [ipdk.exe] C:\WINDOWS\ipdk.exe
O4 - HKLM\..\RunOnce: [applc32.exe] C:\WINDOWS\applc32.exe
O4 - HKLM\..\RunOnce: [d3rw32.exe] C:\WINDOWS\d3rw32.exe
O4 - HKLM\..\RunOnce: [mstn32.exe] C:\WINDOWS\mstn32.exe
O4 - HKLM\..\RunOnce: [ipzh.exe] C:\WINDOWS\ipzh.exe
O4 - HKLM\..\RunOnce: [sdkyv.exe] C:\WINDOWS\system32\sdkyv.exe
O4 - HKLM\..\RunOnce: [mfcmp32.exe] C:\WINDOWS\mfcmp32.exe
O4 - HKLM\..\RunOnce: [sysit32.exe] C:\WINDOWS\sysit32.exe
O4 - HKLM\..\RunOnce: [iplj.exe] C:\WINDOWS\iplj.exe
O4 - HKLM\..\RunOnce: [sdkfa.exe] C:\WINDOWS\system32\sdkfa.exe
O4 - HKLM\..\RunOnce: [sysdn.exe] C:\WINDOWS\sysdn.exe
O4 - HKLM\..\RunOnce: [ntrp.exe] C:\WINDOWS\system32\ntrp.exe
O4 - HKLM\..\RunOnce: [sysav32.exe] C:\WINDOWS\system32\sysav32.exe
O4 - HKLM\..\RunOnce: [mfcfd.exe] C:\WINDOWS\system32\mfcfd.exe
O4 - HKLM\..\RunOnce: [nettn32.exe] C:\WINDOWS\system32\nettn32.exe
O4 - HKLM\..\RunOnce: [ipcr.exe] C:\WINDOWS\system32\ipcr.exe
O4 - HKLM\..\RunOnce: [winne32.exe] C:\WINDOWS\system32\winne32.exe
O4 - HKLM\..\RunOnce: [craz.exe] C:\WINDOWS\system32\craz.exe
O4 - HKLM\..\RunOnce: [syswd.exe] C:\WINDOWS\syswd.exe
O4 - HKLM\..\RunOnce: [sdkcf.exe] C:\WINDOWS\sdkcf.exe
O4 - HKLM\..\RunOnce: [ipfg.exe] C:\WINDOWS\system32\ipfg.exe
O4 - HKLM\..\RunOnce: [d3jk32.exe] C:\WINDOWS\system32\d3jk32.exe
O4 - HKLM\..\RunOnce: [sdktl.exe] C:\WINDOWS\system32\sdktl.exe
O4 - HKLM\..\RunOnce: [javayi32.exe] C:\WINDOWS\system32\javayi32.exe
O4 - HKLM\..\RunOnce: [sdkne32.exe] C:\WINDOWS\sdkne32.exe
O4 - HKLM\..\RunOnce: [atlsb32.exe] C:\WINDOWS\system32\atlsb32.exe
O4 - HKLM\..\RunOnce: [javanm32.exe] C:\WINDOWS\javanm32.exe
O4 - HKLM\..\RunOnce: [ieli.exe] C:\WINDOWS\ieli.exe
O4 - HKLM\..\RunOnce: [apiuq.exe] C:\WINDOWS\apiuq.exe
O4 - HKLM\..\RunOnce: [msoc.exe] C:\WINDOWS\msoc.exe
O4 - HKLM\..\RunOnce: [javaej.exe] C:\WINDOWS\system32\javaej.exe
O4 - HKLM\..\RunOnce: [netoc32.exe] C:\WINDOWS\system32\netoc32.exe
O4 - HKLM\..\RunOnce: [ipiv.exe] C:\WINDOWS\ipiv.exe
O4 - HKLM\..\RunOnce: [crez.exe] C:\WINDOWS\crez.exe
O4 - HKLM\..\RunOnce: [sysws32.exe] C:\WINDOWS\sysws32.exe
O4 - HKLM\..\RunOnce: [appmh.exe] C:\WINDOWS\appmh.exe
O4 - HKLM\..\RunOnce: [netid32.exe] C:\WINDOWS\system32\netid32.exe
O4 - HKLM\..\RunOnce: [mfcam.exe] C:\WINDOWS\mfcam.exe
O4 - HKLM\..\RunOnce: [apifa32.exe] C:\WINDOWS\system32\apifa32.exe
O4 - HKLM\..\RunOnce: [mfcux32.exe] C:\WINDOWS\mfcux32.exe
O4 - HKLM\..\RunOnce: [iezb32.exe] C:\WINDOWS\iezb32.exe
O4 - HKLM\..\RunOnce: [apiun32.exe] C:\WINDOWS\apiun32.exe
O4 - HKLM\..\RunOnce: [systb32.exe] C:\WINDOWS\system32\systb32.exe
O4 - HKLM\..\RunOnce: [sdknu32.exe] C:\WINDOWS\system32\sdknu32.exe
O4 - HKLM\..\RunOnce: [javauc32.exe] C:\WINDOWS\system32\javauc32.exe
O4 - HKLM\..\RunOnce: [syswc32.exe] C:\WINDOWS\system32\syswc32.exe
O4 - HKLM\..\RunOnce: [ipec32.exe] C:\WINDOWS\ipec32.exe
O4 - HKLM\..\RunOnce: [iezo32.exe] C:\WINDOWS\iezo32.exe
O4 - HKLM\..\RunOnce: [addes.exe] C:\WINDOWS\system32\addes.exe
O4 - HKLM\..\RunOnce: [sysnb32.exe] C:\WINDOWS\sysnb32.exe
O4 - HKLM\..\RunOnce: [sysbq.exe] C:\WINDOWS\system32\sysbq.exe
O4 - HKLM\..\RunOnce: [winhm.exe] C:\WINDOWS\system32\winhm.exe
O4 - HKLM\..\RunOnce: [sdkmr.exe] C:\WINDOWS\system32\sdkmr.exe
O4 - HKLM\..\RunOnce: [winhc.exe] C:\WINDOWS\system32\winhc.exe
O4 - HKLM\..\RunOnce: [iewj.exe] C:\WINDOWS\system32\iewj.exe
O4 - HKLM\..\RunOnce: [sdkgc32.exe] C:\WINDOWS\sdkgc32.exe
O4 - HKLM\..\RunOnce: [apifp32.exe] C:\WINDOWS\system32\apifp32.exe
O4 - HKLM\..\RunOnce: [netyj.exe] C:\WINDOWS\netyj.exe
O4 - HKLM\..\RunOnce: [javauf.exe] C:\WINDOWS\javauf.exe
O4 - HKLM\..\RunOnce: [ienf32.exe] C:\WINDOWS\ienf32.exe
O4 - HKLM\..\RunOnce: [appdn.exe] C:\WINDOWS\appdn.exe
O4 - HKLM\..\RunOnce: [nethr.exe] C:\WINDOWS\nethr.exe
O4 - HKLM\..\RunOnce: [sdkss32.exe] C:\WINDOWS\sdkss32.exe
O4 - HKLM\..\RunOnce: [msiz.exe] C:\WINDOWS\msiz.exe
O4 - HKLM\..\RunOnce: [addmd32.exe] C:\WINDOWS\system32\addmd32.exe
O4 - HKLM\..\RunOnce: [ieve.exe] C:\WINDOWS\ieve.exe
O4 - HKLM\..\RunOnce: [sysba32.exe] C:\WINDOWS\sysba32.exe
O4 - HKLM\..\RunOnce: [sysqx32.exe] C:\WINDOWS\sysqx32.exe
O4 - HKLM\..\RunOnce: [sdkut32.exe] C:\WINDOWS\sdkut32.exe
O4 - HKLM\..\RunOnce: [sysxf32.exe] C:\WINDOWS\system32\sysxf32.exe
O4 - HKLM\..\RunOnce: [appcj.exe] C:\WINDOWS\system32\appcj.exe
O4 - HKLM\..\RunOnce: [appxb32.exe] C:\WINDOWS\appxb32.exe
O4 - HKLM\..\RunOnce: [netni.exe] C:\WINDOWS\netni.exe
O4 - HKLM\..\RunOnce: [javarm32.exe] C:\WINDOWS\system32\javarm32.exe
O4 - HKLM\..\RunOnce: [ntbn.exe] C:\WINDOWS\ntbn.exe
O4 - HKLM\..\RunOnce: [ntgj32.exe] C:\WINDOWS\system32\ntgj32.exe
O4 - HKLM\..\RunOnce: [ntvy32.exe] C:\WINDOWS\ntvy32.exe
O4 - HKLM\..\RunOnce: [appad32.exe] C:\WINDOWS\appad32.exe
O4 - HKLM\..\RunOnce: [ntdo32.exe] C:\WINDOWS\ntdo32.exe
O4 - HKLM\..\RunOnce: [crht.exe] C:\WINDOWS\system32\crht.exe
O4 - HKLM\..\RunOnce: [javait32.exe] C:\WINDOWS\javait32.exe
O4 - HKLM\..\RunOnce: [sdkxq32.exe] C:\WINDOWS\system32\sdkxq32.exe
O4 - HKLM\..\RunOnce: [mfcbm32.exe] C:\WINDOWS\system32\mfcbm32.exe
O4 - HKLM\..\RunOnce: [javawy32.exe] C:\WINDOWS\system32\javawy32.exe
O4 - HKLM\..\RunOnce: [sysgy32.exe] C:\WINDOWS\sysgy32.exe
O4 - HKLM\..\RunOnce: [appta32.exe] C:\WINDOWS\system32\appta32.exe
O4 - HKLM\..\RunOnce: [d3nu32.exe] C:\WINDOWS\d3nu32.exe
O4 - HKLM\..\RunOnce: [msmc32.exe] C:\WINDOWS\msmc32.exe
O4 - HKLM\..\RunOnce: [appwc32.exe] C:\WINDOWS\system32\appwc32.exe
O4 - HKLM\..\RunOnce: [javawk.exe] C:\WINDOWS\javawk.exe
O4 - HKLM\..\RunOnce: [ipao.exe] C:\WINDOWS\system32\ipao.exe
O4 - HKLM\..\RunOnce: [mspd32.exe] C:\WINDOWS\mspd32.exe
O4 - HKLM\..\RunOnce: [wingt32.exe] C:\WINDOWS\wingt32.exe
O4 - HKLM\..\RunOnce: [iebx.exe] C:\WINDOWS\system32\iebx.exe
O4 - HKLM\..\RunOnce: [sdkim32.exe] C:\WINDOWS\system32\sdkim32.exe
O4 - HKLM\..\RunOnce: [mfcyc32.exe] C:\WINDOWS\mfcyc32.exe
O4 - HKLM\..\RunOnce: [adden32.exe] C:\WINDOWS\adden32.exe
O4 - HKLM\..\RunOnce: [netjp32.exe] C:\WINDOWS\netjp32.exe
O4 - HKLM\..\RunOnce: [apiyk.exe] C:\WINDOWS\apiyk.exe
O4 - HKLM\..\RunOnce: [mfcgk.exe] C:\WINDOWS\mfcgk.exe
O4 - HKLM\..\RunOnce: [crea32.exe] C:\WINDOWS\system32\crea32.exe
O4 - HKLM\..\RunOnce: [mfcbb32.exe] C:\WINDOWS\mfcbb32.exe
O4 - HKLM\..\RunOnce: [apijj32.exe] C:\WINDOWS\apijj32.exe
O4 - HKLM\..\RunOnce: [ntoo.exe] C:\WINDOWS\system32\ntoo.exe
O4 - HKLM\..\RunOnce: [ipoo32.exe] C:\WINDOWS\ipoo32.exe
O4 - HKLM\..\RunOnce: [netdl32.exe] C:\WINDOWS\system32\netdl32.exe
O4 - HKLM\..\RunOnce: [winih32.exe] C:\WINDOWS\system32\winih32.exe
O4 - HKLM\..\RunOnce: [iplb32.exe] C:\WINDOWS\system32\iplb32.exe
O4 - HKLM\..\RunOnce: [mfcvz32.exe] C:\WINDOWS\mfcvz32.exe
O4 - HKLM\..\RunOnce: [wintp.exe] C:\WINDOWS\system32\wintp.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: IDW Logging Tool.lnk = C:\WINDOWS\system32\idwlog.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/qtinstall.info.apple.com/pthalo/us/win/QuickTimeFullInstaller.exe
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\ntzy32.exe" /s (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
Any help will be greatly appreciated! Thanks in advance.
P.S. Would it be "easier" if I reformat my computer completely? Or would the problem still persist?