Hi I am running Windows Vista on my Dell Inspiron Laptop which I bought 8 months ago. So far I didnt have any problems with it but for the last month or so it is behaving really strange. For a while now I can not install any programs that I downloaded and can not unpack any rar or zip files. Additionally my anitivirus programs as well as the windows update wont update. I have following Antivirus and Antispyware installed:
- Norton 360
- Antivir
- Spyware Doctor
Norton and Spyware Doctor wont update for a while now and Antivir updates but does not find any viruses after the full system scans.
I downloaded Trendmicro Hijack This so I can post a report here, but like every other downloaded file I cant install this aswell. It gives me following messages when I try to install any files:
- "File corrupt"
- "Cannot install"
- "Cabinet file xx corrupt"
- and so on
At first I thought it was a problem with my internet connection but then I tried the same files on another computer and they worked perfectly.
Then I checked if it was any memory problems. I ran memtest overnight as well as the windows memory tester but they both didnt find any problems with the memory.
Today I tried to login into my online banking as usual but was shocked when it wouldnt let me sign in. It said it couldnt proceed with my request for my own security and it asked me to call the service hotline. When I called they told me my password was blocked and I needed to reset it. After the password was reset I tried to login but again it said the same I even restarted my computer but the problem remained.
I didnt bother calling the service hotline again as I think there is a nasty malware on my computer.
I apprechiate all your help!