Auroura Help,Please

[Zooma]

I've tried several spyware adware removers without success. I have aHijack this Log:

Logfile of HijackThis v1.99.1
Scan saved at 16:28:42, on 02/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
c:\windows\system32\hkbyvnb.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\AOL 9.0\waol.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Becky\Desktop\Hijack this\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\taskmgr.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IEsearch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - c:\progra~1\2search\plugin.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [jszqz] C:\WINDOWS\jszqz.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "c:\valve\steam\steam.exe" -silent
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007guard.com/msnnames/msnnames.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game15.zylomgames.com/activex/zylomgamesplayer.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1C12DDAA-DD5D-4E7F-A1BA-D0374970D06E}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

I'd really appriciate any help. I'm not good with computers soIf theres more info just ask.

Thanks

Take Care

Dave

[p3-450]

Hi Zooma, Welcome to DaniWeb :)

Download Ewido, install then from within the program check for updates BUT dont scan yet
ewido security suite: http://fileforum.betanews.com/detail/ewido_security_suite/1098736486/1
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu". When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK.
We will fix this in a moment.
From the main ewido screen, click on update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful"), Now close the program.
Do NOT run a scan yet.

Notes: If you already have the program please make sure its version 3.5 you have and updated.
If the program just exits before it finishes start it again and set it up to do a custom scan:
Start the program click the scan button over to the left click custom scan, click add drive/directory/file
and add c:\documents and settings\
add c:\windows\system32\ also, then click start scan, have it remove everything found. Do NOT run a scan yet.

Please download Nailfix from here:
http://www.noidea.us/easyfile/file.php?download=20050515010747824
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan

[Zooma]

Hi

I done exactly what you said up to Nailfix.I downloaded it and tried to unzip but it said it has a invalid archive. Am I doing something wrong?

[crunchie]

Try this link;

Please download Nailfix from here:
http://users.pandora.be/bluepatchy/nailfix.exe
It will self-extract to the desktop, but please do NOT run it yet.

Now follow P3-450's instructions from here.

[Zooma]

Okay,I followed the instructions and here are the 2 logs, oh by the way,I wasn't sure what to do about the 24 problems Ewido found so I ignored them all..

Ewido:

---------------------------------------------------------
 ewido security suite - Scan report
---------------------------------------------------------

 + Created on:          15:06:49, 03/07/2005
 + Report-Checksum:     BDD243CB

 + Scan result:

    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000010-6F7D-442C-93E3-4A4827C2E4C8} -> Spyware.InternetOptimizer : Ignored
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10E42047-DEB9-4535-A118-B3F6EC39B807} -> Spyware.SideFind : Ignored
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86227D9C-0EFE-4F8A-AA55-30386A3F5686} -> Spyware.YourSiteBar : Ignored
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C900B400-CDFE-11D3-976A-00E02913A9E0} -> Spyware.Webhancer : Ignored
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F4E04583-354E-4076-BE7D-ED6A80FD66DA} -> Spyware.BargainBuddy : Ignored
    C:\Documents and Settings\Becky\Cookies\becky@advertising[1].txt -> Spyware.Cookie.Advertising : Ignored
    C:\Documents and Settings\Becky\Cookies\[e-mail][1].txt -> Spyware.Cookie.Advertising : Ignored
    C:\Documents and Settings\Becky\Local Settings\Temp\IFA\aurareco.exe -> Spyware.BetterInternet : Ignored
    C:\Program Files\2search\getst.exe -> Spyware.2Search : Ignored
    C:\Program Files\2search\main.exe -> Spyware.2Search : Ignored
    C:\Program Files\2search\plugin.dll -> Spyware.2Search : Ignored
    C:\Program Files\2search\uninstall.exe -> Spyware.2Search : Ignored
    C:\Program Files\AOL 7.0a\AOL90\comps\coach\aolcinst.exe/data\player\aolnysev.exe -> Heuristic.Win32.Downloader : Ignored
    C:\Program Files\Common Files\AOL\ACS\acsd.exe -> Heuristic.Win32.Keylogger : Ignored
    C:\Program Files\Common Files\AOL\ACS\acssetup.exe -> Heuristic.Win32.Keylogger : Ignored
    C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe -> Heuristic.Win32.Dialer : Ignored
    C:\Program Files\Common Files\aolshare\Coach\uk_uk\player\AOLNySEV.exe -> Heuristic.Win32.Downloader : Ignored
    C:\WINDOWS\dapkhjtjuqt.exe -> Spyware.BetterInternet : Ignored
    C:\WINDOWS\ldrvcp.exe -> Spyware.BetterInternet : Ignored
    C:\WINDOWS\system32\2search.exe/getst.exe -> Spyware.2Search : Ignored
    C:\WINDOWS\system32\msnnames.exe -> TrojanDownloader.Agent.lq : Ignored
    C:\WINDOWS\system32\spectreysb.exe -> TrojanDownloader.IstBar.is : Ignored
    C:\WINDOWS\system32\vhiyyd.exe -> Spyware.BetterInternet : Ignored
    C:\WINDOWS\system32\webhanc.exe/whAgent.exe -> Spyware.WebHancer : Ignored


::Report End

and Hijackthis:
Logfile of HijackThis v1.99.1
Scan saved at 15:08:50, on 03/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\windows\system32\vhiyyd.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Becky\Desktop\David\Hijack this\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IEsearch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - c:\progra~1\2search\plugin.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [jszqz] C:\WINDOWS\jszqz.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [gpwanl] c:\windows\system32\vhiyyd.exe r
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "c:\valve\steam\steam.exe" -silent
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - [url]http://www.miniclip.com/hamsterball/raptisoftgameloader.cab[/url]
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - [url]http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab[/url]
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - [url]http://download.007guard.com/msnnames/msnnames.cab[/url]
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - [url]http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab[/url]
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - [url]http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab[/url]
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - [url]http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab[/url]
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - [url]http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab[/url]
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - [url]http://messenger.msn.com/download/msnmessengersetupdownloader.cab[/url]
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - [url]http://game15.zylomgames.com/activex/zylomgamesplayer.cab[/url]
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) -   - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[p3-450]

I wasn't sure what to do about the 24 problems Ewido found so I ignored them all..

Hi

You need to fix everything it finds.

Follow my previous instructions again, and run the ewido scan in safe mode. Remove all it finds.

When you have done the rest of the instructions, reboot back into Normal Mode and run a Hijackthis scan, post back the new log along with the ewido log.

[Zooma]

Okay I done it all again, exatly the same but deleting what ewido found. But it couldn't get rid of a couple because they were needed for AOL and one was on system32.

Now my AOL doesn't work anyway. I still have explorer though.
Here are the new logs:

---------------------------------------------------------
 ewido security suite - Scan report
---------------------------------------------------------

 + Created on:          17:17:17, 03/07/2005
 + Report-Checksum:     18A3B798

 + Scan result:

    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000010-6F7D-442C-93E3-4A4827C2E4C8} -> Spyware.InternetOptimizer : Cleaned without backup
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10E42047-DEB9-4535-A118-B3F6EC39B807} -> Spyware.SideFind : Cleaned without backup
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86227D9C-0EFE-4F8A-AA55-30386A3F5686} -> Spyware.YourSiteBar : Cleaned without backup
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C900B400-CDFE-11D3-976A-00E02913A9E0} -> Spyware.Webhancer : Cleaned without backup
    HKU\S-1-5-21-2030124714-2943144700-1163368834-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F4E04583-354E-4076-BE7D-ED6A80FD66DA} -> Spyware.BargainBuddy : Cleaned without backup
    C:\Documents and Settings\Becky\Cookies\becky@122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned without backup
    C:\Documents and Settings\Becky\Cookies\becky@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned without backup
    C:\Documents and Settings\Becky\Cookies\becky@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned without backup
    C:\Documents and Settings\Becky\Cookies\[e-mail][1].txt -> Spyware.Cookie.Advertising : Cleaned without backup
    C:\Documents and Settings\Becky\Local Settings\Temp\IFA\aurareco.exe -> Spyware.BetterInternet : Cleaned without backup
    C:\Program Files\2search\getst.exe -> Spyware.2Search : Cleaned without backup
    C:\Program Files\2search\main.exe -> Spyware.2Search : Cleaned without backup
    C:\Program Files\2search\plugin.dll -> Spyware.2Search : Cleaned without backup
    C:\Program Files\2search\uninstall.exe -> Spyware.2Search : Cleaned without backup
    C:\Program Files\AOL 7.0a\AOL90\comps\coach\aolcinst.exe/data\player\aolnysev.exe -> Heuristic.Win32.Downloader : Error during cleaning
    C:\Program Files\Common Files\AOL\ACS\acsd.exe -> Heuristic.Win32.Keylogger : Cleaned without backup
    C:\Program Files\Common Files\AOL\ACS\acssetup.exe -> Heuristic.Win32.Keylogger : Cleaned without backup
    C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe -> Heuristic.Win32.Dialer : Cleaned without backup
    C:\Program Files\Common Files\aolshare\Coach\uk_uk\player\AOLNySEV.exe -> Heuristic.Win32.Downloader : Cleaned without backup
    C:\WINDOWS\dapkhjtjuqt.exe -> Spyware.BetterInternet : Cleaned without backup
    C:\WINDOWS\ldrvcp.exe -> Spyware.BetterInternet : Cleaned without backup
    C:\WINDOWS\system32\2search.exe/getst.exe -> Spyware.2Search : Error during cleaning
    C:\WINDOWS\system32\msnnames.exe -> TrojanDownloader.Agent.lq : Cleaned without backup
    C:\WINDOWS\system32\omxkfhr.exe -> Spyware.BetterInternet : Cleaned without backup
    C:\WINDOWS\system32\spectreysb.exe -> TrojanDownloader.IstBar.is : Cleaned without backup
    C:\WINDOWS\system32\webhanc.exe/whAgent.exe -> Spyware.WebHancer : Error during cleaning


::Report End

and Hijackthis:
Logfile of HijackThis v1.99.1
Scan saved at 17:17:44, on 03/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\explorer.exe
c:\windows\system32\nwelpdv.exe
C:\Documents and Settings\Becky\Desktop\David\Hijack this\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IEsearch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - c:\progra~1\2search\plugin.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [jszqz] C:\WINDOWS\jszqz.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [vxsibk] c:\windows\system32\nwelpdv.exe r
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "c:\valve\steam\steam.exe" -silent
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - [url]http://www.miniclip.com/hamsterball/raptisoftgameloader.cab[/url]
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - [url]http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab[/url]
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - [url]http://download.007guard.com/msnnames/msnnames.cab[/url]
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - [url]http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab[/url]
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - [url]http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab[/url]
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - [url]http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab[/url]
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - [url]http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab[/url]
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - [url]http://messenger.msn.com/download/msnmessengersetupdownloader.cab[/url]
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - [url]http://game15.zylomgames.com/activex/zylomgamesplayer.cab[/url]
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe (file missing)
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) -   - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Zooma]

Sorry to ask, but do you need anymore information or are you currently working on it? I understand you have other things to do, I was just wondering if you still knew this topic was here since it was moved to page 2.

Take Care

Dave

[p3-450]

Hi Zooma

Sorry I missed your reply, I did not receive a email notification for some reason.

Anyway

Your last Hijackthis log was done in Safe Mode, could you reboot into Normal Mode run a HJT scan and post back the new log.

[Zooma]

Thanks for all your help but a big problem has occurred. The internet on that computer has packed in completely. MSN won't even send messages. So posting the Hijackthis log from the computer seems to be impossible. Looks to me like I only have the choice of formatting it. Auroura wasn't the only problem on it. It had many Trojons and viruses. Its not even my computer, its my sisters, shes 14 and downloads anything that asks. If you have any reccomendations on what to then please say.

Thanks again.
Take Care

Dave

[p3-450]

Hi Zooma

Sorry to hear that

Can you not connect to any websites at all?

Have you tried a different browser?

Have you tried doing a system restore to a point before you lost the connection?

[Zooma]

AOL stopped working a while ago, internet explorer won't connect to anything either now. I'm not sure if its worth trying to fix it to be honest. Even if I get Aurora off there is alot more, including a trojen I can't delete. There isn't anything on it thats important, it was only bought in December. I was going to just fromat it with the restore disk that came with it. The only thing I'm bothered about it that the router for 2 wireless computers runs of that. When I first got it there was a lot of hassle getting that set up properly...

[dlh6213]

It sounds to me like a format and reinstall is your best option at this point, it will probably be quicker and easier then trying to fix whatever you have.

Before you begin, have a look at these threads:

http://www.daniweb.com/techtalkforums/thread16365-crackers+christmas.html

http://www.daniweb.com/techtalkforums/thread27519.html

Also before you begin, write down the settings for your wireless router; hopefully that will help setting it up again. To get these settings, go to Start, Run, and type in cmd, click OK; at the command prompt, type in ipconfig /all and hit Enter. That should be most of what you will need.