Help...Ive been hijacked

[frustratedHELP]

I really need some help. I cannot find away to fix my pc. I've run cwsshredder, spybot, adware, housecall, and virus scans and yet i have had no success...i dont know what to do..i get the about:blank homepage and it really affects my yahoo.com and email...i cant see them...here's my log...thank you...

Logfile of HijackThis v1.99.1
Scan saved at 11:55:43 AM, on 8/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\SZServer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Keymaestro\Multimedia Keyboard\MMKeybd.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Juno6\exec.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Keymaestro\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Keymaestro\Onscreen Display\OSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
F2 - REG:system.ini: UserInit=D:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\userinit.exe,
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} - C:\Program Files\Juno6\Toolbar.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Keymaestro\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [WordPerfect Productivity P1d] C:\Program Files\Common Files\Corel\Registration\EN\Registration.exe /title="WordPerfect Productivity Pack" /date=090705 serial=ws11wbd-1653912-bmk
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [jyd] C:\WINDOWS\jyd.exe
O4 - HKLM\..\Run: [dFvJQ] C:\WINDOWS\xzqvlsb.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [wsrv32] C:\WINDOWS\wsrv32.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [xhsdcew] c:\windows\system32\nmhpnix.exe
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\STOPzilla.exe /autostart
O4 - HKLM\..\Run: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKLM\..\RunServices: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\Juno6\exec.exe regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\JUSearch\juspc.exe" -w
O4 - HKCU\..\Run: [SOProc_RegWxSzNn] rundll32 shell32.dll,ShellExec_RunDLL C:\PROGRA~1\SOFTWA~1\soproc.exe -pack RegWxSzNn
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKCU\..\RunServices: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2160e56319a0e7afb817/netzip/RdxIE601.cab
O16 - DPF: {6F62CED5-A582-4D29-8D59-CAB5FE257978} (ATTMMDM DLMCtl Class) - https://musicstore.mymmode.com/ATTMMDM.ocx
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O20 - Winlogon Notify: STOPzilla - C:\WINDOWS\SYSTEM32\IS3WLHandler.dll
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: McAfee Internet Security (GuardDogEXE) - Unknown owner - C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE" /SERVICE (file missing)
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Keymaestro\Multimedia Keyboard\nhksrv.exe (file missing)
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe

[ddtredskull]

try running those programs in safe mode first, then normal mode after !!!

[frustratedHELP]

thanks for the advice...i went ahead and ran ewido. spybot, and my virus scanner (mcaffee) and it all seems to be back to normal...heres my log...please advice if anything looks wrong...thanks..

Logfile of HijackThis v1.99.1
Scan saved at 10:28:32 PM, on 8/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Juno6\exec.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
F2 - REG:system.ini: UserInit=D:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\userinit.exe,
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} - C:\Program Files\Juno6\Toolbar.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Keymaestro\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [WordPerfect Productivity P1d] C:\Program Files\Common Files\Corel\Registration\EN\Registration.exe /title="WordPerfect Productivity Pack" /date=090705 serial=ws11wbd-1653912-bmk
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [jyd] C:\WINDOWS\jyd.exe
O4 - HKLM\..\Run: [dFvJQ] C:\WINDOWS\xzqvlsb.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [wsrv32] C:\WINDOWS\wsrv32.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [xhsdcew] c:\windows\system32\nmhpnix.exe
O4 - HKLM\..\Run: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKLM\..\RunServices: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\Juno6\exec.exe regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\JUSearch\juspc.exe" -w
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKCU\..\RunServices: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2160e56319a0e7afb817/netzip/RdxIE601.cab
O16 - DPF: {6F62CED5-A582-4D29-8D59-CAB5FE257978} (ATTMMDM DLMCtl Class) - https://musicstore.mymmode.com/ATTMMDM.ocx
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee Internet Security (GuardDogEXE) - Unknown owner - C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE" /SERVICE (file missing)
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Keymaestro\Multimedia Keyboard\nhksrv.exe (file missing)
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe

[J_Search]

Free hijackthis analysis tool.

http://www.hijackthis.de/

J_

[crunchie]

frustratedHELP,

Hi and welcome to the Daniweb forums :).

===============

We'll need to unload Spybot's Teatimer before we begin. To do this can you start Spybot and go to Tools > Resident and uncheck the box next to Tea-Timer. Make sure that the icon in the system tray is no longer there. If it is, just right click on it and select "Exit". Do not forget to re-enable it when we are done :).

===============

Please visit at least two of the following sites for an online virus scan:

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
Make sure you tick AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure you tick Disinfect automatically under Scan Options.

Housecall at TrendMicro
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you tick Auto Clean.
When it completes, post back the full filename of any files that cannot be cleaned or deleted.

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:

F2 - REG:system.ini: UserInit=D:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\userinit.exe,

O4 - HKLM\..\Run: [jyd] C:\WINDOWS\jyd.exe
O4 - HKLM\..\Run: [dFvJQ] C:\WINDOWS\xzqvlsb.exe
O4 - HKLM\..\Run: [wsrv32] C:\WINDOWS\wsrv32.exe
O4 - HKLM\..\Run: [xhsdcew] c:\windows\system32\nmhpnix.exe
O4 - HKLM\..\Run: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKLM\..\RunServices: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKCU\..\Run: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe
O4 - HKCU\..\RunServices: [ Microsoft Client/Server Runtime Server Subsystem] csrssa.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2160e56...ip/RdxIE601.cab

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

files...

C:\WINDOWS\jyd.exe
C:\WINDOWS\xzqvlsb.exe
C:\WINDOWS\wsrv32.exe
c:\windows\system32\nmhpnix.exe

Search for...

csrssa.exe

...using "Start | Search...".

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.