I work at a small business and my computer is telling me it has trojans on it. I cannot access the internet, a blank page comes up and says "unable to connect". I disabled the firewall and as soon as I open internet explorer back up the firewall turns back on by itself. Another thing that came up when I scanned it with AVG was conhost.exe and csrss.exe I believe I found the csrss.exe and deleted it, but AVG keeps detecting trojans.
GMER 1.0.15.15572 - http://www.gmer.net
Rootkit scan 2011-05-03 09:21:34
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\iaStor0 WDC_WD80 rev.10.0
Running: w8yz64yk.exe; Driver: C:\DOCUME~1\MWCOUN~1\LOCALS~1\Temp\pxlcyaog.sys
---- System - GMER 1.0.15 ----
SSDT 89A6C7E8 ZwAlertResumeThread
SSDT 89A67390 ZwAlertThread
SSDT 8919F840 ZwAllocateVirtualMemory
SSDT 8917F1F0 ZwConnectPort
SSDT 8916C828 ZwCreateMutant
SSDT 8917A2F0 ZwCreateThread
SSDT 8919F6A0 ZwFreeVirtualMemory
SSDT 89ADC910 ZwImpersonateAnonymousToken
SSDT 89A79238 ZwImpersonateThread
SSDT 8916CFB0 ZwMapViewOfSection
SSDT 89A2D518 ZwOpenEvent
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xBA3A1738]
SSDT 89A68B18 ZwOpenProcessToken
SSDT 8916CDC8 ZwOpenThreadToken
SSDT 89A299C0 ZwResumeThread
SSDT 89A7C528 ZwSetContextThread
SSDT 8916CE98 ZwSetInformationProcess
SSDT 8916CC70 ZwSetInformationThread
SSDT 89A12BC0 ZwSuspendProcess
SSDT 89A1BC20 ZwSuspendThread
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xBA3A17DC]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xBA3A1878]
SSDT 89A6DE50 ZwUnmapViewOfSection
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xBA3A1914]
---- Devices - GMER 1.0.15 ----
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- Disk sectors - GMER 1.0.15 ----
Disk \Device\Harddisk0\DR0 TDL4@MBR code has been found <-- ROOTKIT !!!
Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior
---- EOF - GMER 1.0.15 ----
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by mwcountertwo at 10:44:17.54 on Tue 05/03/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
.
============== Running Processes ===============
.
\??\C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\DOCUME~1\MWCOUN~1\Desktop\ciscovpn\INSTAL~1.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\UPS\WSTD\UPSNA1Msgr.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
\??\C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\SpyNoMore\SNM.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Linksys\Network Storage\Network Drive Mapping Utility.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
\??\C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MICROSOFT SQL SERVER\80\TOOLS\BINN\sqlmangr.exe
C:\UPS\WSTD\WSTDMessaging.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
E:\dds.scr
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.live.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:54202
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Network Drive Mapping Utility] "c:\program files\linksys\network storage\Network Drive Mapping Utility.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Network Drive Mapping Utility] "c:\program files\linksys\network storage\Network Drive Mapping Utility.exe" Z
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NA1Messenger] c:\ups\wstd\UPSNA1Msgr.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [SNM] c:\program files\spynomore\SNM.exe /startup
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: igfxcui - igfxdev.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {55789A0E-F687-4104-9C23-131BB6859C71} - "c:\program files\maas360\maas360 control service\ISUSPM_ini.exe"
uASetup: {55789A0E-F687-4104-9C23-131BB6859C71} - "c:\program files\maas360\maas360 control service\ISUSPM_ini.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mwcoun~1\applic~1\mozilla\firefox\profiles\3hlnduce.default\
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 54202
FF - prefs.js: network.proxy.type - 1
FF - plugin: c:\program files\nos\bin\np_gp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R? EMSAgent;Maas360 Visibility Service
R? MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER
R? SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER
R? vsdatant;vsdatant
R? XoftSpyService;XoftSpyService
S? ASFAgent;ASF Agent
S? AVGIDSAgent;AVGIDSAgent
S? AVGIDSDriver;AVGIDSDriver
S? AVGIDSEH;AVGIDSEH
S? AVGIDSFilter;AVGIDSFilter
S? AVGIDSShim;AVGIDSShim
S? Avgldx86;AVG AVI Loader Driver
S? Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield
S? Avgrkx86;AVG Anti-Rootkit Driver
S? Avgtdix;AVG TDI Driver
S? avgwd;AVG WatchDog
S? ccEvtMgr;Symantec Event Manager
S? ccSetMgr;Symantec Settings Manager
S? e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K
S? EraserUtilRebootDrv;EraserUtilRebootDrv
S? NAVENG;NAVENG
S? NAVEX15;NAVEX15
S? SFAUDIO;Sonic Focus DSP Driver
S? Symantec AntiVirus;Symantec Endpoint Protection
.
=============== Created Last 30 ================
.
2011-05-03 13:27:00 -------- d-----w- c:\program files\common files\XoftSpySE
2011-05-03 13:27:00 -------- d-----w- c:\program files\common files\ParetoLogic
2011-05-03 13:27:00 -------- d-----w- c:\docume~1\alluse~1\applic~1\XoftSpySE
2011-05-03 13:27:00 -------- d-----w- c:\docume~1\alluse~1\applic~1\ParetoLogic
2011-05-03 13:26:52 -------- d-----w- c:\program files\XoftSpySE6
2011-05-03 12:56:26 1152 ----a-w- c:\windows\system32\windrv.sys
2011-05-03 12:56:20 -------- d-----w- c:\program files\SpyNoMore
2011-05-03 12:55:23 -------- d-----w- c:\docume~1\mwcoun~1\applic~1\GetRightToGo
2011-05-02 18:04:18 -------- d--h--w- C:\$AVG
2011-05-02 16:49:17 -------- d-----w- c:\docume~1\mwcoun~1\applic~1\AVG10
2011-05-02 16:46:56 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2011-05-02 16:45:52 -------- d-----w- c:\windows\system32\drivers\AVG
2011-05-02 16:45:52 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-05-02 16:45:14 -------- d-----w- c:\program files\AVG
2011-05-02 16:29:26 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-05-02 16:29:15 5497592 ----a-w- c:\program files\avg_free_stb_all_2011_1321_cnet.exe
2011-05-02 15:46:33 -------- d-----w- C:\Microsoft
2011-04-28 14:35:50 -------- d-sh--w- c:\documents and settings\mwcountertwo\IECompatCache
2011-04-28 13:13:43 -------- d-----w- c:\docume~1\mwcoun~1\applic~1\Malwarebytes
2011-04-27 21:00:38 -------- d-----w- c:\docume~1\alluse~1\applic~1\PopCap
2011-04-15 08:05:31 -------- d-----w- c:\windows\ServicePackFiles
2011-04-14 08:39:02 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:27:43 1866880 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
.
============= FINISH: 10:48:10.35 ===============
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4052
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
5/3/2011 10:11:47 AM
mbam-log-2011-05-03 (10-11-47).txt
Scan type: Full scan (C:\|)
Objects scanned: 209640
Time elapsed: 49 minute(s), 2 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)