Member Avatar for desmondo

I tried to boot up my computer but it freezes and the screen goes blank. I tried safe mode but when i press safe mode option it loads a few seconds and hangs up again. I tried to boot from windows disc but it loads files for a minute then hangs up again. I tried another hard drive but the same thing happens also so i dont think its a hard drive problem. Has anyone any ideas as what could be the problem
Thanks

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  • Latest Post Latest Post by WASDted
Member Avatar for Rik_

Is it a PC or a laptop?

Member Avatar for desmondo

Its a Acer PC

Member Avatar for minamo99

have you tried a repair tool from windows recovery tools? or does it happen directly?

and did you set the cd rom on first boot device in the bios?

Member Avatar for desmondo

Yes i set cd rom first boot but when i try to use recovery tools the disc loads quarter of the way then hangs.

Member Avatar for WASDted

let's rule out bad memory. remove all of your memory sticks then try running with only 1 stick at a time until you find the bad memory stick. if you cannot find a bad memory stick it could be a badly installed processor heatsink/fan which is causing your system in overheat in moments or a bad video card or motherboard. memory is often the easiest thing to test. let us know what you find.

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