I have been following along with this thread because of the same issue. I just want to know what "SVSSSvc.exe" is and what is is doing in the Process Manager.
I pretty much skipped all the steps - they didn't apply until the Program Files\HP\Common file was mentioned. From there I did use your cmd line as was written, and I got
The system cannot find the path specified. So I did the following:
C:\>cd\program files\HP\Common
C:\Program Files\HP\Common>dir
Volume in drive C is HP_PAVILION
Volume Serial Number is 5C5F-3506
Directory of C:\Program Files\HP\Common
11/06/2010 04:17 AM <DIR> .
11/06/2010 04:17 AM <DIR> ..
04/10/2008 02:31 PM 447,792 FixEngine.dll
12/11/2006 04:22 PM 346,680 HPBasicDetection3.dll
07/29/2008 09:13 AM 98,096 HPDDRev.dll
06/19/2008 03:24 PM 580,912 HPDeviceDetection.dll
10/08/2010 11:53 AM 1,539,128 HPDeviceDetection2.dll
03/10/2008 12:22 PM 419,168 HPeDiag.dll
10/14/2007 08:17 PM 124,016 HPeSupport.dll
10/07/2010 11:27 AM 190,008 HPGMNRev.dll
10/25/2006 12:46 PM 140,856 HPScripting.dll
04/03/2008 06:02 PM 70,960 IERefreshPolicies.dll
11/15/2007 01:24 PM 390,656 InternetUtil.dll
04/10/2008 02:32 PM 316,720 InternetUtil2.dll
03/13/2009 10:03 AM 149,048 iPAQDetection2.exe
07/21/2006 12:38 PM 26,690 iPAQInfo.CAB
09/18/2007 05:11 PM 9,520 iPAQInfo_2003.dll
08/10/2007 03:25 PM 7,728 iPAQInfo_510.dll
10/25/2006 12:47 PM 342,072 RulesEngine.dll
17 File(s) 5,200,050 bytes
2 Dir(s) 131,291,058,176 bytes free
Thinking there maybe a hidden file, I typed the following and received the following reply.
C:\Program Files\HP\Common>XXcopycommon.txt /a /s /og
'XXcopycommon.txt' is not recognized as an internal or external command,
operable program or batch file.
Any more ideas or would it make sense to just search the system for "SVSSSvc.exe"
Thanks for any suggestions!