I have had to format our computer (eMachines W6409) and reinstall Windows XP but I can't figure out how to fix it so Standby is not grayed out. I have gone to the eMachines support website and downloaded the chipsets. One of them installed but it still is grayed out. The other one would try to install, but it would stop and say Platform not supported. Does anyone know how to fix it so that we can put it in Standby? Thank you for your help!
wmc1956 0 Light Poster
rch1231 169 Posting Shark
Hello,
What you need is the motherboard chipset driver. It has the drivers for the CPU, memory controller and other motherboard resources. Normally it is best to install it first them any other drivers. Without it your system cannot talk to the onboard video chipset so the drivers would not install for it properly.
tigerbright 13 Junior Poster
Hi, appears would be a Windows system file error relating to power saving programs and as such i would suggest save all persoanl files to removable media and first execute a full destructive restore as described here to start from a clean baseline
and then evaluate standby
http://support.gateway.com/s/SOFTWARE/Medialess/MLXPH2/MLXPH2su9.shtml
all recovery processes listed
http://support.gateway.com/s/SOFTWARE/Medialess/MLXPH2/MLXPH2su9.shtml
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