Member Avatar for archie.herbias

i cannot install microsoft .net framework on my laptop.
please help :)
this is on the log file:

OS Version = 6.1.7600, Platform 2
OS Description = Windows 7 - x86
CommandLine = C:\cd9eff67eee9832dce41e970dae2\Setup.exe /x86 /x64
TimeZone = Pacific Standard Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Number of applicable items: 10
Exe (C:\cd9eff67eee9832dce41e970dae2\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
Exe (C:\cd9eff67eee9832dce41e970dae2\Windows6.1-KB958488-v6001-x86.msu) failed with 0xc8000222 - (null).
Final Result: Installation failed with error code: (0xC8000222) (Elapsed time: 0 00:00:40).

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A brief summary and next steps based on the thread: this kind of .NET installer failure on Windows 7 is most often caused by a problem with Windows Update components. resolved it by refreshing those components, and pointed to related troubleshooting threads. Below are additional, non-redundant actions to try if the error recurs or for others who land here later.

Run the Microsoft .NET Framework Repair Tool first, then repair Windows system files by running sfc /scannow from an elevated command prompt (reboot if prompted). Run the System Update Readiness Tool for Windows 7 (SURT / CheckSUR) and review its log at C:\Windows\Logs\CBS\CheckSUR.log for component inconsistencies it fixes. Check that Background Intelligent Transfer Service (BITS) and Cryptographic Services are present and running via services.msc; these services are required for update-related installs. If a specific update package keeps failing, download and install that standalone update from the Microsoft Update Catalog instead of relying on the bundled installer.

For troubleshooting, collect the installer logs and the Windows Update log before retrying so you can share exact error codes and timestamps if you need further help. Make a system restore point or full backup before making changes. If none of the above works, consider a Windows 7 in-place repair (repair install) to restore core components without wiping user data.

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Member Avatar for JorgeM
Member Avatar for archie.herbias

thanks for your reply .this was solved in this link

http://ultimatefix.blogspot.in/2013/01/fix-failed-install-code-error-hresult.html

1.) open "cmd"

2.) type in command "net stop "WuAuServ" (disable windows update)

3.) Head over to Run ( Win+R ) and type in "%windir%" (this command line enable you to head over to your microsoft windows system folder)

4.) Find the folder "SoftwareDistribution" and rename it as "SDold"

5.) Then, go back the previous command prompt and also run the command line "net start WuAuServ"

6.) At this point, try to install. NET Framework again.

Member Avatar for JorgeM

glad to hear this solved your problem.

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