Hi, my cousin is having some problems with his computer. Basicly things are not working for 1 reason which i dont know what it is.
He cant log into MSN 80072efd Key Ports , Adware wont Update its definitions, Limewire wont boot up (because of loopback connection ro firewall) & he cant sign into hotmail on internet explorer.
I looked around to see if he had a firewall but i didn't find anything. so i figured the problem is somewhere in the network connections.
The Following are in the network connections Menu...
BroadBand
Sympatico
disconnected
WAN MINIPORT(PPPOE)
Internet gateway
Connected
Internet Connection
Lan or High-Speed Internet
Local Area Connection 2
Connected
Linksys NC 100 Fast Ethernet...
i right clicked and clicked on the details on the "Lan or High-Speed Internet" and found the following: IP Address :192.168.2.10 Subnet Mask: 255.255.255.0 Assigned by DHCP
His Modem Model is SpeedStream 4200 using Ethernet.
I also found a program in his computer called VNC (dont really know what that does)
any help would be gladly apreciated. Thank you