How do AI chatbots help businesses provide better customer support?

wwwalker commented: Most chatbots have limited vocabulary and only certain questions and answers. +5

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Does driving your customers to your competitors count as "improvement"?

If your company was Spirit Airlines, definitely an improvement.

AI chatbots have limited vocabulary and questions and answers so are not that helpful except for simple questions and answers.

Maybe AI could be trained on local information to give better answers but most don't do that.

commented: If wishes were horses we would all have rides. +16
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