i guess this is the right place to put this. i don't know. but. i have a dell laptop from a few years ago [inspiron e1505]. and it's been running smoothly until a few days ago when i guess a virus got in. and random internet browsers would pop up with different and weird websites in them. so i downloaded the free ad-aware software and ran it a few times, and once it required that i restart my computer, so i did that and when it started back up the screen went black. [this is where i can't explain well because i'm technologically challenged].
it turns on and i can see the screen when it's starting up. like the big DELL. and the windows symbol where it has the bar at the bottom with bars running through it like it's starting up and all, but before it gets to the startup screen it goes black like it's turned off and then it just goes back to being black but it's backlit. and an error shows up that says
"the instruction ad '0x004010b4' referenced memory at '0x00000000'. the memory could not be 'written'. click on OK to terminate the progam. cluck on CANCEL to debug the program" and no matter which one i click it still goes black but backlit.
the only response i can get out of it is from pressing shift 5+ times and it makes a kind of. shrill/squeak sound.
and i realize i could just take it in to get fixed, but i'd just like to know if there's a way i could fix it myself incase it happens again. help?
thanks
mycomputerbroke 0 Newbie Poster
pip22 0 Newbie Poster
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