Peace Of Mind re Trojans

[McDaddy17]

Howdy

I ran my scheduled anti virus scan using Virgin PC Guard and it detected a trojan called trojan.js.agent.se and when the scan finished the trojan was quarantined.

When I googled the trojan, I read an article saying to delete all my temporary internet files, which I have done.

I have now re run the virus scan and nothing was detected. I have also run scans using Spybot, Superantispyware and Malwarebytes Anti-Malware and none of these scans detected anything. This is good right??

Could someone confirm that this trojan has gone and everything is back to normal??

Thanks :)

[crunchie]

Download DDS from the following location:

DDS Tool

Save dds.scr to the desktop

Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

Once you double-click the icon a Windows security warning may also appear asking if you are sure you would like to run the program. Click on the Run button to start DDS. If no warning appeared, then you should just continue.

DDS will now display a small black window providing information as to what DDS is doing on your computer.

DDS will now start scanning your computer and compiling a variety of information about what programs are starting on your computer, what files have been recently created, and the general configuration of your computer. When DDS has finished scanning, all of this information will be compiled and be displayed in two Notepad windows named dds.txt and attach.txt.

You will then be shown a small box giving instructions as to what you should do with these files. Feel free to close this message box by pressing the OK button.

We now need to save the two log files that were created. First click on the DDS.txt window and click on the File menu and then select Save As... menu option.

Save DDS.txt to the desktop. Now click on the Attach.txt Notepad window and save that to the desktop also.

Copy the contents of the DDS.txt log and paste it into your reply here.
Attach the attach.txt log with your reply using Reply to Thread button, then the Manage Attachments button.

[McDaddy17]

DDS (Ver_09-10-24.01) - NTFSx86
Run by Martin at 10:20:08.38 on 24/10/2009
Internet Explorer: 7.0.6000.16916

============== Pseudo HJT Report ===============

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\virgin broadband\pcguard\pkR.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil9f.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [topi] c:\program files\toshiba\toshiba online product information\topi.exe -startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Toshiba Registration] c:\program files\toshiba\registration\ToshibaRegistration.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Broadbandadvisor.exe] "c:\program files\virgin broadband\advisor\Broadbandadvisor.exe" /AUTORUN
IE: {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

2009-10-24 09:06:21 20 ----a-w- c:\windows\system32\SYSTEM
2009-10-24 01:54:46 0 d-----w- c:\users\martin\appdata\roaming\Malwarebytes
2009-10-24 01:54:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-24 01:54:33 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-24 01:54:33 0 d-----w- c:\programdata\Malwarebytes
2009-10-24 01:54:32 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-16 20:41:59 70992 ----a-w- c:\windows\system32\XAPOFX1_2.dll
2009-10-16 20:41:59 514384 ----a-w- c:\windows\system32\XAudio2_3.dll
2009-10-16 20:41:58 235856 ----a-w- c:\windows\system32\xactengine3_3.dll
2009-10-16 20:41:57 23376 ----a-w- c:\windows\system32\X3DAudio1_5.dll
2009-10-16 20:36:22 0 d-----w- c:\program files\Sports Interactive
2009-10-16 20:10:31 99200 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-10-16 20:10:23 7257632 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-10-16 20:07:27 36 ----a-w- c:\windows\system32\????????????????????????????????????g
2009-10-16 20:06:02 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-10-16 20:05:56 0 d-----w- c:\programdata\Raxco
2009-10-16 20:05:56 0 d-----w- c:\program files\Raxco
2009-10-16 18:42:27 428032 ----a-w- c:\windows\system32\EncDec.dll
2009-10-16 18:42:25 292352 ----a-w- c:\windows\system32\psisdecd.dll
2009-10-16 18:42:25 217088 ----a-w- c:\windows\system32\psisrndr.ax
2009-10-16 18:42:17 1244672 ----a-w- c:\windows\system32\mcmde.dll
2009-10-16 18:42:16 80896 ----a-w- c:\windows\system32\MSNP.ax
2009-10-16 18:42:16 57856 ----a-w- c:\windows\system32\MSDvbNP.ax
2009-10-16 18:42:11 177152 ----a-w- c:\windows\system32\mpg2splt.ax
2009-10-16 18:42:10 68608 ----a-w- c:\windows\system32\Mpeg2Data.ax
2009-10-16 18:41:53 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-10-16 18:41:41 130048 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-10-16 18:41:33 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL
2009-10-03 13:11:28 195440 ------w- c:\windows\system32\MpSigStub.exe

==================== Find3M ====================

2009-10-16 20:06:51 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-10-16 20:06:51 86016 ----a-w- c:\windows\inf\infstor.dat
2009-10-16 20:06:51 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-10 17:38:29 216576 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 16:44:40 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2009-09-04 16:44:40 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2009-09-04 16:44:40 238936 ----a-w- c:\windows\system32\xactengine3_5.dll
2009-09-04 16:29:34 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2009-09-04 16:29:34 235344 ----a-w- c:\windows\system32\d3dx11_42.dll
2009-09-04 16:29:32 5501792 ----a-w- c:\windows\system32\d3dcsx_42.dll
2009-09-04 16:29:32 1974616 ----a-w- c:\windows\system32\D3DCompiler_42.dll
2009-09-04 16:29:30 1892184 ----a-w- c:\windows\system32\D3DX9_42.dll
2009-08-29 03:41:42 1686528 ----a-w- c:\windows\system32\gameux.dll
2009-08-29 03:40:31 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 23:31:54 4247552 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-27 14:02:34 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 13:57:38 56320 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 13:57:36 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-27 13:56:05 72704 ----a-w- c:\windows\system32\admparse.dll
2009-08-27 11:24:10 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-27 09:51:45 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-08-24 12:55:49 1392304 ----a-w- c:\windows\system32\AutoPartNt.exe
2009-08-14 16:42:08 167424 ----a-w- c:\windows\system32\tcpipcfg.dll
2009-08-14 16:40:56 103936 ----a-w- c:\windows\system32\netiohlp.dll
2009-08-14 16:40:52 15360 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 14:25:18 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 14:25:16 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 14:25:15 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 14:25:14 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 14:25:10 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 14:25:10 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 14:25:10 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-14 14:23:53 22016 ----a-w- c:\windows\system32\netiougc.exe
2009-08-05 14:28:45 3502152 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-08-05 14:28:44 3467864 ----a-w- c:\windows\system32\ntoskrnl.exe
2008-12-10 20:14:59 174 --sha-w- c:\program files\desktop.ini
2008-06-11 21:11:21 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-19 20:45:23 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-06-19 20:45:23 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-06-19 20:45:23 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-06-18 21:52:24 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012008061820080619\index.dat

============= FINISH: 10:30:05.49 ===============

I really appreciate you taking the time to review this for me, thanks

[crunchie]

That all looks good. Just run one more tool for me to take a look at and we will see if anything shows.

Download HijackThis Executable from here. Save it to your desktop.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and then go to the format Tab and make sure that wordwrap is unchecked. Copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

[McDaddy17]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:01:27, on 24/10/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16916)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Virgin Broadband\PCguard\rps.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Toshiba Online Product Information\TOPI.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91AgentS1.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Users\Martin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: eBay - {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis OS Selector Reinstall Service (AcronisOSSReinstallSvc) - Unknown owner - C:\Program Files\Common Files\Acronis\Acronis Disk Director\oss_reinstall_svc.exe (file missing)
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: Virgin Broadband PCguard (Radialpoint Security Services) - Radialpoint SafeCare Inc. - C:\Program Files\Virgin Broadband\PCguard\RpsSecurityAwareR.exe
O23 - Service: Virgin Broadband PCguard SafeConnectAgent (RadialpointSafeConnectAgent) - Sana Security - C:\Program Files\Virgin Broadband\PCguard\SafeConnect\Bin\SanaAgent.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 8049 bytes

How does that look?? Thanks :)

[crunchie]

Just a little tidy up and an program update and you should be sweet.

Scan with HijackThis and then place a check next to all the following, if present:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O9 - Extra button: eBay - {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN (file missing)

O13 - Gopher Prefix:

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

============

• Go to Start > Control Panel double-click on the Software icon > add/remove programs.
• Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
• Select it and click Remove.
• Then Download and install the newest version from here:
• http://www.java.com/en/download/manual.jsp

==

That's it :).

[McDaddy17]

Phew!! That's brilliant, thank you so much for your help :)

[crunchie]

No worries :)