Member Avatar for jillcwood

First, thanks in advance for any help. I've tried everything I know to do and it's just not good enough.

I have supoposedly cleaned this machine of Aurora, Nail, BookedSpace, AlwaysUpdateNews, MSW Seach, AdDestroyer, Transponder (Aurora, DrPMon and Bolger) as well as Navidad Worm Worm. Yet within moments of getting online to come here, I got several pop ups and Ewigo just alerted me to an attempt to install TrojanDropperAgent.pb.

I can't seem to clean this machine. I have run Ad Aware, Spybot S&D and Ewido before coming to your site. I also ran MS AntiSpyware and SpyDoctor in an attempt to get whatever it is off my system. I ran them while off-line, with my cable turned off. Even after getting a supposedly clean bill of health from the programs, while offline, Network Connection windows pop open telling me that a program is trying to access "icannnews.com" and "licenseverify.com"

I have SpywareGuard and SpyBlaster as well. And yet ... I obviously need help, please (big puppy dog eyes looking pathetically needy)

Here's the HighjackThis log from just before coming back online:

Logfile of HijackThis v1.99.1
Scan saved at 2:37:44 PM, on 7/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\America Online 9.0d\waol.exe
C:\Program Files\America Online 9.0d\shellmon.exe
G:\HighjackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://www.optonline.net[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchfavweb&c=1c02&lc=0409[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://rd.yahoo.com/customize/yessentials_cq/defaults/sp/*http://www.yahoo.com[/url]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.optonline.net/[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://www.optonline.net[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://rd.yahoo.com/customize/yessentials_cq/defaults/sb/*http://www.yahoo.com/search/ie.html[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.optonline.net[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [url]http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=dticon006&c=1c02&lc=0409[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\owner1\Application Data\Mozilla\Profiles\default\bw1b23n1.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Optimum Online] C:\Program Files\Optimum Online\Netsurf.exe -tray
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [jhahpf] c:\windows\system32\umbcxss.exe r
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0d\AOL.EXE" -b
O4 - HKCU\..\Run: [boo] C:\WINDOWS\boo.exe
O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Optimum Online Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\OptimumOnline\contextsearch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Advisor - {0DFB037F-A848-40A8-B0A3-ADC8C2F57F4B} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\Axdio3d.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - Unknown owner - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IomegaAccess -  Iomega Corporation - C:\WINDOWS\System32\IomegaAccess.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe

And the ewigo report from the cleaning about an hour ago - and it just warned me about TrojanDropper again. I am sure that all this malware is back on my system since I keep cleaing off the same stuff after each time I come online to find help. (sigh):

---------------------------------------------------------
 ewido security suite - Scan report
---------------------------------------------------------

 + Created on:          1:02:21 PM, 7/19/2005
 + Report-Checksum:     CDACE6DC

 + Scan result:

    HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon -> Spyware.BetterInternet : Cleaned with backup
    C:\Program Files\Microsoft AntiSpyware\Quarantine\3DAE7D72-E23E-4148-8A00-938D98\35E3FC04-0208-4D51-817B-AC63D6 -> Spyware.Hijacker.Generic : Cleaned with backup
    C:\Program Files\Microsoft AntiSpyware\Quarantine\611588A3-8A16-40F9-BF97-5A382E\F8464663-BB5C-4F49-A912-877D66 -> TrojanDownloader.Small.abd : Cleaned with backup
    C:\Program Files\Microsoft AntiSpyware\Quarantine\92504A14-878A-4F2A-8DC7-F4CCFF\28960A32-327A-48DF-8126-119E60 -> Adware.BetterInternet : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051026.dll -> Spyware.WinAD : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051027.dll -> Spyware.Yahoo : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051028.dll -> Adware.BetterInternet : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051029.exe -> Spyware.Look2Me : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051030.dll -> Spyware.Look2Me : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051031.dll -> Spyware.Look2Me : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051032.dll -> Spyware.Look2Me : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051035.dll -> Spyware.Look2Me : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051036.exe -> Heuristic.Win32.Dialer : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051078.dll -> Spyware.Look2Me : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051109.exe -> TrojanDropper.Agent.hl : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051115.exe -> Adware.BetterInternet : Cleaned with backup
    C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051128.exe -> Adware.BetterInternet : Cleaned with backup
    C:\WINDOWS\AuroraHandler.dll -> Adware.BetterInternet : Cleaned with backup
    C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
    C:\WINDOWS\system32\iweshare.dll -> Spyware.Look2Me : Cleaned with backup
    C:\WINDOWS\system32\pkpaudrv.dll -> Spyware.Look2Me : Cleaned with backup
    C:\WINDOWS\system32\__delete_on_reboot__umbcxss.exe -> Adware.BetterInternet : Cleaned with backup
    C:\WINDOWS\Temp\b.com -> TrojanDropper.Agent.pb : Cleaned with backup


::Report End
Edited by mike_2000_17 because: Fixed formatting
  • 2 Contributors
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  • 2 Days Discussion Span
  • Latest Post Latest Post by dlh6213
Member Avatar for dlh6213

Hi jillcwood, welcome to DaniWeb :D

Please follow the suggestions in these threads (in sequence):

http://www.daniweb.com/techtalkforums/thread27519.html

http://www.daniweb.com/techtalkforums/thread27570.html

http://www.daniweb.com/techtalkforums/thread28196.html

After you've completed the steps in post #1 of the Specific Fix thread, go to post #5 (first), and then post #2.

Post a new HijackThis log when the suggested steps have been completed, along with the Ewido log (from the instructions in post #5).

Member Avatar for jillcwood

Okay ... I've done the steps, the ones I can. I have not tried to update Windows, even though I think I am up-to-date, because of the caution not to install patches until a machine is clean. Also, I have not re-installed a firewall for the same reason. I'd tried a few, but had trouble with them. Zone Alarm worked best and I'll re-install that once this machine is clean.

I have emptied the Prefetch and Temp files several times in the process of rebooting and cleaning. I have run Spybot S&D, Spyware Doctor, MS Antispyware, Ad Adware, Ewido, and have SpyBlaster with Mozilla and Firefox running. As well as having Norton Antivirus and Systemworks. I had already followed the steps of the first post before my initial posting.

I've added KillBox onto the machine as instructed but have not used it since I don't know what to use it on and don't want to guess and make matter worse. Also added CClean per instructions.

I was instructed to remove Axdio3d.dll from the Windows/system32 folder on a different forum and it removed itself the first time, only to reappear and then refused to be removed the next time I found it. Should I use KillBox on this?

The following is the HighjackThis log and the last Ewido log. I ran Ewido again after this and it came up clean. However, when I rebooted this machine (offline with the cable turned off) I once again received a prompt that a program was trying to access "icannnews.com" and "licenseverify.com" I think these are part of BookedSpace, but that is theoretically no longer on this sytem. Ewido cleaned Adware.BetterInternet in its last scan.

Since I am now online, I assume they are reaching out to those sites and I will soon be re-infected all over again.

(sigh) What am I missing here?

Thanks .... Jill

Highjack this:
Logfile of HijackThis v1.99.1
Scan saved at 4:49:40 PM, on 7/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\America Online 9.0d\waol.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
G:\HighjackThis\HijackThis.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://www.optonline.net[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchfavweb&c=1c02&lc=0409[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://rd.yahoo.com/customize/yessentials_cq/defaults/sp/*http://www.yahoo.com[/url]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.optonline.net/[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://www.optonline.net[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://rd.yahoo.com/customize/yessentials_cq/defaults/sb/*http://www.yahoo.com/search/ie.html[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.optonline.net[/url]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [url]http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=dticon006&c=1c02&lc=0409[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\owner1\Application Data\Mozilla\Profiles\default\bw1b23n1.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0d\AOL.EXE" -b
O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Optimum Online Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\OptimumOnline\contextsearch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Advisor - {0DFB037F-A848-40A8-B0A3-ADC8C2F57F4B} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O20 - Winlogon Notify: Extensions - C:\WINDOWS\system32\Axdio3d.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - Unknown owner - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IomegaAccess -  Iomega Corporation - C:\WINDOWS\System32\IomegaAccess.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe
Ewdio report:
---------------------------------------------------------
 ewido security suite - Scan report
---------------------------------------------------------

 + Created on:          2:45:10 PM, 7/20/2005
 + Report-Checksum:     E3F580CE

 + Scan result:

    C:\WINDOWS\ubtcycsoko.exe -> Adware.BetterInternet : Cleaned with backup


::Report End
Edited by diafol because: fixed formatting
Member Avatar for jillcwood

Another forum responded that I have but one little nasty left on the machine, Axdio3d.dll. I have repeatedly removed it with Highjack This by checking/fixing it in the log, as well as using the Config option to remove the file from the system32 folder on reboot. I have done this at least twice and this little devil will not leave!

I added KillBox to this machine at the recommendation of this forum, but you caution everyone not to use it without specific instructions. I am very tempted to use it now but am not sure which options are the best for this pain-in-my-um, neck.

What options do I pick to finally be free of this little monster?

Killbox choices

Standard File Kill
Delete on reboot
Replace on reboot

And the options to combine with these:
End Explorer Shell While Killing File
Unregister .dll Before Deleting

My urge is to use the standard kill and unregister it at the same time. yes? no? Any ideas? Who know one little file could be such and incredible pain.

Thanks -- Jill

______________________________________
My Highjack log:

Logfile of HijackThis v1.99.1
Scan saved at 12:34:54 PM, on 7/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 9.0d\waol.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\rasautou.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
G:\HighjackThis\HijackThis.exe
C:\Program Files\America Online 9.0d\shellmon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redire...c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_cq/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials_cq/defaults/sb/*http://www.yahoo.com/search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presario.net/scripts/redire...c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\owner1\Application Data\Mozilla\Profiles\default\bw1b23n1.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0d\AOL.EXE" -b
O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Optimum Online Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\OptimumOnline\contextsearch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Advisor - {0DFB037F-A848-40A8-B0A3-ADC8C2F57F4B} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1121895975765
O20 - Winlogon Notify: Internet Settings - C:\WINDOWS\system32\Axdio3d.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - Unknown owner - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINDOWS\System32\IomegaAccess.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe

Member Avatar for jillcwood

As per instricted in another forum, I tried to remove the little devil (axdio3dl) with KillBox, twice. The first time didn't work, so I selected the "unregister" option to see if that helped. Nope. I received the same message each time:

PendingFileRenameOperations Registry Data has been Removed by External Process!

And yes, the program included that exclamation point itself.

Has something been altered within Windows itself? A file removed? I know that I have work to do on this machine once this little demon is removed, Internet Explorer will not boot because it says a file (blank.exe) is needed and missing. I figured that I probably deleted that accidentally at some point and wasn't worried about it. Should I be?

I reran Highjack and everything is the same as last time except that line now reads:

020 - Winlogin Notify: H323TSP - C:\WINDOWS\system32\axdio3dl.dll

And as I signed on and was en route to here, Ewdio popped up and stopped Look2Me from adding something into my temp folder. (I'll run a scan once I'm offline to clean up anything that's gotten on the machine.)

So, Oh great and powerful Wizard of Oz, what do I try next?

Thanks -- Jill

Member Avatar for dlh6213

Mr. Wizard! Mr. Wizard, where are you???

Hmm, doesn't seem to be any wizard around here at the moment...

Let's see if I can help. Try this:

Open NotePad (or WordPad), copy the contents of the 'Code' below , and paste it into NotePad:

cd System32
attrib -s -r -h axdio3dl.dll
del axdio3dl.dll

Go to File, Save As and type the filename as Remove.bat, save it to your Desktop, and then close NotePad.

Reboot into Safe Mode.

Scan with Hijackthis and have it fix the following entry:

020 - Winlogin Notify: H323TSP - C:\WINDOWS\system32\axdio3dl.dll

Close any open windows and hit Fix checked.

Double-click on the file Remove.bat, and a DOS-type window should open and close quickly, this is normal. (If the window does not close by itself, you can close it after few seconds.)

Go to C:\WINDOWS\SYSTEM32 and delete axdio3dl.dll.

Do a search for axdio3dl.dll and delete any instances found.

Empty your Recycle Bin and reboot normally.

Close any open browser windows, scan with HJT, and post a new log along with your last Ewido log please.

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