I'm requesting assistance. We are running WinXP, SP3. We appear to have what Stinger found in two files as the Fakealert!fakealert-REP virus (it then deleted those two files). The obvious symptom, for the last couple days, is this: We were running McAfee Antivirus Plus, and currently something *makes it freeze* when we try to start it. It is rendered inoperable. We have to end it manually with Task Manager. I downloaded and am running Avira as an antivirus while McAfee is not working.
When we ran GMER Rootkit Scanner per your procedure, our error message was: "WARNING!!! GMER has found system modification caused by ROOTKIT activity". Is the problem a rootkit, then, and what can we do to get rid of it?
Here are the requested logs: MBA-M, GMER One, GMER Two, and the DDS ScanLogs. (MBA-M did not find anything):
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org
Database version: 6765
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
6/4/2011 12:53:10 AM
mbam-log-2011-06-04 (00-53-10).txt
Scan type: Full scan (C:\|)
Objects scanned: 216849
Time elapsed: 1 hour(s), 9 minute(s), 50 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
________________________________________
GMER 1.0.15.15640 - http://www.gmer.net
Rootkit quick scan 2011-06-03 22:42:18
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Maxtor_2F030J1 rev.VAM51JJ0
Running: uk9essxp.exe; Driver: C:\DOCUME~1\TIMOTH~1\LOCALS~1\Temp\kwpcakog.sys
---- System - GMER 1.0.15 ----
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwMapViewOfSection [0xF85EAE14]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenKey [0xF85EAD5C]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenProcess [0xF85EAD34]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenThread [0xF85EAD48]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwRenameKey [0xF85EADA2]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetSecurityObject [0xF85EADEA]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwTerminateProcess [0xF85EAE3E]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0xF85EAE2A]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwYieldExecution [0xF85EADFE]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtMapViewOfSection
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenProcess
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenThread
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtSetSecurityObject
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\Fastfat \Fat mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
---- EOF - GMER 1.0.15 ----
____________________________________________
GMER 1.0.15.15640 - http://www.gmer.net
Rootkit scan 2011-06-03 22:56:19
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Maxtor_2F030J1 rev.VAM51JJ0
Running: uk9essxp.exe; Driver: C:\DOCUME~1\TIMOTH~1\LOCALS~1\Temp\kwpcakog.sys
---- System - GMER 1.0.15 ----
SSDT F8D35986 ZwCreateKey
SSDT F8D3597C ZwCreateThread
SSDT F8D3598B ZwDeleteKey
SSDT F8D35995 ZwDeleteValueKey
SSDT F8D3599A ZwLoadKey
SSDT F8D35968 ZwOpenProcess
SSDT F8D3596D ZwOpenThread
SSDT F8D359A4 ZwReplaceKey
SSDT F8D3599F ZwRestoreKey
SSDT F8D35990 ZwSetValueKey
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS ZwTerminateProcess [0xF4792620]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwMapViewOfSection [0xF85EAE14]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenKey [0xF85EAD5C]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenProcess [0xF85EAD34]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenThread [0xF85EAD48]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwRenameKey [0xF85EADA2]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetSecurityObject [0xF85EADEA]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwTerminateProcess [0xF85EAE3E]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0xF85EAE2A]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwYieldExecution [0xF85EADFE]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtMapViewOfSection
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenProcess
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenThread
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtSetSecurityObject
---- Devices - GMER 1.0.15 ----
AttachedDevice \Driver\Tcpip \Device\Ip mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- Processes - GMER 1.0.15 ----
Library C:\Program (*** hidden *** ) @ C:\WINDOWS\system32\winlogon.exe [968] 0x10000000
---- EOF - GMER 1.0.15 ----
_______________________________________________
.
DDS (Ver_2011-06-03.01) - FAT32x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Timothy Rock at 14:20:36 on 2011-06-04
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.288 [GMT -4:00]
.
AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\NOVA Development\MediaNow CD & DVD Burning Suite\PowerDVD\PDVDServ.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Microsoft Money\System\reminder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\WINDOWS\system32\taskmgr.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://myplace.frontier.com/
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110601213430.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [Reminder] c:\program files\microsoft money\system\reminder.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Power2GoExpress]
mRun: [AtiPTA] atiptaxx.exe
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [RemoteControl] "c:\program files\nova development\medianow cd & dvd burning suite\powerdvd\PDVDServ.exe"
mRun: [USRpdA] c:\windows\system32\usrmlnka.exe runservices \device\3cpipe-USRpdA
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165715432573
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://66.192.44.240/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30155.www3.hp.com/ediags/hpfix/sj/en/check/qdiagh.cab?326
TCP: DhcpNameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{C2885ACB-C994-4075-8F09-2A466026B5F3} : DhcpNameServer = 192.168.254.254 192.168.254.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\timothy rock\application data\mozilla\firefox\profiles\4dmv5nm8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\mozilla firefox\distribution\bundles\{d19ca586-dd6c-4a0a-96f8-14644f340d60}\components\scriptff.dll
FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}
.
============= SERVICES / DRIVERS ===============
.
R0 CLBStor;InstantBurn Storage Helper Driver;c:\windows\system32\drivers\CLBStor.sys [2008-5-5 10368]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-5-21 459728]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-6-2 11608]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-5-21 89368]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-6-2 61960]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-5-21 57432]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-5-18 22712]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-5-21 179248]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-5-21 59288]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-5-21 337912]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-5-21 83688]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-5-21 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-5-21 85984]
.
=============== Created Last 30 ================
.
2011-06-04 17:49:44 -------- d-sh--w- C:\FOUND.002
2011-06-03 00:13:43 -------- d-----w- c:\documents and settings\timothy rock\application data\Avira
2011-06-03 00:06:59 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-06-03 00:06:49 -------- d-----w- c:\documents and settings\all users\application data\Avira
2011-06-03 00:06:48 -------- d-----w- c:\program files\Avira
2011-06-02 01:34:31 24376 ----a-w- c:\program files\mozilla firefox\distribution\bundles\{d19ca586-dd6c-4a0a-96f8-14644f340d60}\components\scriptff.dll
2011-05-28 19:41:14 -------- d-sh--w- C:\FOUND.001
2011-05-23 00:02:13 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-08 16:32:03 552464 ----a-w- c:\program files\mozilla firefox\uninstall\helper.exe
.
==================== Find3M ====================
.
2011-05-29 13:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 13:11:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-13 15:20:10 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-03-13 15:20:10 89368 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-03-13 15:20:10 85984 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-03-13 15:20:10 83688 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-03-13 15:20:10 59288 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-03-13 15:20:10 57432 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-03-13 15:20:10 459728 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-03-13 15:20:10 337912 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-03-13 15:20:10 179248 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-03-13 15:20:10 118784 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 14:23:34.08 ===============
___________________________________________________________
And as requested I have attached attach.zip.
Please let me know if there is anything I can do to clarify the problem, or any missing information. Thank you very much for your help, o kindly volunteer.