::sigh::...win32 virus

[jtor237]

I hope someone can help!
Here's the hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 1:35:53 PM, on 1/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\svchosts.exe
C:\WINDOWS\system32\DVDRAMSV.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\TPSMain.exe
C:\toshiba\ivp\ism\pinger.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\{B4BDA73C-0578-1033-0607-050505060001}\Update.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Kirk Georgia\Local Settings\Temporary Internet Files\Content.IE5\PSMR69KP\hijackthis_sfx[1].exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Program Files\Internet Explorer\iexplore.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{34BDA~1\Bar888.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{34BDA~1\Bar888.dll
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [{B4BDA73C-0578-1033-0607-050505060001}] "C:\Program Files\Common Files\{B4BDA73C-0578-1033-0607-050505060001}\Update.exe" te-110-12-0000213
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168806638213
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168806623522
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e te-110-12-0000213 (file missing)
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

[crunchie]

Can you please do the following.

===============

Go to Add/Remove programs and uninstall the following, if present:

Toolbar888

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Next, Open a command prompt by:

1. Clicking "Start", then "Run...".
2. Enter "cmd" (without the quotes).
3. Enter "services.msc" (without the quotes).

-

Now, locate and 'stop' the following services, if present:

COM+ Messages owner ... (C:\WINDOWS\system32\svchosts.exe)

Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services. Once stopped, set this service to disabled.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINDOWS\system32\svchosts.exe
C:\Program Files\Common Files\{B4BDA73C-0578-1033-0607-050505060001}\Update.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Scan with HijackThis and then place a check next to all the following, if present:

O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{34BDA~1\Bar888.dll

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{34BDA~1\Bar888.dll

O4 - HKLM\..\Run: [{B4BDA73C-0578-1033-0607-050505060001}] "C:\Program Files\Common Files\{B4BDA73C-0578-1033-0607-050505060001}\Update.exe" te-110-12-0000213

O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e te-110-12-0000213

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\Common Files\{B4BDA73C-0578-1033-0607-050505060001}
C:\PROGRA~1\COMMON~1\{34BDA~1

files...

C:\WINDOWS\system32\svchosts.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

Please download and install AVG antispyware tool

• Close all other Applications Select language click Ok
• Click I Agree
• Click next
• Click Install
• Click Finish
• Wait and AVG antispyware will open to the main screen automatically.
• Wait again a few minutes and AVG antispyware Should Auto update itself. If it doesn't click update at top of screen.
• This is very important to get updates
• When updating has finished. Close AVG antispyware.

If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.

• Next, please reboot your computer in Safe Mode by doing the following:
• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear use arrow up to highlight
• Select the first option, to run Windows in Safe Mode hit enter.
• For additional help in booting into Safe Mode, see the following site: HERE

  You MUST manage to get into Safe Mode for the fix to work.

Make sure to close all open windows/programs/folders. Have nothing else open while AVG antispyware performs its scan!

• Run AVG antispyware.
• Click on scanner at top of AVG antispyware sceen.
• Click on Settings.
• Under How to Act click on Recommended Action and choose Quarantine.
• Under How to scan all boxes should be selected.
• Under Possibly unwanted software all boxes should be selected.
• On right side under Reports: click on Automatically generate report after every scan.
• Under What to scan select scan every file.
• Click On scan Tab.
• Click on Complete system scan.
• Let the program scan the machine It can take awhile give it time.
• When scan has finished at bottom of screen click Apply all Actions.
• Click Save report
• Click Save Report as (Save as window's screen should pop up.)
• Click desktop.
• Click Save.
• Exit AVG antispyware.

Reboot back to normal mode.

Post the log here.

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

[jtor237]

Hey man, thanks for the help!

I started following your instructions and got up to the Process Manager step. I successfully killed the C:\Program Files\Common Files\{B4BDA73C-0578-1033-0607-050505060001}\Update.exe file, but every time I try to delete the C:\WINDOWS\system32\svchosts.exe files (there are multiple), nothing seems to happen when I refresh the list, as they are still there. I would list the results from the process manager, but they wont copy. what next? should i skip to the next step?

[crunchie]

First of all, make certain that it is the C:\WINDOWS\system32\svchosts.exe you are trying to delete and not C:\WINDOWS\system32\svchost.exe with no s on the end. That is a legitimate file.

[jtor237]

here's the AVG log:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 2:10:43 AM 1/17/2007
+ Scan result:

C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP36\A0000439.exe -> Adware.ClickSpring : No action taken.
C:\Documents and Settings\Kirk Georgia\Local Settings\Temp\ze.exe -> Adware.MaxSearch : No action taken.
C:\Program Files\HijackThis\backups\backup-20070117-002457-578.dll -> Adware.MaxSearch : No action taken.
C:\RECYCLER\S-1-5-21-78253785-1318243556-2128521713-1006\Dc4\Bar888.dll -> Adware.MaxSearch : No action taken.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP36\A0000438.exe -> Adware.MediaTicket : No action taken.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP36\A0000461.dll -> Adware.PurityScan : No action taken.
HKLM\SOFTWARE\Clickspring -> Adware.PurityScan : No action taken.
C:\RECYCLER\S-1-5-21-78253785-1318243556-2128521713-1006\Dc3\Update.exe -> Adware.Softomate : No action taken.
C:\RECYCLER\S-1-5-21-78253785-1318243556-2128521713-1006\Dc3\system.dll -> Adware.Softomate : No action taken.
C:\RECYCLER\S-1-5-21-78253785-1318243556-2128521713-1006\Dc5.exe -> Downloader.Agent.bca : No action taken.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP36\A0000441.dll -> Downloader.Femad.bd : No action taken.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP36\A0000460.dll -> Downloader.Femad.bd : No action taken.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP41\A0001352.dll -> Downloader.Femad.bd : No action taken.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP41\A0001442.dll -> Downloader.Femad.bd : No action taken.
C:\WINDOWS\system32\wsys.dll -> Downloader.Femad.bd : No action taken.
[216] C:\WINDOWS\system32\wsys.dll -> Downloader.Femad.bd : No action taken.
C:\WINDOWS\system32\systems_.exe -> Downloader.Small.eed : No action taken.
[864] C:\WINDOWS\system32\systems_.exe -> Downloader.Small.eed : No action taken.
C:\Documents and Settings\Kirk Georgia\Local Settings\Temp\qr.exe -> Dropper.VB.nn : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [EMAIL="georgia@2o7"]georgia@2o7[/EMAIL][2].txt -> TrackingCookie.2o7 : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\system@collegeboundnetwork.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][2].txt -> TrackingCookie.Addynamix : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][2].txt -> TrackingCookie.Adjuggler : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][2].txt -> TrackingCookie.Burstnet : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][2].txt -> TrackingCookie.Euroclick : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\system@findwhat[1].txt -> TrackingCookie.Findwhat : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\[e-mail][1].txt -> TrackingCookie.Liveperson : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [EMAIL="georgia@overture"]georgia@overture[/EMAIL][1].txt -> TrackingCookie.Overture : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\system@overture[2].txt -> TrackingCookie.Overture : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\[e-mail][1].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][2].txt -> TrackingCookie.Pointroll : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\system@qksrv[2].txt -> TrackingCookie.Qksrv : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [EMAIL="georgia@questionmarket"]georgia@questionmarket[/EMAIL][1].txt -> TrackingCookie.Questionmarket : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\[e-mail][1].txt -> TrackingCookie.Realtracker : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail]4[2].txt -> TrackingCookie.Ru4 : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\[e-mail]4[2].txt -> TrackingCookie.Ru4 : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][2].txt -> TrackingCookie.Specificclick : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][1].txt -> TrackingCookie.Tacoda : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [EMAIL="georgia@tacoda"]georgia@tacoda[/EMAIL][1].txt -> TrackingCookie.Tacoda : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [EMAIL="georgia@trafficmp"]georgia@trafficmp[/EMAIL][2].txt -> TrackingCookie.Trafficmp : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [EMAIL="georgia@tribalfusion"]georgia@tribalfusion[/EMAIL][1].txt -> TrackingCookie.Tribalfusion : No action taken.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [e-mail][2].txt -> TrackingCookie.Valuead : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\[e-mail][1].txt -> TrackingCookie.Wegcash : No action taken.
C:\WINDOWS\system32\config\systemprofile\Cookies\[e-mail][2].txt -> TrackingCookie.Wegcash : No action taken.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP36\A0000455.exe -> Trojan.Small : No action taken.
C:\WINDOWS\system32\wnsintit.exe -> Trojan.Small : No action taken.

::Report end

[crunchie]

Under How to Act click on Recommended Action and choose Quarantine.

You will have to go back and run AVG again as requested please. You never set it to quarantine :).

After rebooting, rescan with hijackthis and post back a new log.

Same again :).

[jtor237]

okay, here's the real AVG scan:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 2:42:22 PM 1/17/2007
+ Scan result:

C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP42\A0001654.dll -> Adware.MaxSearch : Cleaned.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP42\A0001655.dll -> Adware.MaxSearch : Cleaned.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP42\A0001656.exe -> Adware.Softomate : Cleaned.
C:\System Volume Information\_restore{9CD43D5B-365E-499F-81F9-D1838D59E545}\RP42\A0001657.dll -> Adware.Softomate : Cleaned.
C:\Documents and Settings\Kirk Georgia\Cookies\kirk [EMAIL="georgia@tribalfusion"]georgia@tribalfusion[/EMAIL][2].txt -> TrackingCookie.Tribalfusion : Cleaned.

::Report end

[jtor237]

and here's the hjt log:
(is it clean?)
Logfile of HijackThis v1.99.1
Scan saved at 2:44:26 PM, on 1/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168806638213
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168806623522
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

[crunchie]

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.

1. Uncheck "Cookies" under "Internet Explorer".
2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
3. Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Clear your Temp folders.
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig. Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.