Member Avatar for flyerorange

For anyone who may have upgraded from NIS 2003 to NIS 2004..........do you find that your computer acts funny at times i.e. locking up, or being very slow, but not all the time? Just curious. I am running Win98, and have a 5 year old HP, and am on cable internet. Overall, my computer has been doing well, but it was better with NIS 2003. I'd appreciate any opinions. Thanks. :D

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This thread points to two useful clues: reported intermittent UI hangs after upgrading, and noted a Norton background component that can delay shutdown. Those symptoms often come from heavier resident services or shell integration added in newer security suites interacting with older hardware or corrupted installs. The goal is to isolate whether the problem is the product, a leftover from the previous install, or an unrelated system issue.

A compact troubleshooting sequence that works well here:

  • Boot into Safe Mode. If the hangs stop, a startup service or shell extension is the likely culprit.
  • Watch resource use after a normal boot with Task Manager or Process Explorer and note which process spikes (resident Norton processes are common suspects).
  • Disable Norton resident services/auto-update one at a time to see if the behaviour disappears.
  • If the install behaved oddly or required multiple attempts, run the official Norton removal/uninstall utility to fully clean the old install, reboot, then do a fresh install and immediately run LiveUpdate.
  • Temporarily remove other security tools before installing to avoid conflicts.

Also check basic system health: free disk space, RAM, disk errors/fragmentation, and drivers. Avoid manually deleting suspicious program files unless guided — use removal tools or on-demand scanners in Safe Mode. If the machine is very old, a lighter AV or OS/hardware upgrade may be more reliable than trying to squeeze the newest suite onto limited resources. If specific process names or error messages reappear, those details will narrow the fix.

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Member Avatar for alc6379

The only thing I've found is that when rebooting or shutting down, CCApp.exe doesn't shut down immediately-- it takes it a second or two to come down. Other than that, I've had few problems.

But, I'm running WinXP Pro on an AMD barton XP2500+, with 512MB of RAM...

Member Avatar for flyerorange

Thanks. I found this year that once I had installed it, I did have to do a lot more configuring than previous years, and even manually delete some suspicious files. Things are better now, but sometimes when I try to get to my control panel after hitting the start button, the computer locks up. This didn't happen until I put in NIS 2004. I can get to control panel via My Computer. I did have to install NIS 2004 twice this time before it worked.

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