Symantec Email Proxy Virus Help!!!!!!!!!

Question

louriec 0 Newbie Poster

17 Years Ago

Hey all,
I've seen a few people in the past had a problem with the virus where you get hundreds of popups popping up talking about failed emails scanned from clicking a link in Aim instant messenger. I started by downloading and running the other scans. I ran HijackThis and this is the log output I got...thanks for the help!!!

Logfile of HijackThis v1.99.1
Scan saved at 8:18:37 AM, on 6/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\security\mdm.exe
C:\Program Files\Norton [URL="http://forums.techguy.org/#"]AntiVirus[/URL]\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\o2flash.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\CPUTray.exe
C:\Program Files\Phoenix Technologies\cME\Guard\Guard.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\mobile PhoneTools\WatchDog.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\WINDOWS\system32\wwz.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\NETGEAR\MA101 USB Adapter Configuration Utility\WlanMonitor.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\Program Files\Common Files\Skyscape\smARTupdate.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\PhnxCDSvr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Kristen\Desktop\Virus fixer\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
[URL]http://hsremove.com/done.htm[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
[URL]http://hsremove.com/done.htm[/URL]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
[URL]http://www.averatec.com/[/URL]
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar4.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program
Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [KTPWare] C:\Program Files\Elantech\Ktp.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [CPUTray] C:\WINDOWS\system32\CPUTray.exe
O4 - HKLM\..\Run: [RestoreIT!] "C:\Program Files\Phoenix
Technologies\cME\RPro\ XP\VBPTASK.EXE" VBStart
O4 - HKLM\..\Run: [Eval] "C:\Program Files\Phoenix
Technologies\cME\RPro\Eval\Eval.exe"
O4 - HKLM\..\Run: [Guard] "C:\Program Files\Phoenix
Technologies\cME\Guard\Guard.exe" /background
O4 - HKLM\..\Run: [[URL="http://forums.techguy.org/#"]Symantec[/URL] NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\mobile PhoneTools\WatchDog.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft
IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [py] C:\WINDOWS\system32\py.exe
O4 - HKLM\..\Run: [dnbeiiycm] C:\WINDOWS\system32\dnbeiiycm.exe
O4 - HKLM\..\Run: [saarcsnczoe] C:\WINDOWS\system32\saarcsnczoe.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe
bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [quyujoytjjn] C:\WINDOWS\system32\quyujoytjjn.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [wwz] C:\WINDOWS\system32\wwz.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free
Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft
ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program
Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: Skyscape smARTupdate.lnk = C:\Program Files\Common
Files\Skyscape\smARTupdate.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program
Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: MA101 Configuration Utility .lnk = ?
O4 - Global Startup: [URL="http://forums.techguy.org/#"]Microsoft[/URL] Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O4 - Global Startup: Post-it(r) [URL="http://forums.techguy.org/#"]Software[/URL] Notes Lite.lnk = C:\Program
Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite -
{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} -
C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F}
- C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -
{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo
Uploader Control) -
[URL="http://upload.facebook.com/controls/FacebookPhotoUploader.cab"]http://upload.facebook.com/controls/...toUploader.cab[/URL]
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - [URL="http://forums.techguy.org/#"]Service[/URL]: Automatic LiveUpdate Scheduler - Symantec Corporation -
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - C:\Program Files\Common
Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation -
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Machine Debug Manager (MCH_DBG) - Unknown owner -
C:\WINDOWS\security\mdm.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) -
Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -
Symantec Corporation - C:\Program Files\Norton
AntiVirus\IWP\NPFMntor.exe
O23 - Service: O2Micro Flash Memory (O2Flash) - Unknown owner -
C:\WINDOWS\system32\o2flash.exe
O23 - Service: Print Spooler Service (o4ey1avocybuwyy) - Unknown owner
- C:\WINDOWS\system32\py.exe
O23 - Service: Phoenix VCD Service (PhnxVCDService) - Phoenix
Technologies Ltd. - C:\WINDOWS\system32\PhnxCDSvr.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program
Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec
Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC
Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools -
C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec [URL="http://forums.techguy.org/#"]Network[/URL] Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation -
C:\Program Files\Viewpoint\Common\ViewpointService.exe

windows-virus

Edited 11 Years Ago by mike_2000_17 because: Fixed formatting

4 Contributors
3 Replies
167 Views
6 Months Discussion Span
Latest Post 16 Years Ago Latest Post by crunchie

gerbil 216 Industrious Poster

17 Years Ago

Heya, lou, for a start could you please move hijackthis.exe off your desktop to a new folder on C:\ please?
Only then start hijackthis and select Scan Only, place checkmarks against all the entries listed below that still exist, and then press Fix Checked.

O4 - HKLM\..\Run: [py] C:\WINDOWS\system32\py.exe
O4 - HKLM\..\Run: [dnbeiiycm] C:\WINDOWS\system32\dnbeiiycm.exe
O4 - HKLM\..\Run: [saarcsnczoe] C:\WINDOWS\system32\saarcsnczoe.exe
O4 - HKLM\..\Run: [quyujoytjjn] C:\WINDOWS\system32\quyujoytjjn.exe
O23 - Service: Print Spooler Service (o4ey1avocybuwyy) - Unknown owner - C:\WINDOWS\system32\py.exe

Good. Now browse to and delete these files; if they will not die then try it from Safe Mode..:

C:\WINDOWS\system32\py.exe
C:\WINDOWS\system32\dnbeiiycm.exe
C:\WINDOWS\system32\saarcsnczoe.exe
C:\WINDOWS\system32\quyujoytjjn.exe

Go start, run, type cmd and enter; paste this next line into the black window after the command prompt and press enter:

sc delete o4ey1avocybuwyy

Fine, close the window; please post a fresh log with your comments on how things are....

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oyk1964 0 Newbie Poster · Answer 1 · 2007-12-18T07:17:56+00:00

Hi!!
How to stop Symantec Email Proxy message "An encrypted email connectio has been detected"? I'm really tired of it!!!
Regards, Oleg.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 2 · 2007-12-20T14:58:31+00:00

crunchie 990 Most Valuable Poster

16 Years Ago

Closing due to lack of response.