Member Avatar for kenny1989

hi my problem is that when ever my usb mouse is plugged into my laptop the laptop will not boot. i am running microsoft vista home premium, the mouse is a trust High Precision Mini Mouse MI-2800p and the laptop is an acer aspire 5613awlmi.

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  • Latest Post Latest Post by scru

Dani AI

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This looks like a firmware/POST-level problem rather than a Windows driver issue: the Trust MI-2800p works after Vista loads and on other PCs, so the laptop’s Phoenix BIOS (v3.5 on the Acer Aspire 5613AWLMI) is stumbling while it enumerates the USB mouse during POST. That matches the BIOS-related suggestions from and , and the basic device/port checks others suggested.

Try the following, in order:

  1. Isolation first — confirm the behaviour with a different USB device (another mouse or a simple USB keyboard) and with the same mouse in every port. A powered USB hub is worth testing; it can rule out power/initialization quirks.
  2. Enter BIOS/Setup (often F2, Del or Esc on Acer). Look under Advanced / Integrated Peripherals / USB Configuration. Check for options named any of: USB Legacy Support, USB Keyboard/Mouse Support, USB Emulation, USB Mass Storage Emulation, or USB Boot.
    • If a “Boot from USB” or “USB-HDD/USB-FDD” entry exists, remove or deprioritize it so the hard drive is first.
    • If “Legacy USB Support” is present, toggle it (if enabled, try disabling; if disabled, try enabling) and reboot to test. Laptops with a working internal keyboard/touchpad are safe to test with legacy USB disabled.
  3. Reset BIOS to Defaults (sometimes corrupted CMOS settings cause odd hangs), then re-check.
  4. If no relevant options are present and the problem persists, consider an official BIOS update only from Acer: follow the vendor instructions exactly, run the update on AC power with battery attached, and do not interrupt the flash. BIOS flashing carries risk.
  5. Workarounds: attach the mouse after POST, use the touchpad, or replace the mouse if updates/settings do not help.

This advice builds on points from , , , and . When changing firmware or boot order, follow official Acer guidance and ensure stable power to avoid bricking the machine.

Recommended Answers

All 17 Replies

Member Avatar for dannol

Are USB legacy devices enabled in the BIOS? Just an idea.

Member Avatar for kenny1989

ill reboot and try to find out

Member Avatar for kenny1989

hi how can i found out about the usb legacy devices, ive looked in my bios and cant seem to find them. my bois is Pheonixbois setup and is v3.5

Member Avatar for dannol

Maybe try in the advance section? I'm not sure...

Try reading .

Member Avatar for chris5126

your right dannol usb devices do need to be enabled in bios otherwise your computer will keep trying to communicate with the device to identify it and as it is only a mouse it will never reply so just look through all your menus there will be an option somewhere to enable usb support at boot or something similar.

Member Avatar for kenny1989

Hi people, soz for not responding for so long, Daniweb seems to have stopped notifying me of replies to this thread. Anyways, tried looking for an option in my bios that resembles " Enable usb devices on boot", but no luck. My bios is a Pheonix one, v3.5. Should i get another bios? if so which one because i have heard that messing around with th bios is a risky business.

Member Avatar for jbennet

is it a bad device?

try it on another pc

Member Avatar for kenny1989

it will work on another computer, i think it's just the bios on this laptop, as the others mentioned. Not sure how to fix it. btw my bios is the latest on from the manufactureer (clicked on the "this" hyperlink after previous post).

Member Avatar for jbennet

bad port?

Member Avatar for caperjack

look in intergrate prefipheral section in your bios ,do other usb devices work in the usb port.

Member Avatar for kenny1989

it is very unlikely that all four ports on my laptop don't work on start up when they do foreverything else and also no problems after start up. BIOS settings thing sounds reasonable.

Member Avatar for caperjack

i know you said the mouse works on other computers have you tried another usb mouse on your computer

Member Avatar for kenny1989

no, because this is my only one. i don't think it would be the mouse since i have used this mouse on other computer and it worked fine.

Member Avatar for kenny1989

computers*

Member Avatar for caperjack

the only way to know for sure will be to try one ,believe me strangers things have happened when it comes to computer and devices .

Member Avatar for jbennet

yes, just follow the troubleshooting method

test device in another pc
test port with another device
test device in another port

Member Avatar for scru

Hey. My machine refuses to boot with some usb devices plugged in. It could be your BIOS. Don't ask me how to fix it (I just plug them out, then plug them back in once windows starts.)

Also, try the back ports.

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