internet explorer won't work SOMETIMES

[rbuskill]

I have a similar problem to Jahan's.

Sometimes my Internet Explorer will not connect. I get the error "Page
cannot be displayed". This might last for a few days, then all of a sudden
it comes back to life and connects.

I am running XP Professional version 2002, Service Pack 1 and IE version
6.0.2800.1106
I have a 1.8 ghz Pentium 4 pc with 512mb ram
I am using Norton Internet Security Professional and check for updates
weekly.
I am on a broadband network using a cable modem.
I know the connection is ok because when I am prompted by Microsoft to
download the latest update, they in fact do download and install.
My broadband service provider assures that my cable modem is functioning
properly.

Any advice you can give me will be appreciated. Obviously I can't depend on IE
to be there when I need it.

[sammy]

I sometimes get a similar problem. My advice is that you should go to
start>programs>control pannel>network and intenet connections>networks>connections>LAN>

then click on useproxy server and automatically detect settings and try launching the explorer once more.Try interchanging accasionally and you may find yourself through

[Zachery]

i used to have a problem that no programs would respond after losing my commnection to the net so yea >.>

i fixed it by reinstalling

[goagzi]

Download Spy Bot There Is A Trojan Or Worm On Your System Trying To Change Your Home Page

[JCW]

Can you help me because I have the same prob and I am desperate to resolve it.
Thanks

[Billy]

Do you have problems with only Internet Eplorer connecting to the internet or other programs as well.. be nice to know if its just your connections in general or the program itself (or a 3rd party program causing the troubles)

[providox]

I'm having the same problem with IE its saying the page cannot be displayed. Someone told me to use hijackthis.exe and display the loglist, so here it is.

Logfile of HijackThis v1.97.7
Scan saved at 10:26:43 AM, on 12/26/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Documents and Settings\gb\My Documents\My Documents\Garnell\My Documents\My Music\kazaa.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Save\Save.exe
C:\Program Files\webHancer\Programs\whSurvey.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\ClockSync\Sync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis1977\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchxl.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearchnow.com/searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet5_48.dll
O2 - BHO: (no name) - {c548a343-ed24-47a4-8aa0-2d1cabfd944d} - C:\DOCUME~1\gb\APPLIC~1\oastzouchmcr.dll
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: kuublyckmck - {e7a73b65-32eb-400c-befa-8ced1072d38d} - C:\DOCUME~1\gb\APPLIC~1\oastzouchmcr.dll
O4 - HKLM\..\Run: [KAZAA] C:\Documents and Settings\gb\My Documents\My Documents\Garnell\My Documents\My Music\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [oochmst] C:\DOCUME~1\gb\APPLIC~1\jbeakuoo.exe -QuieT
O4 - HKLM\..\Run: [SystemSearch] REGEDIT.EXE -s C:\ie.reg
O4 - HKLM\..\Run: [IncredimailDownloader] C:\Documents and Settings\gb\Local Settings\Temporary Internet Files\Content.IE5\DK1RD8P9\incredimail_install[1].exe
O4 - HKLM\..\Run: [WhenUSave] C:\Program Files\Save\Save.exe
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe /q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{558112D4-FD53-4729-83F4-3B3852C56B5E}: NameServer = 24.244.175.133,208.246.140.194,208.246.140.196
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4980251-129B-4DD4-9CBA-93E5569E60B7}: NameServer = 24.244.175.133,208.246.140.194,208.246.140.196

[Monte]

If you have a router, check that out. Because I have always had the same problem and if you reboot your router it should work perfectly. I think the problem is that if you have too many ports open on your router, it overloads. Mine is a NetGear RP114. So, try restarting your router if you have one, and lessen the ports that are open.

[TallCool1]

I'm having the same problem with IE its saying the page cannot be displayed.

The follwing are hijackers and troublemakers: New.net, jbeakuoo.exe, searchxl.com, and mysearchnow.com
You need to use Hijack This to remove those. Go to their forum and post this list for further help.

[providox]

If you have a router, check that out. Because I have always had the same problem and if you reboot your router it should work perfectly. I think the problem is that if you have too many ports open on your router, it overloads. Mine is a NetGear RP114. So, try restarting your router if you have one, and lessen the ports that are open.

Thanks for the advice Monte but the router isn't the problem since I have two computers and the one in my room is working fine so it couldn't be the router.

I got the problem fixed, I deleted the hijackers and troublemakers like Tallcool said and when i rebooted my computer IE started working again.

Thanks guys for your help, I appreciate it.

[caperjack]

It would still be a good idea to go to the hijackthis fourm and post you latest hijack file and get everything removed .
http://forums.spywareinfo.com/index.php?showforum=11

[Monte]

Good to hear it was resolved. :)

[steamwiz]

providox

I could have listed everything you needed to fix/delete from the hijackthis log........but there doesn't seem any point now.

I hope you uninstalled Newdotnet (newnet domains) from the control panel add/remove programs or you could lose your internet connection in the near future.

steam

[achatchski]

Hello,

I found this thread hoping it would help me solve all my problems but I tried doing what others mentioned to do here and it hasn't worked for me. I am running windows xp professional with mcaffee antivirus software, I can use windows messenger and access the windows update website along with a one school website), other than that I cannot access any website pages using either ie6 or mozilla firefox. Both my laptop connected wirelessly through my router and my voip phone work but my desktop (the one discussed above) won't work. I tried hijack this software and deleted any suspicious software but I am still having a problem. I have also tried running scanning software such as registry repair pro, spybot S&D, and adaware se personal software but none of them reported any problems. I tried turning off my firewall and doing a system restore but nothing has been working. Can anyone suggest what to try next?

Thanks

[achatchski]

Here is my most recent Hijack this log incase it helps

Thanks

Logfile of HijackThis v1.99.1
Scan saved at 3:09:45 PM, on 12/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\DOCUME~1\ANDREW~1\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
C:\Program Files\Enigma Browser\Enigma.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://sympatico.zone.msn.com/bingame/zpagames/zpa_hrtz.cab58570.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://plugin.fileopen.com/current/FileOpen.CAB
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {E3E02F12-2ADB-478C-8742-5F0819F9F0F4} (Quantum Streaming IE VersionManager Class) - http://qmedia.xlontech.net/100170/sdk/latest/qsp2ie06041001.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe