453 Posted Topics

Member Avatar for grvs

Sounds like you have quite a mess there! -- Are you able to run any tools in Safe Mode? If you want, you could try this [COLOR="Red"]AT YOUR OWN RISK[/COLOR]: Run this early beta of a scanning tool I've been writing off and on for a while. It should be …

Member Avatar for PhilliePhan
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Member Avatar for chyllz21

[QUOTE=CybersaurusREXX;671363]I have the same problem on my IBM Intellistation 933 megahertz Intel Pentium III (2 installed)processors with Windows 2000 Professional. "The operating system cannot run %1." Have you ever resolved this?[/QUOTE] -- Have you tried simply re-installing Windows Media Player? -- Or, we can look at the registry: Download [url=http://www.billsway.com/vbspage/vbsfiles/RegSrch.zip] …

Member Avatar for PhilliePhan
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Member Avatar for Speedbocks

[QUOTE=Speedbocks;670256] so while I would love to give you a hijackthis log, I cant, can anyone help?[/QUOTE] -- What is your OS? -- Can you get any of the cleaning tools to run in Safe Mode? -- Have you tried renaming hijackthis.exe to [i]your name[/i].exe or something random and then …

Member Avatar for PhilliePhan
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Member Avatar for matty sal19

You should run MBA-M as per the directions in the linky below: [B][URL="http://www.daniweb.com/forums/thread134865.html"][COLOR="Green"] Read me before posting a request for assistance[/COLOR][/URL][/B] Note where it says: [B]Be sure that everything is checked, and click [COLOR="Red"]Remove Selected[/COLOR].[/B] Cheers :) PP

Member Avatar for matty sal19
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Member Avatar for Janiceps

[QUOTE=Janiceps;669543][B]I ran the PC tools registry mechanic. [/B] [/QUOTE] You should run the two tools crunchie advised you to run. MBA-M will clean without asking you to purchase, although you have the option to purchase a "full featured" version. Please post both logs as directed. Cheers :) PP

Member Avatar for crunchie
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Member Avatar for aly_cakesxoxo

At quick glance, your HJT log looks to be free of malware. Keyloggers (at least the good ones) are often "stealthed" and will not show up in a HJT log. You would need to dig further with more sophisticated tools. PP :)

Member Avatar for PhilliePhan
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Member Avatar for blackbelt27

Hey Judy, If memory serves, Otto is OEM software for HP/Dell/others and I believe it is tied to WildTangent which also shows in log: [B]C:\Program Files\WildTangent\Apps[/B] Cheers :) PP

Member Avatar for jholland1964
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Member Avatar for chughes

[QUOTE=chughes;666850]Can someone help? Trend Micro PC-cillin is giving me messages that I've attempted to open dangerous Web sites, although I haven't tried to go to those sites. They include codecservice1.com and us01.xmlsearch.findwh. [/QUOTE] Nothing jumps out at me from your HJT log - However, a HJT log alone is insufficient …

Member Avatar for PhilliePhan
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Member Avatar for rcaspi

Hi Ron, This issue is more common than you think. [url]http://blog.codefront.net/2006/03/19/how-to-fix-ie-always-opening-firefox-instead/[/url] Let me know if you still have problems or are uncomfortable hacking the registry. Otherwise, I trust you can mark this thread as Solved. Cheers :) PP

Member Avatar for PhilliePhan
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Member Avatar for Petrena

Hi Petrena, There could be all sorts of different reasons why your computer is acting the way it is. For us to try to help, we'll need to see some logs. We can try to rule out malware as a cause of the problem and then go from there. [B] …

Member Avatar for PhilliePhan
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Member Avatar for sonowthen

[QUOTE=kse989;664656] If it still does not seem to work after running the program jholland has suggested, [B]try turning off restore point[/B], sometimes this can interfere with the scanning process as wellr[/QUOTE] No! That is not a good idea! We prefer to have System Restore enabled. We operate under the assumption …

Member Avatar for crunchie
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Member Avatar for Sterlingmaxx

Hi Sterlingmaxx, Looks like they have a few issues there. Please run the steps listed in the linky below and submit the requested scanlogs: [B][URL="http://www.daniweb.com/forums/thread134865.html"][COLOR="Green"] Read me before posting a request for assistance[/COLOR][/URL][/B] [list][*] Please post the DSS [i]extra.txt[/i] as an [i]attachment[/i] to your post using the “Manage Attachments” button …

Member Avatar for PhilliePhan
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Member Avatar for billy61788

[QUOTE=97SupraTT;662686]I keep having the same prob, I had to reinstall windows completely due to a worm 32, lost everything now evern after running ad-aware and virus scan I keep getting pop ups from adaware services and spyware programs, im fing in safe mode now only way i can use internet, …

Member Avatar for PhilliePhan
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Member Avatar for slntassassin87

[QUOTE=slntassassin87;654511]As asked by Phillie here is the new thread with the ComboFix logs. I hope it helps:[/QUOTE] Thanks - much better. -- It is going to take me a while to go through the log. I will post the next bit this evening after work. PP :)

Member Avatar for PhilliePhan
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Member Avatar for Nalani29

[QUOTE=Nalani29;658226]I have started getting a pop up saying IE critical update needed etc. This is my work laptop and I am leaving for vacation in 2 days. I really need help finding the problems so I can complete my work before I leave. Any help is greatly appreciated![/QUOTE] Hi Laura, …

Member Avatar for PhilliePhan
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Member Avatar for Gort

Hi Gort, Looks like you still have a mess there. Lotsa Vundo and other baddies. If you could do the following for me, I'll help you get cleaned up: 1)Go and Update your Java here ---> [b] [url]http://www.java.com/en[/url][/b] [B]-->[/B] Please note that, before updating your Sun Java, you [B]MUST remove …

Member Avatar for PhilliePhan
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Member Avatar for mjsilveira

[QUOTE=mjsilveira;653771] maybe somebody else here knows what the heck it is. Hope it's not something new and exciting for me to have to fix.[/QUOTE] That's a funny one :D I suggest you upload it for analysis at one or both of the below links: [url]http://www.virustotal.com/[/url] [url]http://virusscan.jotti.org/[/url] Post the results - …

Member Avatar for mjsilveira
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Member Avatar for slntassassin87

[QUOTE=slntassassin87;652880] What problems do you see....I am not very program or windows savy. I just know the basics...[/QUOTE] You have a bit of a mess. Follow the steps in the link below and post the requested logs. I - or one of the other volunteers - will be happy to …

Member Avatar for PhilliePhan
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Member Avatar for jdf335

[QUOTE=jdf335;653827]Recently I downloaded this file that infected my computer with a virus/spyware. Its there anyway I can remove this virus/spyware?[/QUOTE] Please run the steps listed in the linky below and submit the requested scanlogs: [B][URL="http://www.daniweb.com/forums/thread134865.html"][COLOR="Green"] Read me before posting a request for assistance[/COLOR][/URL][/B] [list][*] Please post the DSS [i]extra.txt[/i] as …

Member Avatar for PhilliePhan
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Member Avatar for mamcjreynolds

[QUOTE=mamcjreynolds;653787] Since then My DVD Burner is not working. It will not read/write DVD.[/QUOTE] Could be an unhappy coincidence - the drive conks out at about the same time as malware issues occur. -- I'd look closer at the drive. Have you tried removing it and re-installing it in Device …

Member Avatar for PhilliePhan
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Member Avatar for gulfchap

The best procedure would be to follow the steps in the linky below: [B] [URL="http://www.daniweb.com/forums/thread134865.html"]Read me before posting a request for assistance[/URL][/B] If MBA-M doesn't get it and the ESET scan doesn't see it, then most users should rely on a knowledgeable volunteer to guide them through the usage of …

Member Avatar for PhilliePhan
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Member Avatar for stereotypical

Hi stereotypical, I do not see anything in your HJT log. Lotsa causes for slow computer besides malware. Could be a heat issue. Could need a defrag. Any number of things..... [B][URL="http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html"]Help! My computer is slow![/URL][/B] PP :)

Member Avatar for PhilliePhan
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Member Avatar for ruben7

[QUOTE=krymzontyde;651340] I know there has to be a blaster virus because my internet sessions take a while to boot up after I got the 2wire notification. I went to a basketball site and some window popped up and said I wasn't protected and needed to do some update. Like an …

Member Avatar for PhilliePhan
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Member Avatar for tsahima

[QUOTE=tsahima;649137]Ive got this virus , and avg cannot remove it.[/QUOTE] You have a Password/Information stealer. Can you run [b][url]http://www2.gmer.net/mbr/mbr.exe[/url][/b] and let us know the results? PP :)

Member Avatar for PhilliePhan
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Member Avatar for LadySpurs

[QUOTE=LadySpurs;646191]Can anyone help??[/QUOTE] I'd be happy to help as time permits :) Please follow the steps in my linky below and post the [B]4[/B] requested logs for me and we'll go from there. [URL="http://forum.networktechs.com/showthread.php?t=49"][COLOR="Green"]PP's Malware Cleaning Steps[/COLOR][/URL] At the very least, I'll need to see the MBA-M and HJT logs. …

Member Avatar for PhilliePhan
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Member Avatar for plu99

You have a few malware issues showing there. I am a bit overextended both with work and with users who may or may not respond in other forums, so I may not be able to get back to you in a timely manner. I suggest you run the steps I …

Member Avatar for PhilliePhan
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Member Avatar for Urbanfox

[QUOTE=Urbanfox;647847]Any ideas / starting points?[/QUOTE] He's got a bunch of malware showing. . . . Have him run the steps in my linky here ---> [URL="http://forum.networktechs.com/showthread.php?t=49"]PhilliePhan's Malware Cleaning Steps[/URL] Please post the FOUR requested logs and we'll go from there. I'll try to check back as time permits. Cheers :) …

Member Avatar for PhilliePhan
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Member Avatar for Urbanfox

[QUOTE=Urbanfox;647797]I own a vaio laptop, roughly five years old. Am I problem and virus free?[/QUOTE] Looks OK to me. 'Course, a HJT log alone is insufficient to make a proper determination. It does show a few minor cleanup issues. And your Java is a tad out of date. I'd uninstall …

Member Avatar for PhilliePhan
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Member Avatar for mtate

[QUOTE=mtate;646860]What type of virus does this and how can I remove it?[/QUOTE] Not necessarily a virus or even malware.... Though there is plenty of malware that do what you describe. I suggest following the steps in my "Malware Cleaning" linky below. They should give you an idea what you are …

Member Avatar for PhilliePhan
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Member Avatar for rahye

[QUOTE=rahye;644652]Im a new one's here, kindly please someone help me how to stop an error loading everytime i started my PC since it was first occur when my anti-virus detect it as a virus and deleted it... the error always been shown on the startup is "error loading:C:Windows:system32:bcxhgsbb.dll ->could not …

Member Avatar for rahye
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Member Avatar for janda5

Check Point has updated ZoneAlarm to be compatible with KB951748. You can just install the new version, if you like. -- You are correct. You should not have more than ONE active software firewall. By default, ZA is set to disable the Windows Firewall upon installation. When you removed ZA, …

Member Avatar for crunchie
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Member Avatar for lagmywagon

[QUOTE=lagmywagon;644913]I posted this in hopes that some one might be able to help me decide my next course of action. My first decision was to check for malware, and thats why I posted my hijack this log here. Any help, or point in the right direction would be much appriciated.[/QUOTE] …

Member Avatar for PhilliePhan
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Member Avatar for PhilliePhan

Microsoft Update [B]KB951748[/B] is known to cause loss of Internet access for [B]ZoneAlarm[/B] users! I suggest either Option 1 or Option 2 in the link below: [url]http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html[/url] [url]http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727[/url] PP :)

Member Avatar for PhilliePhan
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Member Avatar for sreein1986

[QUOTE=sreein1986;643433]I have installed many anti-virus for protect my computer[/QUOTE] How many A/V programs did you install? More than ONE is a bad idea due to potential conflicts. Multiple resident A/V actually can make you LESS safe! If you are looking for a good total Internet Security package and you don't …

Member Avatar for Rakesh Nagekar
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Member Avatar for helpscotty

[QUOTE=helpscotty;642397]On normal boot up none of the icons on the desktop or start menus work. When you click they show egg timer and hang up.[/QUOTE] You very likely still have malware active on your compy. I am not here often enough to help you with that in a timely manner. …

Member Avatar for PhilliePhan
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Member Avatar for yorkgirl

[QUOTE=yorkgirl;632698] When I boot up my laptop (Windows XP Pro) I get two boxes pop up, saying 'error loading C:\Windows\system32\pwbcllrs.dll The specified module could not be found' and the same thing but with file name bljfiewn.dll I've run Spybot and Adaware and they don't pick anything up, so would be …

Member Avatar for PhilliePhan
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Member Avatar for XZodia

Rather than install another AV as backup, I would suggest using one of these Online Scanners instead. This way, you can avoid worrying about potential conflicts with your resident AV and you can be sure the AV definitions are up to date: [INDENT][B]• [URL="http://www.eset.com/onlinescan/"][COLOR=Navy]ESET Online Scanner[/COLOR][/URL][/B] [/INDENT][INDENT][B]• [URL="http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html"][COLOR=Navy]Kaspersky Online Scanner[/COLOR][/URL][COLOR=Navy] …

Member Avatar for PhilliePhan
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Member Avatar for nctw123

Hi nctw123, [B]Please do the following:[/B] Please download [url=http://www.besttechie.net/tools/mbam-setup.exe][color=blue][b]Malwarebytes' Anti-Malware (MBA-M)[/b][/color][/url] to your Desktop. [list][*]DoubleClick [b]mbam-setup.exe[/b] and follow the prompts to install MBA-M. [*]Be sure a checkmark is placed next to [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish[/b]. [*]If an update is found, it will download and …

Member Avatar for nctw123
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Member Avatar for vegasgal

Hi Vegasgal, [B]You have a few malware issues showing in the log. Let's start by running two tools:[/B] Please download [url=http://www.besttechie.net/tools/mbam-setup.exe][color=blue][b]Malwarebytes' Anti-Malware (MBA-M)[/b][/color][/url] to your desktop. [list][*]DoubleClick [b]mbam-setup.exe[/b] and follow the prompts to install MBA-M. [*]Be sure a checkmark is placed next to [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], …

Member Avatar for Thom74656
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Member Avatar for ep2002

[QUOTE=ep2002;555057]No one is helping me, & the computer is getting worse. :([/QUOTE] Hi Michelle, Sorry - It is like this in all the various support forums. The demand for assistance far outweighs the supply of knowledgeable volunteers! Let's get you started on the road to recovery: [B]Please do the following:[/B] …

Member Avatar for PhilliePhan
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Member Avatar for renea

Can you be more specific about this akamai virus? Akamai is a giant content distributer (or CDN). Not sure what you are trying to remove.... PP :)

Member Avatar for UrbanKhoja
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Member Avatar for Lie1983

[QUOTE=Lie1983;554147]Hello, I was recently infected by a virus and i checked Nortons free online virus scanner and it showed a Hacktool. The file infected is called Antiwpa.dll in my system32 folder. I really need some help on how to get rid of this.[/QUOTE] LOL! [B]Antiwpa.dll is your ILLEGAL WINDOWS CRACK! …

Member Avatar for PhilliePhan
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Member Avatar for bobbytheshat

[QUOTE=bobbytheshat;553106]however I am getting two new error messages upon startup every time. They are both RUNDLL error messages saying "Error loading C:\WINDOWS\System32\vyaqfgmb.dll The specified module could not be found." And actually the second error message is identical except it's looking for the file ssxjwpvi.dll in the same folder. I googled …

Member Avatar for PhilliePhan
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Member Avatar for craiggale

[QUOTE=craiggale;545964]everytime i open internet explorer the program crashes as it starts. The program shows as not responding and on task manager the program is running twice. i wonder if any1 could help me out. thanks in advance [/QUOTE] Hi craiggale, You have a boatload of malware showing there, much of …

Member Avatar for PhilliePhan
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Member Avatar for Crazydandan

[QUOTE=jbennet;544128] if it is normal, then it means that there is a different sort of redirect at work.[/QUOTE] Looks like Vundo. O2 - BHO: (no name) - {23D44BCF-AA7A-41D6-8905-E808F16322EF} - C:\WINDOWS\system32\[B]opnnoml.dll[/B] O20 - Winlogon Notify: opnnoml - C:\WINDOWS\SYSTEM32\[B]opnnoml.dll[/B] C:\WINDOWS\system32\[B]nod32se.exe[/B] looks like a baddie too. -- Also, I do not see any …

Member Avatar for mjs92225
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Member Avatar for Froot_loop04

[QUOTE=Froot_loop04;553193]In the last couple of days my Norton Internet Security 2007 has been playing some weird games and now it's not working at all.[/QUOTE] Hi Froot-Loop, Norton is a complex animal. I'm not sure this is the best place to diagnose such issues. I would recommend some sort of dedicated …

Member Avatar for PhilliePhan
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Member Avatar for digital11

[QUOTE=digital11;547312]'Fixed checked' in safe mode here's the log: As you can see it's still showing up.[/QUOTE] HijackThis is more a diagnostic tool than a "fixer" program. It does not attempt to delete any actual malware files (except for those associated with 02 BHO entries). At its core, it is a …

Member Avatar for PhilliePhan
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Member Avatar for rios58

If you are able to stop the machine from rebooting, you ought to be able to get more info on the nature of the problem. RightClick [B]My Computer[/B] >[B] Properties[/B] > [B]Advanced[/B] > [B]Startup & Recovery[/B] and look under "System Failure" and UNCHECK the box to "Automatically Restart." Be sure …

Member Avatar for PhilliePhan
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Member Avatar for zdevine

[B][COLOR="Red"]EDIT PP: [/COLOR] Removed original post - Crunchie beat me to it.[/b] PP :)

Member Avatar for crunchie
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Member Avatar for booman

[QUOTE=booman;542807]Booman here again, I also have a blinking red shield icon that blinks with a white "X" then a blue "?". It's some type of spyware remover. Can't seem to get rid of that either. Very annoying to say the least. Thanks.[/QUOTE] Hello Booman, Please have a look at my …

Member Avatar for PhilliePhan
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The End.