453 Posted Topics

Member Avatar for Susan Smith

[QUOTE=Michael_Knight;542026] My advice for removing anything is to turn off [B]System Restore [/B]first. [/QUOTE] That used to be the prominent opinion three or four years ago. I admit I used to advise the same.... But now, with the influx of much more complex and difficult malware, the concensus in the …

Member Avatar for PhilliePhan
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Member Avatar for RazeNruin

Sounds like you got a lot more than just a Hijacked Desktop. Please have a look at my linky here--> [URL="http://forum.networktechs.com/showthread.php?t=49"]PhilliePhan's Malware Cleaning Steps[/URL] Please obtain the HJT Log (if you want to update to Trend Micro's version of HJT, that's cool) and also do the ESET online scan step. …

Member Avatar for PhilliePhan
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Member Avatar for Warrior[PU]

[QUOTE=overwhelmed;521302]download CCleaner from the link in my signature, that has a registry cleaner in it.[/QUOTE] What is the point of this? Are you inferring that posters should have it "Scan for issues?" Because, that is not good advice. Only people familiar with how the registry works should do this. And, …

Member Avatar for PhilliePhan
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Member Avatar for benny73

[QUOTE=benny73;539849]. When I open firefox it keeps opening windows that say build yahoo toolbar. [/QUOTE] Not sure what you mean.... Did you install yahoo add-on? Can you post a screencap or url of the page? [url]http://help.yahoo.com/l/us/yahoo/toolbar/troubleshootff/toolbar-55.html[/url] -- At very quick glance, your HJT looks OK, but you should update your …

Member Avatar for caperjack
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Member Avatar for e.p.i.

[QUOTE=e.p.i.;539040]hey... im in need of some aid for my laptop... lately it's been really slow starting up and applications have been taking a while.. anyone who knows how to analyze HijackThis! logs and could help me would be greatly appreciated.[/QUOTE] Your HJT log looks OK. But, that doesn't mean a …

Member Avatar for PhilliePhan
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Member Avatar for bdmallalieu

[QUOTE=bdmallalieu;298472]Besides Windows DEFENDER, how many other anti-spyware programs (e.g. Freebies) do you recommend sensibly installing on a notebook? Am I right that too many can cause conflicts and/or reduce operating speed? Which one's do you suggest? (I am running XP Pro SP2)[/QUOTE] You can get by just fine with a …

Member Avatar for Seten
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Member Avatar for ghrantt

[QUOTE=ghrantt;330308]hello im new to the site and it appears others have had help from you attached is my hijackthis log please help me. my explorer directs me to different places other than my intended search and dumps me out of explorer if i try to back out . here is …

Member Avatar for PhilliePhan
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Member Avatar for Meddle11

[QUOTE=Meddle11;329935]Hi, Well I've completely hit the wall on this one. Short of formatting I've used all of the programs listed on your forum to try and exorcise this thing from the teenage boy's computer...[/QUOTE] No need for such drastic measures! :cool: Please EXTRACT HijackThis from the ZIP to a [b]safe[/b] …

Member Avatar for PhilliePhan
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Member Avatar for Rockman

[QUOTE=Rockman;328474]There you have it. I am not very computer literate (when it comes to problems like these). I would appreciate any help you can offer. Thanks.[/QUOTE] No Worries! The fix is pretty straightforward. Let us know if you have any questions. FIRST: Navigate to HijackThis.exe and RightClick on it and …

Member Avatar for PhilliePhan
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Member Avatar for culmor30

C:\WINDOWS\system32\protector.exe C:\WINDOWS\system32\ntio256.sys These two are a malware downloader and the FOOP Rootkit driver that protects it. I am interested in seeing if AVG Anti-spy can remove it. The Legacy Reg Keys are a pain to remove. Sp please do have AVG try to clean all it finds! PP :)

Member Avatar for crunchie
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Member Avatar for zackal

Also, you are running a very old version of HijackThis on your unpatched system. You should install the latest version of HJT. (v1.99.1) And, while you are at it, please[B] RENAME HijackThis.exe to goodscan.exe[/B] so certain malware cannot hide from it. -- Crunchie will tell you which Windows Updates to …

Member Avatar for crunchie
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Member Avatar for GREENHOUSE

[QUOTE=GREENHOUSE;320975]Hi all spybot found these SPYARSENAL MICROSOFT WINDOWS SECURITY ANTIVIRUS DISABLE NOTIFY. MICROSOFT WINDOWSECURITY FIREWALL DISABLE NOTIFY. Would these have replicated and should i reinstall after these? :sad:[/QUOTE] A reinstall would be a bit extreme. :cool: You should investigate SPYARSENAL - Sounds like something you'll need to track down and …

Member Avatar for PhilliePhan
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Member Avatar for Josh S

[QUOTE=Josh S;319043]Im kinda getting the impression theres nothing wrong with my HJT log. If no one can spot anything can they tell me that the HJT log is fine and i'll consider getting someone in to fix it. Thanks[/QUOTE] Hi Josh, At very quick glance, I do not see anything …

Member Avatar for PhilliePhan
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Member Avatar for Vik

Honestly, Vik, if this computer is only two weeks old I suggest returning/exchanging it. It sounds like there is more going on/wrong than just malware. Take it back and get an exchange. And, make them give you a Windows OS disc! Or, have them burn one for you (using your …

Member Avatar for PhilliePhan
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Member Avatar for GREENHOUSE

Sounds like a worm or two..... --- Didn't you have another thread recently where you ended up Re-Formatting? --- Six instances of svchost.exe running is not unreasonable. Anyhoo, I'd be happy to have a look ( time permitting ) Follow the [URL="http://forum.networktechs.com/showthread.php?t=49"][B][COLOR="Blue"]steps that I have written here[/COLOR][/B][/URL]. Please obtain the …

Member Avatar for PhilliePhan
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Member Avatar for Zyan17

[QUOTE=Zyan17;316166]I recently had a virus problem and virus protection took care of it. . . . [/QUOTE] Wow - I have not seen this many different infections on a machine in quite some time! You have collected quite a diverse boatload of malware! [B]It may be easier to simply reformat …

Member Avatar for PhilliePhan
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Member Avatar for ColtsRuleLXI

GetRunKey is a tool created by my friend Chaslang at Majorgeeks. If you are following the "Read and Run Me First" that he wrote, I suggest going ahead and posting a thread for help in his Forum and let him know you had difficulty downloading GetRunKey. Best Luck :) PP

Member Avatar for PhilliePhan
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Member Avatar for meshia

You have a fairly serious baddie that is protected by a rootkit. If nobody else is here able to help you clean your compy, I will try - I do not have a lot of Forum time these days.... C:\WINNT\system32\[B]xcttgs.dll [/B]-> Backdoor.Haxdoor.ky : Error during cleaning. [408] C:\WINNT\system32\[B]xcttgs.dll [/B]-> Backdoor.Haxdoor.ky …

Member Avatar for PhilliePhan
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Member Avatar for suhailpuri

Hey guys, I have run across something similar to this a few times. Hard to tell from just a HJT Log, but..... You may likely have a baddie in the Nuwar or Peacomm family. Some components may be protected by a rootkit. Also - you may have been initailly infected …

Member Avatar for PhilliePhan
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Member Avatar for zeon

Hi Sarah, There are a few "iffy" items in the combofix log - we'll figure them out later. [B]First, these steps need to be run - pretty much same as before [/B];) You may want to print out these instructions for reference, since you will have to restart your computer …

Member Avatar for PhilliePhan
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Member Avatar for lrsears

[QUOTE=lrsears;314458]Here's my Hijack log, can you help? Thanks, Ray[/QUOTE] Hi Ray, That's a baddie and you should be able to remove it. You just need to stop it from running via Task Manager, fix any related entry(s) with HJT and then DELETE the file using Windows Explorer. I can talk …

Member Avatar for PhilliePhan
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Member Avatar for Swapnil30

[QUOTE=Swapnil30;314785]It might be related to AIM, since i downloaded it a few hours after I booted up my PC for the first time. [/QUOTE] The linky I gave you in the other thread [url]http://www.daniweb.com/techtalkforums/thread69791.html[/url] should explain why you cannot find this AIM-related file after you do not allow it to …

Member Avatar for PhilliePhan
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Member Avatar for Swapnil30

[QUOTE=Swapnil30;314281]Hi, I just got my new laptop yesterday, which came with Vista Premium.[/QUOTE] [B]EXEC.EXE[/B] has been used by both legitmate apps and baddies. You would really need to look at it more closely to make the distinction. (check properties or upload to an online scanner such as Jotti...) However, I …

Member Avatar for Swapnil30
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Member Avatar for somethingelse

[B]Hi somethingelse, I have replied to your thread on this topic at Spywarewarrior.com. Cheers :) PP[/B]

Member Avatar for PhilliePhan
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Member Avatar for maui_mallard

[QUOTE=maui_mallard;313523]Hey, I see alot of people have hijack this logs in here. Should I have Hijack this? If so why?? I used to have it on my computer before I formatted it. I never put it back on because I thought it was some type of spyware....obvisously it was not. …

Member Avatar for PhilliePhan
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Member Avatar for burnsy

[B]I do not want to get in Crunchie's way here, but try this:[/B] 1. Download this file : [url]http://download.bleepingcomputer.com/sUBs/combofix.exe[/url] [url]http://www.techsupportforum.com/sectools/combofix.exe[/url] 2. DoubleClick [B]combofix.exe [/B]& follow the prompts. 3. When finished, it shall produce a log for you. Please submit that for us. [I]Note: [/I] Do not mouseclick combofix's window while …

Member Avatar for crunchie
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Member Avatar for zeon

[QUOTE=zeon;312122]Can anyone tell me if this IS actually causing the problem and if so what else cn i do besides changing the DNS back to automatic?[/QUOTE] I did not read that quote, but I can tell you that you have what is referred to as a Wareout infection. Give me …

Member Avatar for PhilliePhan
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Member Avatar for natkia

[QUOTE=natkia;312591]Whilst I am not the most knowledgable in computers, I have discovered that my browser has been hijacked. If someone could please look at the copy of my log below and let me know what I need to get rid of it would be very much appreciated. If there is …

Member Avatar for PhilliePhan
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Member Avatar for carriemendez

[QUOTE=carriemendez;307494]sites take 4ever to open and my computer takes just as long. Many thanks! Logfile of HijackThis v1.98.2[/QUOTE] Hi Carrie, It looks like you have a few malware issues. --- Your HJT is an old version and outdated. Let's kill a few birds with one stone and do this: Please …

Member Avatar for PhilliePhan
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Member Avatar for RBay142

[QUOTE=RBay142;310385] i downloaded hj, and here is my log, i also have just downloaded avg anti spyware.[/QUOTE] I see a few problems in your HJT Log. But first, it looks like you installed AVG [B]Anti Virus[/B] instead of[B] Anti-Spyware[/B] - that is not good, because it will interfere with your …

Member Avatar for PhilliePhan
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Member Avatar for yellowaxe5

[QUOTE=yellowaxe5;310004]sorry about the crappy log but i don't know how to put it in without it messing up and the attachment button isnt worrking im guessing its because of my lame screwed up computer thanks for any help[/QUOTE] [B] Just make sure "word wrap" is turned OFF when you save …

Member Avatar for PhilliePhan
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Member Avatar for therealdetroit

Hi Greg, This sounds like the work of a particular trojan to me. Please look at [URL="http://forum.networktechs.com/showthread.php?t=49"] [COLOR="RoyalBlue"][B]these steps I have written [/B][/COLOR] [/URL] and obtain the three logs as directed and post them here. 1- Kaspersky 2- AVG Anti-Spy 3- Fresh HJT Log They should give us the necessary …

Member Avatar for PhilliePhan
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Member Avatar for jack_claud

[QUOTE=jack_claud;309602]I think i am hit by a virus/spyware. I got a windows security alert balloon. when i restarted my computer, it disappeared but my desktop background is stuck with a blue color and when i try to change it, the option seems to be locked or diabled. I tried to …

Member Avatar for PhilliePhan
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Member Avatar for hazdude

Actually, this is a Smitfraud infection. There are a couple dedicated removal tools for this. -- A note on HJT and Online Analyzers. Both miss a lot. An online analyzer is only as good as it's DB and there are a ton of baddies that do not show in a …

Member Avatar for hazdude
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Member Avatar for pookie24680

[QUOTE=pip22;308138] 2. Now update your AV program and do another full and thorough scan.[/QUOTE] Flushing System Restore might be a bit hasty since AVG Anti-spyware did not show and infected restore points - If the scan is done properly, it should show them. Also, it's pretty difficult to update an …

Member Avatar for pookie24680
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Member Avatar for freakNpink

[quote=freakNpink;306906]My computers been acting "weird" for awhile. I ran a few programs and here are my results... Considering I don't know much about this I am kindly asking for help.:cheesy:[/quote] --- What is the "weird" behavior? --- What makes you think there is a rootkit on your machine? --- Note …

Member Avatar for PhilliePhan
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Member Avatar for DonCheTito

[QUOTE=DonCheTito;306481]Yup...I found all 3 of those files. Also, I realized I never removed the creative file from hijack this. What's the next step with those 3 files you were talking about and should I run HT and remove the creative file?[/QUOTE] Just to butt in and back out quickly ;) …

Member Avatar for gerbil
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Member Avatar for cbbcisace

[QUOTE=cbbcisace;306849]his is my log is there anything wrong with my computer?[/QUOTE] Oh yeah . . . . A boatload of malware in that log including some nasty backdoors and a DNS hijacker. [COLOR="Navy"] -- [B]In cases like this, it might be easier/better to reformat.[/B] Also, you should [I]assume[/I] that any …

Member Avatar for PhilliePhan
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Member Avatar for eander23

Hi Eander, If nobody else answers, I suggest you follow [URL="http://forum.networktechs.com/showthread.php?t=49"][COLOR="Blue"]my steps outlined here[/COLOR][/URL] and [I]attach[/I] the requested scanlogs to this thread. -- Kaspersky Log -- AVG Anti-spy Log -- HijackThis Log If none of the other volunteers here is able to help, I will try to check back. Have …

Member Avatar for PhilliePhan
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Member Avatar for tori

Some additional info for you. The link below can explain it better than I ever could. ;) See post #8 for the FFF entries.... [URL="http://forums.techguy.org/windows-95-98-me/128272-can-i-delete-internet-logs.html?"][B][COLOR="Blue"]Click the LINKY[/COLOR][/B][/URL] PP :)

Member Avatar for gerbil
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Member Avatar for gjeha

Hi gjeha, You have what look to be a couple of the nastier baddies that are making the rounds. We'll try to get the bulk of them in one pass (though one baddie replaces legit files with malware and we'll have to reconstitute to good files to their proper locations …

Member Avatar for PhilliePhan
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Member Avatar for Tommi909

[QUOTE=Tommi909;303465]rogram AVG Anti-Spyware - Správa o vyhľadávaní --------------------------------------------------------- C:\syst.exe -> Downloader.Small.dam : Vyčistené so zálohou (karanténa). [/QUOTE] Hi Tommi, It looks like AVG quarantined [B]syst.exe[/B]. As for your other problem, you might try the advice in this link: [B][url]http://forum.hijackthis.de/showthread.php?p=98121[/url][/B] Best Luck :) PP [COLOR="Red"]**[/COLOR] You might want to consider installing …

Member Avatar for PhilliePhan
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Member Avatar for pkk76

[QUOTE=pkk76;301150]Quite some time ago, I had the 'Symantec Email Proxy' problem where 'Scanning Message One of One' kept on popping up, and it kept on sending random e-mails to unknown IPs and what not.[/QUOTE] Hi Kevin, I am not sure about the Symantec problem, but you do have a couple …

Member Avatar for pkk76
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Member Avatar for stephaniey

[QUOTE=stephaniey;299369]mcafree on my computer just detected i have a new win32 virus (is the new win32 virus and just win 32 virus different??) i spent the last three hours searching and struggling to get rid of this thing;[/QUOTE] Hi Stephanie, I do not believe this is a specific virus - …

Member Avatar for PhilliePhan
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Member Avatar for Lavatan

[QUOTE=Lavatan;300478]No help huh? No one at all?[/QUOTE] Sorry. These forums are based upon the good will and free time of volunteers. Usually there is plenty of good will to go around, but never enough free time! :) When I post at SpywareWarrior, for instance, there is often a wait of …

Member Avatar for PhilliePhan
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Member Avatar for piratesfromhell

[QUOTE=piratesfromhell;300208] I have also run Hi-Jack this, however I cannot find anything I need to get rid of. [/Quote] [B]What about these?[/B] O15 - Trusted Zone: [url]http://locator.cdn.imageservr.com[/url] O15 - Trusted Zone: [url]http://scanner.sysprotect.com[/url] O15 - Trusted Zone: [url]http://*.systemdoctor.com[/url] O15 - Trusted Zone: [url]http://download.cdn.winsoftware.com[/url] O15 - Trusted IP range: [url]http://195.95.*.*[/url] O15 - …

Member Avatar for PhilliePhan
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Member Avatar for Zusional

[QUOTE=JoDaCoda;300228]I know this post is a little old, but I thought I might add a possible solution. I am having the same problem. . . . [/QUOTE] That could be, but my money is on the [B]Backdoor SDBot [/B]being the culprit in this case: [B]O4 - HKLM\..\RunServices: [Windoxs Update Center] …

Member Avatar for PhilliePhan
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Member Avatar for The Ozzman

[quote=The Ozzman;295666]At 1st there were also infected restore files but i was able to get rid of those by disbaling the system restore. According to AVG there are still two infected files in the virtual memory.[/quote] Hi Ozzman, This is typical of a Wareout infection. Please do the following: [B]FIRST: …

Member Avatar for PhilliePhan
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Member Avatar for normanallen

Hi Norman, Let's have a look, shall we? [B]FIRST:[/B] Download [B]HijackThis[/B] from [URL]http://downloads.malwareremoval.com/hijackthis_sfx.exe[/URL] Save the setup file on your desktop. Then, DoubleClick on it and by default it should install to [B]C:\Program Files\HijackThis[/B] Continue through the setup and allow it to create a desktop icon for you. Follow all the …

Member Avatar for PhilliePhan
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Member Avatar for jshtylr

Hi jshtylr, Your HJT Log looks OK as far as malware is concerned. Just some minor issues we can clean up, if you so desire. First, do this: Please relocate HijackThis to a safer location. Most Forum volunteers expect to find it at [B]C:\Program Files\HijackThis[/B] or [B] C:\HijackThis. [COLOR=DarkRed] If …

Member Avatar for PhilliePhan
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The End.