1,366 Posted Topics
 | So skip step five and go onto the rest. We honestly can't even begin to offer assistance until we see the logs from the other programs. Though it should have run, it is a Microsoft Tool and the download is from Microsoft and it definitely is not incompatible with Windows …  |
| | You are not running an anti-virus program or a firewall, these are absolute musts, especially in today's world. There are excellent Free ones available I would advise you choose one of these and install. Avira 2012 is the one I use and am quite pleased with it. It is available … |
| | You have made some major errors here. First thing is you are running more than one anti-virus program, or at least parts of three, Microsoft Security Essentials, AVG 2012, and Norton Internet Security. Parts of all three are running on the machine. The number one rule for computer security is … |
| | Use the tools noted here, follow instructions, and post back here with your logs and a clear description of what problems you are having. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | [QUOTE=daiharrison;1687632]Windows Vista. - yes I have tried booting in safe mode and so far so good. He is complaining of the fact that if he is running a couple of programmes then it has a tendancy to crash and restart automatically or go to blue creen. It takes 15 mins … |
| | In order for us to know and see what may be going on with the computer please follow all of the instructions given in our Read Me First Sticky [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] Post back here with Copy/pastes of all requested logs then we can tell you what you need to do next. |
| | HiJackThis is rarely used today. Please follow all of the instructions given on our Read Me First sticky and post back with Copy/Pastes of ALL requested logs and we will be happy to assist you. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | You have posted this problem at multiple forums. You should choose one and stay, doing steps from multiple places is never a good idea. If you wish assistance here then complete the steps given in the link caperjack gave you and post back with all of the requested logs. If … |
| | Follow all the instructions given in our Read Me First sticky and post back with Copy/Pastes of all requested logs. Until you post those logs no advice can be offered. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | Re: CPU bogged down. The only way we can offer assistance is for you to follow all the steps given in our Read Me First sticky and post back with copy/pastes of all the requested logs. Then assistance can be offered right now you have given no information that can help us make any … |
| | Please follow all the steps given in our Read Me First sticky and post back here with all of the requested logs. Please Copy/Paste ALL of the logs Do Not Attach them as we will not open attached logs. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
 | I agree with caperjack. MSE rarely ranks "up there". Avast is excellent. Avira Free is quite good, [B]however,[/B] due to Avira's recent partnering with Ask.com to add the Avira SearchFree tool bar and Trialpay to help cover the cost of providing the WebGuard extra, which is included in their paid … |
| | Re: Virus Issue Honestly, I have no idea what it is that you are asking. Your attachment shows only a tiny icon that says PetrolPump which means nothing to me. If you believe your computer is infected then you need to follow all the steps given in our Read Me First sticky and … |
| | We can't offer assistance until we see ALL the logs. You shouldn't have run Combofix without first being PERSONALLY told to do so. It is not for use with all infections, only specific infections. We can't advise about what a log might have said without first seeing that log. You … |
| | Attached files are not opened here. All items must be copy/pasted. In order to receive assistance you need to do the steps given in our Read Me First sticky and then post back with All requested logs. Please, copy/paste all logs, I say again, attached logs will not be read … |
| | First thing I see is that all of Norton program is out of date. It shows in the log as Norton Internet Security *Enabled/[B]Outdated[/B]* |
 | You are attempting some dangerous things really,especially running Combofix without direction or not posting the logs, especially the MBA-M log. You need to do the steps from our Read Me Sticky and post back here with all of the logs. The logs must be copy/pasted. Once we can see exactly … |
| | [I][B]I recently uncovered three files on my C:\ drive that won't even let me access or delete them[/B][/I] What are the three files and why do you want to delete them? Please do the following: Turn OFF Windows Defender, it is out of date and really is not top of … |
| | First you must do the following: Disable Spybot's TeaTimer it does interfere with fixes done by other programs. Leave it turned off please. * Run Spybot-S&D in Advanced Mode * If it is not already set to do this, go to the Mode menu select Advanced Mode * On the … |
| | The only way we can offer assistance is for you to begin with steps in our Read Me First sticky. Post back here with Copy/Pastes of all logs from the scans and then we can better advise you on what steps to do next. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | We need to see the log produced by MBA-M that actually removed the Trojan. We can recommend nothing until we know which one we are dealing with. You also need to copy/past that Attach.txt log here, we do not open attached files, our sticky is quite specific with that instruction. |
 | Open Avira -> Configuration -> Guard -> Scan -> Action on detection and disable "Block autostart function |
 | You need to follow all steps given in our Read Me First sticky and post back with all the requested logs. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | You need to follow all of the steps given in our Read Me First Sticky and post back with Copy/Pastes of all requested logs. Until you complete those steps and we can see logs we have no way of offering assistance. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | Windows Defender is really not that good of a program. I would keep it disabled entirely. It does interfere with other programs, much better programs. |
| | There is no way you can reformat the computer without losing files. A reformat erases the drive and then installs the operating system again. Can you boot to safe mode with networking and try to run steps in the Read Me first sticky? [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url]  |
 | It is very likely you have additonal infections on the computer, or your MSE has been damaged by the removed infections. I would strongly advise that you follow all the steps given in our Read Me first sticky and then copy/paste all requested logs from that link back here. We … |
| | Please complete all steps found on our Read Me First sticky and Copy/Paste back here with all requested logs. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | [QUOTE=die die;1637953]hi i am having the same problem an i am looking for i way to fix i have wipe an re install windows 7 on my system an i still cant get to facebook page all other sites are working fine except that one can anyone help with this[/QUOTE] … |
 | Re: Website Hang For one thing, if you are running both Avira and Microsoft Security Essentials this means you have TWO anti-virus programs on your computer and that is a big "no-no". Absolute rule is ONE anti-virus program on the computer. Otherwise we can't really tell you much until you complete the steps … |
 | [QUOTE=BlackHawck;1633265]If you have installed an antivirus and you are not sure if it is protecting your pc fully or not? just try this popular test.... open notepad just type in "[B]X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*[/B]" (without quotes "") save this with ".con" extension like: "eicar.con" scan this file with your antivirus if your antivirus … |
| | You still have McAfee on your system. It shows as running in your DDS log. It needed to be completely uninstalled before installing BitDefender. However I believe you problem is an infection called AVG Antivirus 2011. It shows in multiple places in your logs. Follow these instructions from bleepingcomputer and … |
| | HiJackThis is rarely used today. Please complete the steps given in our Read Me First sticky and copy/paste all requested logs back here and we will see what may be causing the problem. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | HiJackthis really isn't as thorough as it once was. Please follow the steps given in our Read Me sticky and copy/paste all logs back here and we will be happy to take a look. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] Judy |
 | Re: Norton Antivirus We don't have enough information to make a determination. Follow the instructions on our Read Me sticky and post back with all the requested logs. [url]http://www.daniweb.com/forums/thread134865.html[/url] |
| | I honestly don't see anything. It may very well be that you had "just enough" of McAfee remaining that kept you protected. Also looking at the logs, it appears to me that you are a pretty safe computer user. You don't appear to have any of the very risky P2P … |
| | You need to follow the steps on our Read Me sticky and post back here with all the logs [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] We ask that you please just copy/paste them and NOT quote them because the quoted logs because they are extremely difficult to see. I do see though that you have …  |
| | Re: System error HiJackThis is no longer used, and yours was out of date anyway, as is your operating system. We don't know what problems you are having because System Error title really tells us nothing. We need some more information, exactly what are the problems you are experienceing? Give as full info … |
| | An explanation on safe scan vs normal scan with MBA-M; MBA-M is not like other scanners, it was created to be run in normal mode if at all possible. The only time a scan in Safe Mode is recommended is if it cannot scan at all in normal mode. It … |
| | [QUOTE=Browne77;1607788]Have you tried Combofix to get rid of the nasty beast? Much recommended.[/QUOTE] [B]VERY BAD Advice.[/B] Combofix is a removal tool for VERY SPECIFIC infections and should NOT be used EVER unless directed to do so by a helper in a Malware Removal forum and this is [B]NOT[/B] a malware … |
| | Since the problem only happens with IE9 then yes, it may very well only be a problem with that browser. But to be sure please do the following and post back with the requested logs copy/pasted [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url] |
| | [B][I][COLOR="Red"]I have done the other things required, there were no problems.[/COLOR][/I][/B] The instructions clearly say post the logs. We do need to see all of those . You actually first posted this problem with these same infection files showing in April 2010. You didn't complete any requested clean up steps … |
| | Boot to Safe Mode with Networking. Internet Explorer go up to Tools, Internet Options. Connections Tab. Click the LAN Button. When LAN Settings opens if there is a checkmark in use Proxy Server, REMOVE that check mark and click OK. Then OK your way out of Internet Options. Then do … |
| | Could very well be an infection. I suggest you follow the steps given in our Read Me First sticky and post back here with the requested logs. [url]http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865[/url]  |
 | [B]I need to know if SPYWARE DOCTOR (Spyware-Experts.com) and/or STOPzilla(iS3)are legit software to use to obliterate Personal Shield Pro, completely or as much as possible. [/B] [B]No[/B] they are not. If they were they would be in PhilliePhan's sticky. Please use those programs listed in his sticky and post the … |
| | Re: Computer Freezes At least give us a DDS Scan log so we can see what may be going on, right now this is like shooting in the dark. We have no idea what may be running that could be causing this. If it runs fine in safe mode then this leads me … |
| | [QUOTE=sgt_toasty;1610334]Keep in mind that clearing viruses/spyware off your computer will not help with freeing your email. I would recommend reformatting your hard drive if possible, and if not ensuring your computer is free of viruses, spyware, and malware. After you can assure that (or access a seperate computer), change the … |
| | The HJT version you used is years out of date uninstall it. HJT isn't used with Vista and Windows 7 especially as it does not read the operating systems correctly. However, DDS Scanner is now the preferred scanner for XP forward. We ask that you follow the steps and used … |
| | [QUOTE=hughesj;1607918]I would advise the replacement of iexplorer with firefox[/QUOTE] You should really read everything in the thread. The poster has stated that he does NOT use IE, he uses Firefox. You cannot "replace" IE it is part of the operating system, you don't have to use it but it cannot … |
| | You need to go to our [B][URL="http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865"]Read Me Before Posting[/URL][/B] sticky and follow all of the instructions and run all the scans requested there. Once you have completed all the requested scans then post back here with copy/pastes of all the logs produced. Then we can better help determine what … |
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