1,366 Posted Topics

Member Avatar for ces2
Member Avatar for bojadada

Hello bojadada, We need a whole lot more information than you are giving us. [QUOTE]You say it seems that it's gone[/QUOTE] What exactly is gone? What clean up steps did you run to clean it out? We need to see logs from all those programs. We need the exact name …

Member Avatar for jholland1964
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Member Avatar for SerbOz

Hello SerbOz and welcome to daniweb. Your HJT log show a huge number of programs running in the background during the time of this scan which could certainly be part of the problem of the slowness of the computer. It also shows 4 entries named Adobelm_Cleanup.0001 which are also known …

Member Avatar for jholland1964
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Member Avatar for Supafly

Hello Supafly and welcome to daniweb. There are multiple infections showing in your HJT log. DSS is no longer available, if you have it on your machine please delete it. Several things you must do BEFORE proceeding. 1. Disable Spybot TeaTimer as it can interfere with fixes attempted. To do …

Member Avatar for jholland1964
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Member Avatar for 2low2rl

Hi 2low2rl welcome to daniweb. Sorry a reply was so long in coming. [B]NEVER[/B] run combofix [B]unless directed to do so[/B] by a forum helper. This is a specialized tool never to be used for regular clean up. it is recommended usually AFTER other steps are not successful. Running it …

Member Avatar for jholland1964
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Member Avatar for loftismissy

Hi loftismissy and welcome to daniweb. Please do the following; Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop. DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, …

Member Avatar for jholland1964
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Member Avatar for Danielle

Hi Danielle and welcome to daniweb. Sorry it has taken so long for you to receive a reply. Adding up the total of the files in your Documents and Settings is a grand total of 38.16MB or 0.03GB...nothing, really a mere crumb. That is not where you are going to …

Member Avatar for jholland1964
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Member Avatar for skiesaregrey

Hi skiesaregrey, welcome to daniweb. For now don't worry about the Spybot program. Obviously MBA-M has found some infections but you need to run it again in order for them to be cleaned out. Run it again and this time First of course check to see if there are any …

Member Avatar for BakaToTheFuture
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Member Avatar for Dro3

It really looks pretty good. I would turn off that TeaTimer portion of Spybot S & D by going to the program, click Mode, choose Advanced. Then Tools, and when the Tool bar shows in the left click Resident. Take the check mark out of TeaTimer. Close the program, reboot. …

Member Avatar for DaniWeb4Jim
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Member Avatar for sureshav

Hello Suresh, sorry it has taken so long to reply. Could you please download [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] please then double click and run a full system scan. Save the log and post back here with it and somebody will take a look and determine the next steps to take.

Member Avatar for jholland1964
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Member Avatar for steven woodman

[QUOTE=steven woodman;701941]I use bitdefender internet security for the most part. Is this effective, do i need spyblaster or some other type of anti-spyware programjust to make sure? what is the best all-in-one security package. Thanks much, SW[/QUOTE] I would always recommend anti-spyware/anti-malware programs. A virus program doesn't generally provide protection …

Member Avatar for jholland1964
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Member Avatar for mwc547

Did you do a full reformat? Sounds like you didn't. Or else you maybe are just seeing the Recovery Partition and not the full drive.

Member Avatar for Stefano Mtangoo
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Member Avatar for altezza

Hi altezza and welcome to daniweb, Please do the following steps. Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If …

Member Avatar for DaniWeb4Jim
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Member Avatar for mrZ

Hello mrZ and welcome to daniweb. Well, you said you were [QUOTE]installing software downloaded from lphant. [/QUOTE] This demonstrates the danger of file sharing for sure. You said you ran some antivirus programs, what were they? I see at least ONE possible infection in your log, which is this entry; …

Member Avatar for mrZ
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Member Avatar for michrandom

Hi michrandom and welcome to daniweb. Sorry it has taken so long to respond. Hopefully we can figure out what is going on here. We [B]do[/B] need to see that HJT log. Copy/paste is just fine. I am curious, ESET Scanner shows nothing. MBA-M shows only one file found and …

Member Avatar for jholland1964
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Member Avatar for prince-dari

Hi Prince-dari, welcome to daniweb. Your log shows you are using msconfig to turn off start ups, can you go back in and re-enable all those and restart please? Then run a new HJT scan and post that log. We need to see what you have disabled, could possibly be …

Member Avatar for jholland1964
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Member Avatar for USMCyatyas

Hello USMCyatyas and welcome to daniweb. You said you were able to download some of the requested programs in the sticky. You might try booting to [B]Safe Mode with Networking[/B] hopefully this will get you online and able to avoid the infection files which are stopping your updates and see …

Member Avatar for jholland1964
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Member Avatar for kishoregk8

[B]kasmot[/B], this[B] thread is 40 days old[/B], the original poster never returned. You need to begin your[B] OWN[/B] thread stating your problems and somebody will help you.

Member Avatar for jholland1964
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Member Avatar for c-tech

This is not where this question should be asked, you won't get any answers here, this is a Poll thread. Please create your OWN thread stating your problems, AFTER following the steps given [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] especially steps #8 and #9 followed by a scan with HiJackThis that can be found [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HERE[/URL][/B] …

Member Avatar for jholland1964
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Member Avatar for Ericb22

Crunchie is exactly right, we need to SEE those logs so we don't have to download them to our pc's. We also need to see a full system scan log from HiJackThis. Judy

Member Avatar for jholland1964
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Member Avatar for lovetolive33

Hi lovetolive, I'm taking a look at your HJT log BUT...you say [QUOTE]..I still can not log onto any websites to the PC that is connected to the router ONLY..I keep getting a message :This page can not be displayed"[/QUOTE] Is there a way for you to connect this computer …

Member Avatar for jholland1964
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Member Avatar for Angeliki

Re-run ESET scanner and let it fix everything found. [QUOTE]The antivirus has updated correctly, automatically straight after reboot but tried to do it manually and it won’t update again.[/QUOTE] Maybe there are no new updates available. You said you ran MBA-M, may we see that log please. Open the program, …

Member Avatar for jholland1964
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Member Avatar for sorbs

Hi and welcome to daniweb, You said that you have [QUOTE]been reading the threads about this malware and followed the instructions in removing it, unfortunately, i still have the same problems[/QUOTE] Which malware is that? Many types of malware exhibit the same symptoms but their manner of removal may be …

Member Avatar for jholland1964
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Member Avatar for littlemadtom

LemurFox, you need to begin your own thread. Can get very confusing with two people posting their problems in one thread. Judy

Member Avatar for jholland1964
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Member Avatar for Jonnie_Cellmate

What you are noting can be indicative of a LOP infection. Notice some files are in Spanish, others are not. Any reason? Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. * Be sure a checkmark is placed next to Update …

Member Avatar for jholland1964
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Member Avatar for TranquilEd

Hi and welcome to daniweb, Before you do anything else, I see in your log that you are running TWO anti-virus programs, Norton and AVG 8. The rule is ONE on a machine, more than one can actually lessen your protection, interfere with fix attempts and definitely slow down your …

Member Avatar for jholland1964
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Member Avatar for SeeJay023

Hi SeeJay, welcome to daniweb, Download and run [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] Do a Full System Scan and save the log and post it back here. AFTER posting that log here.... Then do this; Please [B][URL="http://www.atribune.org/ccount/click.php?id=1"]Download ATF-Cleaner.exe by Atribune[/URL][/B] Save it to the desktop for easy access. -- Click on [B]ATF-Cleaner[/B] to run …

Member Avatar for jholland1964
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Member Avatar for T_H8

Do you have your original install disks which came with the computer you can try a Repair of the operating system. What is the make and model of the computer?

Member Avatar for jholland1964
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Member Avatar for netboy

Hi netboy, welcome to daniweb. Please do the following; Please download[B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. [B] * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an …

Member Avatar for jholland1964
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Member Avatar for bmadams

You HiJackThis log is incomplete. We have to see the [B]ENTIRE[/B] log from top to bottom. This is only showing Running Processes. I know you said you have run this before but I would like to see a NEW scan run and then the entire log. UPDATE [B]Malwarebytes' Anti-Malware (MBA-M) …

Member Avatar for jholland1964
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Member Avatar for Sakyro

Hi, welcome to daniweb. Couple things you need to do here to begin, go[B][URL="http://www.daniweb.com/forums/thread134865.html"] HERE[/URL][/B] Follow the instructions there, especially ATF-Cleaner, the Malwarebytes' program (be sure to have it FIX what it finds) and save the log, the ESET Online scanner and save the log. After doing those steps then …

Member Avatar for jholland1964
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Member Avatar for fiyasuppliya

Hi and welcome to daniweb; We need to see the ENTIRE HiJackThis log from the very top to bottom. You are missing the top portion of the log that looks like this; [QUOTE]Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:18:28 PM, on 9/9/2008 Platform: Windows XP SP2 (WinNT …

Member Avatar for fiyasuppliya
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Member Avatar for asusrocks

Hello asusrocks welcome to daniweb, Try this first; Run HJT again and put checkmarks next to the following; O4 - HKLM\..\Run: [\YUR6.exe] C:\Windows\system32\YUR6.exe O4 - HKLM\..\Run: [\YUR7.exe] C:\Windows\system32\YUR7.exe O4 - HKLM\..\Run: [\YUR8.exe] C:\Windows\system32\YUR8.exe O4 - HKLM\..\Run: [\YUR9.exe] C:\Windows\system32\YUR9.exe O4 - HKLM\..\Run: [ANTIVIRUS] C:\Program Files\MSA\MSA.exe O4 - HKLM\..\Run: [\YUR1.exe] C:\Windows\system32\YUR1.exe O4 …

Member Avatar for jholland1964
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Member Avatar for Jonnu

Hi welcome to daniweb, Please begin by running the programs noted [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] with the exception of the Deckards System Scanner which is not available now. Be sure to have programs FIX if the instructions on the sticky say to do so...especially Malwarebytes' program. When you have completed those steps then …

Member Avatar for Jonnu
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Member Avatar for reggman99

Hi reggman99, Welcome Home! and welcome to daniweb, First of all, you appear to running TWO antivirus programs or at least portions of two; Both McAfee and Norton. An absolute NO-NO. The rule is ONE antivirus program on a computer. You must first UNINSTALL one of these. Your choice. If …

Member Avatar for jholland1964
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Member Avatar for caperjack

It sure would be easier to decipher if we could also see those other logs to find out what was all ready removed because from the looks of this NOTHING was removed! Judy

Member Avatar for caperjack
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Member Avatar for ezkonekgal

You have two threads going on this problem, you should keep it all in one to avoid confusion. That said, you might try this recommendation found[B] [URL="http://www.bleepingcomputer.com/forums/topic111654.html"]HERE[/URL][/B] [QUOTE]Download[B][URL="http://www.techsupportforum.com/sectools/sUBs/Flash_Disinfector.exe"] Flash_Disinfector.exe[/URL][/B] by sUBs and save it to your desktop. * Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear. …

Member Avatar for jholland1964
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Member Avatar for evilllllll

Hi, welcome to daniweb. Use the removal programs noted [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] If the instructions say to have the program clean or Remove Selected then please do so. Ignore the instructions for DSS Scanner and download instead [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] and run a full system scan and save the log. Post back here with …

Member Avatar for jholland1964
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Member Avatar for dopii

Where did you get the Deckard's Scanner? Deckard's System Scanner interacts with a specific rootkit (tdssserv) in a way that may make your system unusable (altering the svchost netsvcs registry entry). Our links still say this;[QUOTE]This download link has been removed until a fix is released by Deckard. For your …

Member Avatar for jholland1964
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Member Avatar for miniwheat

Hi welcome to daniweb, So let me get this straight. You do a search on google, or whatever, for say grape jelly. Google page comes up with a million choices. You click on one of them on the list. When you do a whole new window opens with the link …

Member Avatar for jholland1964
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Member Avatar for BTerrence

Hello BTerrence, welcome to daniweb. You have a HUGE number of programs running in the background which could really pose a problem. Give us some info on the computer itself...Hard drive size, how much space is remaining, how much RAM is installed Judy

Member Avatar for jholland1964
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Member Avatar for harlan07

Turn off that Norton program. You should only have one running on the system at a time. You need to download Malwarebytes program and follow the directions given in the [B][URL="http://www.daniweb.com/forums/thread134865.html"]sticky[/URL][/B] in order to install, update and run it. Then reboot the computer. Then download [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] and run a full …

Member Avatar for jholland1964
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Member Avatar for Angel in chains

Hi, welcome to daniweb. Use the removal programs noted [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] If the instructions say to have the program clean or Remove Selected then please do so. Ignore the instructions for DSS Scanner and download instead [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] and run a full system scan and save the log. Post back here with …

Member Avatar for jholland1964
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Member Avatar for jerseychik26
Member Avatar for conormacklin

Hi conormacklin and welcome to daniweb. From the way things sound you posted in exactly the right place. You need to follow some steps and run some programs to help us see exactly what is going on with the computer. Go [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] Download and run the ATF-Cleaner to clean up …

Member Avatar for jholland1964
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Member Avatar for greengel
Member Avatar for jholland1964
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Member Avatar for meishjennie

Hi meishjennie, Welcome to daniweb! Go [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] Download and run Malwarebytes' Anti-Malware from there and follow the instructions given there. Be sure to have it fix items found. Also run ESET Online scanner, you will find the link on the sticky I gave you. You have to use Internet Explorer …

Member Avatar for jholland1964
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Member Avatar for Devilot

For one thing, get an up to date antivirus program. You are running AVG6, current version is AVG 8. If you have an up to date program it probably would have caught and removed it without difficulty. Yes you are showing at least one infection, could be more but we …

Member Avatar for jholland1964
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Member Avatar for missyblues

You have possibly a trojan on the system. Begin by following these programs linked[B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] Don't run the DSS scanner when the other steps have been completed but run [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] and post back here with all logs noted in the sticky and the HJT log.

Member Avatar for jholland1964
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Member Avatar for isabelle13

Hi Isabelle, welcome to daniweb. Let's begin with that laptop first ok, see if we can get it cleaned up and THEN go onto the desktop. It would be too confusing for both of us to try to work on both at the same time. First of all, you have …

Member Avatar for jholland1964
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The End.