1,366 Posted Topics

Member Avatar for marjan_m

Looking at your attachment it seems to me that svchost.exe is NOT consuming that much CPU's...You are showing 5 instances of svchost.exe, exactly what I am showing on my computer right now, and the total CPU amount for all 5 is [B]18,060.[/B]. Not much really. Your big users are the …

Member Avatar for jholland1964
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Member Avatar for Tumbleweedracef

The two you noted are excellent and an absolute MUST ADD is [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware[/URL][/B] To quote from their website; [QUOTE]Malwarebytes' Anti-Malware can detect and remove malware that even the most well known anti-virus and anti-malware applications fail to detect. [/QUOTE] This is absolutely true. It is a top of …

Member Avatar for jholland1964
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Member Avatar for Ryan123

Madhusoftech, [B]This thread is 2 years old.[/B] The original poster never returned. You need to begin your [B]OWN NEW[/B] thread by clicking the[B] Start A New Thread[/B] on the left of the page. (See my attachment) above the listings of threads. Give it a Title which will indicate your problem. …

Member Avatar for jholland1964
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Member Avatar for LeoDragong

[QUOTE=jaimil27;730916] It is highly recommended that you boot up your PC in "Safe Mode" and perform "System Restore". [/QUOTE] [B]Please DON'T do a System Restore.[/B] This could restore any nasty that you have all ready removed.[B] Leave the System Restore alone for now.[/B] We will take care of cleaning that …

Member Avatar for nsindian
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Member Avatar for Riff227

[B]First, [/B]a very likely reason your computer may be slow is that you are running multiple anti-virus programs on it at the same time. Your HJT logs show the following or parts of the following anti-virus programs running at the same time; AntiVir PersonalEdition Classic AVG8 McAfee Symantec Choose [B]ONE[/B] …

Member Avatar for jholland1964
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Member Avatar for singhneeraj421

You shouldn't be "playing" in the registry if you are not certain what you are doing. If you just installed this then why do you want to remove it? Go to Start, All Programs and see if there is a listing THERE for EScan. That is possibly where the uninstall …

Member Avatar for crunchie
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Member Avatar for dbontrager

Hi and welcome to daniweb. Your HJT log absolutely shows infections. You need to [B]TURN off [/B]the following programs while running all the programs you noted; Lavasoft Ad-Aware Service Windows Defender SpyNoMore Spyware Doctor SUPERAntiSpyware any or all of the above could interfere with proper scanning and removal of malware. …

Member Avatar for jholland1964
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Member Avatar for sirjakeyjake

Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M[/URL][/B]) to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest …

Member Avatar for jholland1964
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Member Avatar for guestywho

Stop the updates. Close the program. Re-open the program. Try again using a different source for updates. You can find that by clicking the arrow on that main update page and it will give you other sites for updates.

Member Avatar for tiger86
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Member Avatar for coopdawg

Follow the instructions given [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B] AFTER uninstalling one of those anti-virus programs. Ignore the instruction on the link concerning Deckard Scanner. It is not available. Do the MBA-M scan, the ATF cleaner and the ESET online scan. Allow these scans to FIX everything found. Then post back here with the …

Member Avatar for jholland1964
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Member Avatar for deepesh911

Hi deepesh911 welcome to daniweb. Sorry it took so long to get a reply, remember we are all volunteers here and there aren't many of us. We can only work on so much at any given time. The best place to begin is to try to run these programs; Please …

Member Avatar for crunchie
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Member Avatar for Dragewood

Hi Dragewood and welcome to daniweb. Sorry for the delay in a reply. Run the ESET scanner again and this time allow it to fix everything found. Then UPDATE Malwarebytes' Anti-Malware, the version you used for the scan was out of date. Todays version is version 1253. You should [B]ALWAYS …

Member Avatar for jholland1964
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Member Avatar for iggyvill

Hi, can I ask why you removed the Norton Anti-virus program? This means you are no longer protected and since you all ready have infections this can mean that more will enter the computer as you are noting in this statement; [QUOTE]while i am in safe mode with networking some …

Member Avatar for crunchie
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Member Avatar for pvamsi

You couldn't have deleted Internet Explorer it is a key part of the Windows Operating system. You may not have used it but it was there. Do the following; Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. [B] * DoubleClick mbam-setup.exe [/B]and follow the prompts to install MBA-M. *[B] Be …

Member Avatar for nsindian
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Member Avatar for 73firebird

Hi 73firebird, AHEM....I do not see an active antivirus program running on the machine, where is it? Also, your Java program is woefully way out of date. Current version is version 6 update 7. You need to first [B]UPDATE[/B] [B]MBA-M[/B] and then run the [B]MBA-M[/B] scan again and have it …

Member Avatar for jholland1964
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Member Avatar for mrhugo

This IS considered to be malware from the information I could find. I would recommend that you do the following; Please Download [B][URL="http://www.atribune.org/ccount/click.php?id=1"]ATF-Cleaner.exe by Atribune [/URL][/B](Windows XP, 2K, 2003 & Vista ONLY) • You can put ATF-Cleaner on your Desktop for easy access. RUN ATF-Cleaner.exe. -- Click on ATF-Cleaner to …

Member Avatar for jholland1964
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Member Avatar for suchaloser

Hello Nel and welcome to daniweb. [QUOTE]So first step is to download HJT ? Then post a log ?[/QUOTE] No, that is actually the last step after running some clean up programs. Update your antivirus program, run a Full System Scan with it and fix everything found. Then do this; …

Member Avatar for jholland1964
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Member Avatar for b1977

Hi b1977 welcome to daniweb. Sorry this response has been so long in coming. For now let's work from this older version of HJT. One thing you MUST turn off is the AdAware Service. It can interfere with fixes tried. It isn't needed really. Close ALL OTHER OPEN WINDOWS Run …

Member Avatar for jbennet
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Member Avatar for singhneeraj421

I would also like to mention here that you have said that you installed Trendmicro and then removed it...how did you remove it? Did you actually UNINSTALL it or just delete? Make sure it was uninstalled. One should never have more than one antivirus program running on the computer. Then …

Member Avatar for jholland1964
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Member Avatar for gr8yt74

Hi gr8yt74 and welcome to daniweb. Sorry for the delay, I have been away. I am somewhat confused here by your statement here; > I checked for virus numerous times & still was not able to fix this You do not show an installed antivirus program or a firewall so …

Member Avatar for jholland1964
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Member Avatar for Azzy77

Hi Azzy77 and welcome to daniweb. Let's begin with Malwarebytes' Anti-Malware. Please download[B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. [B]* DoubleClick mbam-setup.exe [/B]and follow the prompts to install MBA-M. *[B] Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.[/B] * If …

Member Avatar for caperjack
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Member Avatar for Brianjs

There is definitely signs of infection of, for the moment, unknown malware in your logs. You will need to do the following; Please download[B][URL="http://www.besttechie.net/tools/mbam-setup.exe"] Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * [B]DoubleClick mbam-setup.exe[/B] and follow the prompts to install MBA-M. * Be sure a checkmark is placed next to [B]Update …

Member Avatar for crunchie
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Member Avatar for computerguy31

Hi computerguy, do the following; Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick[B] mbam-setup.exe[/B] and follow the prompts to install [B]MBA-M.[/B] *[B] Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.[/B] * If an update is found, it will …

Member Avatar for crunchie
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Member Avatar for skkrman7482

Continue following the steps you are using. Post back here after completing those steps with the MBA-M log, be sure to FIX or REMOVE with it. Do the ESET Scanner. Then do the HiJackThis scan. Post all logs back here in this thread and we will take a look. Judy

Member Avatar for crunchie
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Member Avatar for svt40

Please download[B][URL="http://download.bleepingcomputer.com/sUBs/ComboFix.exe"] ComboFix by sUBs [/URL][/B] [B][COLOR="Green"] * You must download it to and run it from your Desktop[/COLOR][/B] * Physically disconnect from the internet. * Now [B]STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) [/B]as they could easily interfere with ComboFix. * Double click combofix.exe & follow the …

Member Avatar for caperjack
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Member Avatar for yurec123

Hi yurec123, Please do the following; Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick [B]mbam-setup.exe[/B] and follow the prompts to install [B]MBA-M.[/B] * Be sure a checkmark is placed next to[B] Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.[/B] * If an update is found, it …

Member Avatar for crunchie
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Member Avatar for YLC12

Hello YLC12 welcome to daniweb. You definitely have some serious malware issues showing in your log. Since you are unable to access Add/Remove or "C" drive (believe me it isn't gone, it just doesn't show right now thanks to these nasties) First of all please run the [B][URL="http://www.microsoft.com/security/malwareremove/default.mspx"]Microsoft® Windows® Malicious …

Member Avatar for YLC12
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Member Avatar for praveen_dusari

Hello and welcome to daniweb, Begin by doing these three steps; Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * [B]DoubleClick mbam-setup.exe[/B] and follow the prompts to install MBA-M. * [B]Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.[/B] * If …

Member Avatar for jholland1964
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Member Avatar for Ecila5200

Hi Ecila5200 and welcome to daniweb. We will need to see an actual HiJackThis scan log not just their uninstall list so please do a full system scan and post that log also. You said [QUOTE]They have 3 teenage children and I guess one of them visited a page that …

Member Avatar for jholland1964
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Member Avatar for averagejen

Hi and welcome to daniweb, I don't see the prjsrv" in your running processes during the scan, did you turn it off before the scan? Next time leave it there so we can see the location. I couldn't find any process by that name when searching. Now you said this; …

Member Avatar for jholland1964
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Member Avatar for pulley412

Hi pulley412, welcome to daniweb. Sorry a reply was so long in coming. Please do the following; Delete that old HiJackThis and download the [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]newest version[/URL][/B] Next do this; Please Download [B][URL="http://www.atribune.org/ccount/click.php?id=1"]ATF-Cleaner.exe by Atribune [/URL][/B] save it to the desktop. RUN ATF-Cleaner.exe. -- Click on ATF-Cleaner to run it -- …

Member Avatar for jholland1964
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Member Avatar for vegasgal

One reason for your memory problems is you have an excessive number of programs running at start up and therefore running all the time in the back ground. All of these programs are auto starting and therefore running in the background consuming a huge amount of system resources. NONE of …

Member Avatar for vegasgal
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Member Avatar for suspecto

[QUOTE=caperjack;710391] copy and paster the text from the log . ...04's listed are programs that run at start up ,given the amount of 04's you have in the log ,its no wounder you have a slow bootup problem[/QUOTE] I agree 100% on both of caperjack's comments. WAY too many unnecessary …

Member Avatar for jholland1964
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Member Avatar for halsey

Hi halsey and welcome to daniweb. We can't offer any solutions or new steps until we see some logs. Please post the MBA-M log and also a [B][URL="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download"]HiJackThis[/URL][/B] log and we then can offer suggestions. Judy

Member Avatar for jholland1964
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Member Avatar for Bob_180_Bob

There is absolutely NO way Microsoft is going to send out personal emails to each and every user of Microsoft Windows OS (n August 2006 the total global usage share of Microsoft's Windows was 96.97 percent.) who have their computer set to receive notifications of updates, and especially from a …

Member Avatar for jholland1964
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Member Avatar for scorch20

Hi scorch20 and welcome to daniweb. I note that you said [QUOTE]Running Malwarebytes as well[/QUOTE] Please follow the directions given below and please NOTE REMOVE SELECTED instructions Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. * Be sure a checkmark …

Member Avatar for jholland1964
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Member Avatar for jsong

Hi jsong and welcome to daniweb. Give me a few to look through your logs. DON'T worry right now about System Restore, that is NOT the way to remove an infection. What exactly happens when you try to boot to Safe Mode? Did you add that Trusted Site? [url]http://*.sbs.co.kr[/url] Judy

Member Avatar for jholland1964
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Member Avatar for FwjC

You are running BitTorrent DNA which is a file sharing program. [B]You must turn this off and all other P2P programs and NOT use them for the entire duration of this cleaning procedure. Otherwise no help will be offered.[/B] Download [B][URL="http://siri.urz.free.fr/Fix/SmitfraudFix.exe"]Smitfraudfix[/URL][/B] to the desktop. [B]* Reboot your computer in Safe …

Member Avatar for FwjC
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Member Avatar for virspy

Almost sounds as if the computer is dead. Are there any lights showing on the back of the computer? Do you hear any beeps when attempting to boot up? Are you absolutely certain the monitor is working? Can you get to the BIOS if you can do that you can …

Member Avatar for virspy
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Member Avatar for lt31

Hi lt31 and welcome to daniweb. As long as you have access to another computer, and of course you do, you can download the necessary tools to YOUR computer and then put them on a disk and take them to his. Now I have to ask, how do you know …

Member Avatar for jholland1964
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Member Avatar for Pray

Hi and welcome to daniweb, Where is your antivirus program and firewall? Before you can attempt any cleaning of the computer you will have to [B]turn off ALL p2p file sharing programs for the entire duration.[/B] This includes Ares, Ares Vista and Ares Ultra and any others you may have …

Member Avatar for jholland1964
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Member Avatar for MMC_Jewboy

We need a lot more information than you have given. Did you find and remove an infection from your computer? If so, HOW, what programs did you use? What exactly happened immediately BEFORE this problem developed? If you were using specific programs, what were they? If you were surfing the …

Member Avatar for jholland1964
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Member Avatar for furyboy38109

Hi furyboy38109 and welcome to daniweb. If that Virus Alert is still on the taskbar then this means that the infection is [B]NOT[/B] removed. How did you determine that the infection was Win.Worm.32 netnooster? It appears that you are probably infected with Antivirus 2009, which is NOT a legitimate antivirus …

Member Avatar for jholland1964
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Member Avatar for DaGibson

Hi DaGibson and welcome to daniweb. We need a bit more information than just Hijacked. What is happening exactly? What steps have you taken thus far? Have you followed all the steps given [B][URL="http://www.daniweb.com/forums/thread134865.html"]HERE[/URL][/B]? If not then please do so, with the exception of the DSS scanner as it is …

Member Avatar for jholland1964
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Member Avatar for DaniWeb4Jim

Hi DaniWeb4Jim, As you said in your thread you have covered the steps noted in Dr. Inferno's link. I would like to see a HJT log though if you don't mind. Try this portion of the instructions on the link the Dr gave and see if it works. Click Start, …

Member Avatar for DaniWeb4Jim
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Member Avatar for TonyG.

Hi Tony and welcome to daniweb. You are correct about that virus, there it is in plain site in your log. Can't understand why Malwarebytes Anti-Malware would take so long to run. Did you have all unnecessary programs stopped? You have a huge number running in the background in the …

Member Avatar for jholland1964
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Member Avatar for BigM1ke

Hi BigMike and welcome to daniweb. You need to first do the following; Please download [B][URL="http://www.besttechie.net/tools/mbam-setup.exe"]Malwarebytes' Anti-Malware (MBA-M)[/URL][/B] to your Desktop. * DoubleClick[B] mbam-setup.exe [/B]and follow the prompts to install MBA-M. * Be sure a checkmark is placed next to [B]Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.[/B] …

Member Avatar for BigM1ke
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Member Avatar for firebat757

[QUOTE=firebat757;704103]Ha! I used a firle recommended on another thread called malwarebytes anti-malware, and poof! everything that was messing up my computer is gone, and the internet is working faster. Thanks a lot guys. This was endlessly frustrating. When I'm not a hurricane evacuee, I'll definitely be donating to the site.[/QUOTE] …

Member Avatar for jholland1964
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Member Avatar for gauravsolified

Is this the same computer that you are talking about here in this other thread you have going? [url]http://www.daniweb.com/forums/thread145175.html[/url] If so, do you have two antivirus programs installed because on that one you said you used avast but this one you note panda, or was that an online scan? If …

Member Avatar for jholland1964
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Member Avatar for jazz83

Hi jazz83, welcome to daniweb. You will need to do the following: Please download [B][URL="http://www.atribune.org/ccount/click.php?id=1"]ATF Cleaner by Atribune. [/URL][/B] * Double-click ATF-Cleaner.exe to run the program. * Under Main choose: Select All * Click the Empty Selected button. Click Exit on the Main menu to close the program. If you …

Member Avatar for jholland1964
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The End.