Back again with yet another problem. Friend stated her computer was acting quircky and had some pop ups. I ran MBA-M and it did come up with some issues. After deleting those I have not come up with any issues. But I am posting the logs so it can be looked at to see if anything is left.
One question at the end of this. Friend is using verizonprotection suite. Is this any good??
GMER Log 1:
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-07-23 16:33:13
Windows 6.0.6002 Service Pack 2
Running: sqggnorn.exe; Driver: C:\Users\Jenn\AppData\Local\Temp\pxldypog.sys
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\fastfat \Fat SafeConnectFilter.sys
AttachedDevice \Driver\tdx \Device\Ip rp_skt32.sys (Radialpoint Filter/Radialpoint Inc.)
AttachedDevice \Driver\tdx \Device\Tcp rp_skt32.sys (Radialpoint Filter/Radialpoint Inc.)
AttachedDevice \Driver\tdx \Device\Udp rp_skt32.sys (Radialpoint Filter/Radialpoint Inc.)
AttachedDevice \Driver\tdx \Device\RawIp rp_skt32.sys (Radialpoint Filter/Radialpoint Inc.)
---- EOF - GMER 1.0.15 ----
GMER Log 2:
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-23 18:56:27
Windows 6.0.6002 Service Pack 2
Running: sqggnorn.exe; Driver: C:\Users\Jenn\AppData\Local\Temp\pxldypog.sys
---- System - GMER 1.0.15 ----
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS ZwTerminateProcess [0x807E3620]
---- Devices - GMER 1.0.15 ----
AttachedDevice \Driver\tdx \Device\Tcp rp_skt32.sys (Radialpoint Filter/Radialpoint Inc.)
AttachedDevice \Driver\tdx \Device\Udp rp_skt32.sys (Radialpoint Filter/Radialpoint Inc.)
AttachedDevice \Driver\tdx \Device\RawIp rp_skt32.sys (Radialpoint Filter/Radialpoint Inc.)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\fastfat \Fat SafeConnectFilter.sys
---- EOF - GMER 1.0.15 ----
DDS Log:
DDS (Ver_10-03-17.01) - NTFSx86
Run by Jenn at 19:53:26.35 on Fri 07/23/2010
Internet Explorer: 8.0.6001.18928
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3036.1611 [GMT -5:00]
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Verizon Internet Security Suite Anti-Spyware *enabled* (Updated) {307352C6-1CBD-11DB-8AF6-B622A1EF5492}
FW: Verizon Internet Security Suite Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaMonitor.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Verizon\Verizon Internet Security Suite\Kav\Bin\ScanningProcess.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Jenn\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uWindow Title = Internet Explorer provided by Dell
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5555
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\verizon\verizon internet security suite\pkR.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {C26CD490-5F01-41E3-B150-EB29F19DA056} - No File
BHO: {CC3C8D60-29D6-4880-B9D8-443C4CBA2BEC} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\jenn\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - hxxp://coolsavings.coupons.smartsource.com/download/cscmv5X.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Notify: igfxcui - igfxdev.dll
============= SERVICES / DRIVERS ===============
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-6-18 218592]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-3-30 213768]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2009-3-31 81920]
R2 PD91Agent;PD91Agent;c:\program files\raxco\perfectdisk2008\PD91Agent.exe [2008-9-22 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\verizon\verizon internet security suite\safeconnect\bin\SanaAgent.exe [2008-11-14 4937752]
R2 RtNdPt60;Realtek NDIS Protocol Driver;c:\windows\system32\drivers\RtNdPt60.sys [2009-3-30 27648]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-6-18 366840]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-3-31 112128]
R3 PD91Engine;PD91Engine;c:\program files\raxco\perfectdisk2008\PD91Engine.exe [2008-9-22 910600]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\verizon\verizon internet security suite\RpsSecurityAwareR.exe [2009-4-22 175184]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_vista\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_vista\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_vista\SafeConnectShim.sys [2008-11-14 29248]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-12-4 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\MfeAVFK.sys [2009-3-30 79880]
S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\MfeBOPK.sys [2009-3-30 35272]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\MfeRKDK.sys [2009-3-30 34216]
=============== Created Last 30 ================
2010-07-23 20:02:40 293376 ----a-w- c:\users\jenn\sqggnorn.exe
2010-07-23 20:02:22 525824 ----a-w- c:\users\jenn\dds.scr
2010-07-23 20:02:04 50688 ----a-w- c:\users\jenn\ATF-Cleaner.exe
2010-07-22 22:12:52 0 d-----w- c:\users\jenn\appdata\roaming\SUPERAntiSpyware.com
2010-07-22 22:12:52 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2010-07-22 22:12:47 0 d-----w- c:\program files\SUPERAntiSpyware
2010-07-22 17:03:46 0 d-----w- c:\users\jenn\appdata\roaming\Malwarebytes
2010-07-22 17:03:27 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-22 17:03:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-22 17:03:26 0 d-----w- c:\programdata\Malwarebytes
2010-07-22 17:03:26 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-22 17:00:02 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-07-22 17:00:02 49472 ----a-w- c:\windows\system32\netfxperf.dll
2010-07-22 17:00:02 297808 ----a-w- c:\windows\system32\mscoree.dll
2010-07-22 17:00:02 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2010-07-22 17:00:02 1130824 ----a-w- c:\windows\system32\dfshim.dll
2010-07-22 16:50:57 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-07-22 16:50:57 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
==================== Find3M ====================
2010-07-24 00:12:08 39425824 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-07-23 00:05:56 526736 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-06-18 23:37:16 1152444 ----a-w- c:\windows\is-MSINK.tmp
2010-06-18 01:15:56 51200 ----a-w- c:\windows\inf\infpub.dat
2010-06-18 01:15:56 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-06-18 01:15:56 143360 ----a-w- c:\windows\inf\infstor.dat
2010-05-26 17:06:41 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:47:41 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-05-21 19:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-18 21:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 21:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-04 05:59:21 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 05:55:42 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-05-04 05:55:42 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-05-04 04:31:05 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-05-01 14:13:48 2037248 ----a-w- c:\windows\system32\win32k.sys
2010-04-29 19:02:59 766656 ----a-w- c:\windows\fonts\arial.ttf
2010-04-29 19:02:59 73568 ----a-w- c:\windows\fonts\upcjl.ttf
2010-04-29 19:02:59 313024 ----a-w- c:\windows\fonts\constanz.ttf
2010-04-29 19:02:59 132832 ----a-w- c:\windows\fonts\comic.ttf
2010-04-29 19:02:59 127456 ----a-w- c:\windows\fonts\tradbdo.ttf
2010-04-29 19:02:59 109784 ----a-w- c:\windows\fonts\angsau.ttf
2010-04-29 19:02:59 105592 ----a-w- c:\windows\fonts\angsauz.ttf
2010-04-29 19:02:58 54260 ----a-w- c:\windows\fonts\upclb.ttf
2010-04-29 19:02:58 209844 ----a-w- c:\windows\fonts\corbeli.ttf
2010-04-29 19:02:58 152872 ----a-w- c:\windows\fonts\verdanab.ttf
2010-04-29 19:02:58 100420 ----a-w- c:\windows\fonts\consolab.ttf
2010-04-29 19:02:58 100100 ----a-w- c:\windows\fonts\cordiaui.ttf
2010-04-29 19:02:57 71068 ----a-w- c:\windows\fonts\upcil.ttf
2009-11-19 00:26:50 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:57:01 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-11-13 20:56:11 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-04-04 16:21:39 16384 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\feeds cache\index.dat
2009-04-04 16:21:40 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009040420090405\index.dat
2009-04-05 21:18:56 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009040520090406\index.dat
2009-04-08 16:14:45 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009040820090409\index.dat
2009-04-09 18:44:02 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009040920090410\index.dat
2009-04-10 21:10:17 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041020090411\index.dat
2009-04-11 18:35:39 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041120090412\index.dat
2009-04-12 21:55:19 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041220090413\index.dat
2009-04-14 01:19:39 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041320090414\index.dat
2009-04-14 23:00:55 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041420090415\index.dat
2009-04-15 21:44:09 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041520090416\index.dat
2009-04-18 22:18:27 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041820090419\index.dat
2009-04-20 00:10:34 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009041920090420\index.dat
2009-04-20 22:18:37 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009042020090421\index.dat
2009-04-28 23:26:12 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009042820090429\index.dat
2009-10-18 15:40:19 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-03-31 08:21:22 8192 --sha-w- c:\windows\users\default\NTUSER.DAT
============= FINISH: 19:53:51.74 ===============
Attach Log:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-03-17.01)
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume3
Install Date: 3/30/2009 7:40:21 PM
System Uptime: 7/23/2010 12:03:08 PM (7 hours ago)
Motherboard: Dell Inc. | | 0P301D
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz | Socket 775 | 2795/266mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 288 GiB total, 219.141 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.341 GiB free.
E: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP246: 5/29/2010 12:02:52 PM - Scheduled Checkpoint
RP247: 5/30/2010 11:17:23 AM - Scheduled Checkpoint
RP248: 5/31/2010 12:45:24 PM - Windows Update
RP249: 5/31/2010 12:49:14 PM - Installed Java(TM) 6 Update 20
RP250: 5/31/2010 12:50:05 PM - Installed MSN Toolbar Setup
RP251: 6/3/2010 6:20:12 PM - Windows Update
RP252: 6/3/2010 6:46:02 PM - Removed Singlesnet
RP253: 6/5/2010 8:36:54 AM - Windows Update
RP254: 6/5/2010 1:48:20 PM - Installed WeatherBug
RP255: 6/5/2010 2:55:02 PM - Removed WeatherBug
RP256: 6/5/2010 2:55:38 PM - Removed EZ Cards Creator
RP257: 6/5/2010 2:59:14 PM - Removed TidySongs
RP258: 6/7/2010 3:56:02 PM - Windows Update
RP259: 6/7/2010 3:58:08 PM - Windows Update
RP260: 6/9/2010 6:32:50 PM - Scheduled Checkpoint
RP261: 6/10/2010 6:16:15 PM - Scheduled Checkpoint
RP262: 6/12/2010 10:01:40 AM - Windows Update
RP263: 6/12/2010 11:59:04 AM - Installed 32 Bit HP CIO Components Installer
RP265: 6/12/2010 3:29:40 PM - Advanced Registry Optimizer - Before One Click
RP266: 6/13/2010 10:46:47 AM - Windows Update
RP267: 6/15/2010 8:00:46 AM - Windows Update
RP268: 6/16/2010 4:47:37 PM - Windows Update
RP269: 6/17/2010 6:58:53 PM - Windows Update
RP273: 6/18/2010 2:47:09 PM - Advanced Registry Optimizer - Before One Click
RP274: 6/18/2010 5:42:46 PM - Removed Microsoft Silverlight
RP275: 6/18/2010 5:44:41 PM - Removed Safari
RP277: 6/18/2010 8:31:31 PM - Advanced Registry Optimizer - Before Optimize
RP278: 6/21/2010 3:10:29 PM - Windows Update
RP280: 6/21/2010 4:08:13 PM - Windows Defender Checkpoint
RP281: 7/22/2010 11:49:07 AM - Windows Update
RP282: 7/22/2010 11:59:47 AM - Windows Update
==== Installed Programs ======================
32 Bit HP CIO Components Installer
5600
5600_Help
5600Trb
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Shockwave Player 11.5
Advanced Registry Optimizer
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
BufferChm
Business Tools Launcher
Copy
Coupon Printer for Windows
CouponBar
CustomerResearchQFolder
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Destinations
DeviceManagementQFolder
DocProc
DocProcQFolder
eSupportQFolder
Fax
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 8.0
HP Imaging Device Functions 8.0
HP OCR Software 8.0
HP Photosmart Essential
HP Photosmart, Officejet, PSC and Deskjet All-In-One Driver Software 8.0.B
HP Product Assistant
HP Solution Center 8.0
HP Update
HPProductAssistant
HPSSupply
Intel® Matrix Storage Manager
iTunes
Java(TM) 6 Update 20
Java(TM) 6 Update 7
Junk Mail filter update
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Search Enhancement Pack
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nanovor
OpenOffice.org 3.0
PerfectDisk 2008
Personal Entertainment Launcher
PowerDVD
Product Support Launcher
QuickTime
Realtek Ethernet Network Card Diagnostic tool for Windows Vista
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
RPS Burn
RPS CRT
RPS Diagnostic Utility
RPS Firewall
RPS Ksdk
RPS ParentalControl
RPS PerfectDiskStub
RPS PopupBlocker
RPS RpsCore
RPS SafeConnect
Scan
Security Update for CAPICOM (KB931906)
SolutionCenter
Sonic CinePlayer Decoder Pack
Spyware Doctor 7.0
Status
SUPERAntiSpyware
TidySongs
Toolbox
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Verizon Internet Security Suite
Verizon Servicepoint 1.5.24
VoiceOver Kit
WebReg
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
==== Event Viewer Messages From Past Week ========
7/23/2010 7:03:24 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: StarOpen
==== End Of File ===========================
MBA-M Logs
1st log that showed problems:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4338
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18928
7/22/2010 5:02:32 PM
mbam-log-2010-07-22 (17-02-32).txt
Scan type: Full scan (C:\|)
Objects scanned: 231016
Time elapsed: 38 minute(s), 11 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Users\Jenn\AppData\Local\Temp\low\COUPON~1.DLL (Trojan.BHO.H) -> Quarantined and deleted successfully.
2cnd log after completing the other scans:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4342
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18928
7/23/2010 7:44:01 PM
mbam-log-2010-07-23 (19-44-01).txt
Scan type: Full scan (C:\|D:\|)
Objects scanned: 238760
Time elapsed: 44 minute(s), 53 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Thanks!!!!