ok .....i have done some research on my comp...i had a question before and could not find an answer....
ok i had and still have a problem with my comp, it reads and plays dvds but not reading or playing cds...not even antivirus software, so i decided to do a comp diagnostic test..which did not help :'( was not able to read the cds either...so i went into the diagnostic tools help..and it says something about blu-ray drive test???????uggggghhhhh ok can someone tell me if thats why my comp wont read any cds cause i might need blu-ray discs ..or does that not make a difference? i have no clue im just frustrated...
please help before i throw my comp :@
greeneyyedgurl 0 Newbie Poster
Xlphos 16 Veteran Poster
What happens when you insert a CD?
Does it show up in explorer?
Have you tried differnet CDs?
You could also see if the problem is the same in safe mode.
A1 data nz 66 Junior Poster in Training
More info please! Have you been able to use cd on the drive in the past?
Is the device listed as a dvd cd-rom device in your device manager?
caperjack 875 I hate 20 Questions Team Colleague
...not even antivirus software,
when you go to Computer and right click on the cd drive icon and go Explore does it read the CD
greeneyyedgurl 0 Newbie Poster
when you go to Computer and right click on the cd drive icon and go Explore does it read the CD
i tried it with explore and it still does nothing
greeneyyedgurl 0 Newbie Poster
More info please! Have you been able to use cd on the drive in the past?
Is the device listed as a dvd cd-rom device in your device manager?
it is listed as dvd/cd-rom drives
then i drop down menu and it reads
tsstcorp cddvdw ts-h653n ata device
and i have never been able in the past to use any cd's or installm software...only dvd's will play
greeneyyedgurl 0 Newbie Poster
What happens when you insert a CD?
Does it show up in explorer?
Have you tried differnet CDs?You could also see if the problem is the same in safe mode.
i sent you a private message...
i have tried many cd's
how do i check it in safe mode?
Stefano Mtangoo 455 Senior Poster
Enter safe mode, just reboot PC and when it restarts just press F8 until choices are given:
1. Safe mode
2. safe mode with networking
3.........
Xlphos 16 Veteran Poster
Hi,
If trying safe mode results in the same then you could try a bootable CD. This should determine if it is a Operating System issue or Hardware issue.
If we can't solve your problem you may have to buy a new drive. hopefully that won't happen.
caperjack 875 I hate 20 Questions Team Colleague
greeneyyedgurl 0 Newbie Poster
What happens when you insert a CD?
Does it show up in explorer?
Have you tried differnet CDs?You could also see if the problem is the same in safe mode.
CD/DVD Reading and Writing Publisher details
here is what i found doing a microsoft diagnostics test i hope you can help
Issues found
Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653N ATA Device)Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653N ATA Device)
The drive is empty or the media format is not supported Not fixed
Insert readable media Succeeded
Issues checked
Class filter drivers are corruptClass filter drivers are corrupt
One or more class-specific filter drivers are missing/corrupt Checked
Device filter drivers are corrupt (TSSTcorp CDDVDW TS-H653N ATA Device)Device filter drivers are corrupt (TSSTcorp CDDVDW TS-H653N ATA Device)
One or more device-specific filter drivers are missing/corrupt Checked
Device is not working properly (TSSTcorp CDDVDW TS-H653N ATA Device)Device is not working properly (TSSTcorp CDDVDW TS-H653N ATA Device)
This device is experiencing a problem that is preventing it from working properly Checked
Drive is disabled (TSSTcorp CDDVDW TS-H653N ATA Device)Drive is disabled (TSSTcorp CDDVDW TS-H653N ATA Device)
The CD/DVD drive have been disabled in Device Manager Checked
Drive is not assigned a drive letterDrive is not assigned a drive letter
The CD/DVD drive is not accessible via an assigned drive letter Checked
Issues found Detection details
6 Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653N ATA Device) Not fixed
The drive is empty or the media format is not supported
Insert readable media Succeeded
Insert a readable CD or DVD into the selected CD/DVD drive
Issues checked Detection details
6 Class filter drivers are corrupt Checked
One or more class-specific filter drivers are missing/corrupt
Repair class filter drivers Not Run
Remove missing/corrupt class filter driver references
6 Device filter drivers are corrupt (TSSTcorp CDDVDW TS-H653N ATA Device) Checked
One or more device-specific filter drivers are missing/corrupt
Uninstall device Not Run
Uninstall the problem device
6 Device is not working properly (TSSTcorp CDDVDW TS-H653N ATA Device) Checked
This device is experiencing a problem that is preventing it from working properly
Rescan devices Not Run
Check for changes in available devices
Uninstall device Not Run
Assign drive letters to all drives that do not have drive letter
6 Drive is disabled (TSSTcorp CDDVDW TS-H653N ATA Device) Checked
The CD/DVD drive have been disabled in Device Manager
Enable the device Not Run
The device must be enabled before it can be used
6 Drive is not assigned a drive letter Checked
The CD/DVD drive is not accessible via an assigned drive letter
Assign drive letter Not Run
Assign drive letters to all drives that do not have drive letter
Detection details
Collection information
Computer Name: SUZY-PC
Windows Version: 6.0
Architecture: x86
Time: 5/27/2009 8:45:22 PM
Publisher details
CD/DVD Reading and Writing
This diagnostic identifies and resolves common problems that may prevent you from reading and writing CDs/DVDs
Package Version: 1.0
Publisher: Microsoft Corporation
greeneyyedgurl 0 Newbie Poster
Hello,
It looks as if some drivers are missing or corrupt for the drive.
Can you go into device manager and see if the drive is listed and if there are any exclamation marks next to it.
I suggest giving this a read.
- Let us know what you see.
hi
i went into the device manager and the drive is listed there
no exclamation points either...
i went into the regedit last pm and tried to delete the upper and lower filters and there were no filters at all
the drives were listed there also..had a hard time finding the drives but i did after 3 hours lol...
Be a part of the DaniWeb community
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.