Member Avatar for romromillys

hi guys
Black screen appears when I try to use my laptop webcam. I’ve already:

Uninstalled and reinstalled the webcam driver.
Checked privacy settings to ensure the webcam is enabled.
Checked for hardware changes.
Despite these efforts, the issue persists. I have an interview coming up and urgently need to fix this. The laptop is a Dell Latitude 9520 running Windows 10. Any suggestions would be greatly appreciated. Thank you!

Edited by romromillys
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SabaKhaaan commented: Update drivers, reset the Camera app, check BIOS settings, or use an external USB webcam. +0
Member Avatar for Reverend Jim

I'm going to offer an obvious, but probably not correct, suggestion. My laptop (ASUS) has a little slider that covers the webcam. It might not be as obvious on your laptop as it is on mine.

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