Member Avatar for Mason_8

I've been reading about the Microsoft Solutions Partner program and wanted to ask the community is it actually worth pursuing for an IT company

It looks like Microsoft has set certain performance and certification requirements that companies need to meet in order to qualify. They have categories like Infrastructure, Data & AI, Business Applications, and more.

Some people say it's just a marketing badge. Others claim it offers real benefits such as early access to Microsoft tools, better technical support, and more trust from clients.

I'd like to hear from others here:

Have you worked with or for a Microsoft Solutions Partner?

Did it make a noticeable difference in project delivery or customer experience?

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Member Avatar for rproffitt

Wrong person to ask. But it was 2 decades ago and Microsoft's support was nothing better than "did you turn it off and on again?"
This on a ERP deployment and frankly a failure in my view because it increased the amount of time we spent on the project.
Not to mention downtime as we waited for fixes and server responses times in the minutes per transaction.

Because of that experience I go "Meh" when a company has that badge.

Member Avatar for Reverend Jim

I have to say that I have had both terrible and outstanding results from MS support techs. It all depends on who you get.

commented: Microsoft doctor said "Did you turn it off and on again?" +17
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