PhilliePhan

[QUOTE=Scrubber1;1494652]My Presario R3000 laptop recently got a virus and i would like to restore the system back to factory settings. I have already backed up the files i want to keep and have been trying to work out how to do this all evening and night without success. Can anybody …

Hi TRAMPAW, A few questions: -- Are you not able to restore changes made by Bit Defender? -- What is you OS? -- Do you have a thumb drive? -- Can you get a command prompt? Since explorer.exe is protected, replacing it is a rather drawn out process. In the …

[QUOTE=MsBlkWidow;] There is no taskbar, icons, or anything. I can move the cursor, but nothing happens. The menu does not appear when I right-click, and I can not drag to form the outline of a square.[/QUOTE] I am probably off on the wrong tangent - especially if Dell support was …

[QUOTE=jkershaw06;]This only happens when I send out my newsletter pages that I've loaded into my browser. The box says that there is a problem. Internet explorer has stopped running.......[/QUOTE] My gut response is to say: Use an alternate (and better) browser such as Firefox or Opera! Of course, that doesn't …

You guys do know this is a seven year old thread, right? :)

In addition to what Rik said, you might try a different burning app. I use [URL="http://majorgeeks.com/ImgBurn_d4870.html"][B]ImgBurn[/B][/URL] and have never had a "coaster" that wasn't due to an error on my part. If you have the original recording on Hard Drive, you can use ImgBurn to create an .ISO with its …

In addition to what Judy said, try this: Download the attached [B]Look.zip[/B]. RightClick it and [I]extract[/I] [B]Look.bat[/B] from the ZIP. DoubleClick on [B]Look.bat[/B] to run it. Let it run - shouldn't take too long. A text log will pop up - please copy and paste that here for us. PP:)

[QUOTE=Techno22;] I notice that MsMpEng.exe is using up a huge amount of memory during start up process. . . . When it reaches the lower figure - which takes some time - things then start to make progress. [/QUOTE] MsMpEng.exe monitors/scans a lot of processes on boot, so there will …

[QUOTE=ZulthicEmo14;]I want to know if I can fix it or if there is any possible way to get to my CD Drive Discs without it reading.[/QUOTE] May not be worth your time to fix it since you can get a [URL="http://www.newegg.com/Store/Category.aspx?Category=10&name=CD-DVD-Burners-Media"][B]good quality replacement[/B][/URL] for under $20... -- As for getting …

[QUOTE=finmacul;]Any ideas on this one.....? S3 gel90xne;gel90xne;\??\c:\docume~1\roisin\locals~1\temp\gel90xne.sys --> c:\docume~1\roisin\locals~1\temp\gel90xne.sys [?] 2011-01-04 19:46:37 53248 ----a-w- c:\windows\system32\drivers\sst6BA.sys 2011-01-04 19:46:37 0 ----a-w- c:\windows\system32\drivers\sst6BA.tmp 2011-01-04 19:46:00 -------- d-----w- c:\docume~1\alluse~1\applic~1\nJpCf06504 [/QUOTE] Do you know what these are? At quick glance, these smell of Rootkit to me. I imagine Judy will concur.... PP:)

[QUOTE=aven2ra;] Hope someone may be able to point me in the right direction. Thanks for your time and assistance.[/QUOTE] At quick glance, there are some iffy entries in your HJT log. Please follow the steps in the linky below and post the requested scanlogs: [B][url]http://www.daniweb.com/forums/thread134865.html[/url][/B] We are a bit short …

[QUOTE=vecs;] any help would be greatly appreciated thx [/QUOTE] Please provide the requested scanlogs from the linky below: [B][url]http://www.daniweb.com/forums/thread134865.html[/url][/B] We are a bit short on volunteers - with any luck, I or another volunteer will get back to you in a timely manner. Cheers :) PP

[QUOTE=quintabelina;]Just moved and the cable/internet guy told me I have a nasty trojan called "deploy.akamaitechnologies"..... said he'd seen them before and they were very hard to get rid of, I've looked online and found many posts from people with this problem yet no concrete solutions, I need help taking if …

[QUOTE=bolzebop;] I hope you can help me out :)[/QUOTE] How do you find the stuff in the registry? (does it show on a scanner or do you go in manually?) Try this: Download [url=http://www.billsway.com/vbspage/vbsfiles/RegSrch.zip] [b][color=Blue] Bill James’ RegSrch [/color][/b][/url] Extract it to your Desktop and DoubleClick [b] regsrch.vbs[/b] -- if …

[QUOTE=Rik from RCE;]What disk are you trying to boot from? Are you absolutely sure the disk is bootable?[/QUOTE] ^^^ What Rik said + did you check BIOS settings? Hit F12 at boot and make sure settings are right to boot from optical drive. PP:)

[QUOTE=asiyaamin;] Can someone give me guidance please.[/QUOTE] Please run the tools in the linky below and post the requested scanlogs. -- Post the MBAM log where it found baddies as well, please. [B][url]http://www.daniweb.com/forums/thread134865.html[/url][/B] We're a bit short on volunteers for a bit - I'll try to check back as time …

[QUOTE=skygirl;] How can I rid my computer of this??[/QUOTE] Hi Skygirl, -- I'm assuming you've got another compy handy that you are posting from? -- Do you have a USB Flash Drive that you can use to transfer a few cleanup tools to the ill machine? If no flash drive, …

[QUOTE=hbk619;] F2 Reg: System.ini: UserInit=userinit.exe That's not been there before. Fixed that and ran a boot time scan with avast, which found nothing. Ran HT again and there's alot of services with (file missing), is this normal? Other than that laptop seems fine.[/QUOTE] HijackThis has issues with 64bit Windows and …

[QUOTE=bennyboy79;]please can someone help with the above? here is my hijackthis report: [/QUOTE] Please follow the linky below and post the requested scanlogs: [B] [url]http://www.daniweb.com/forums/thread134865.html[/url][/B] We're a bit shorthanded at the moment, but somebody will check back as time permits. Cheers :) PP

[QUOTE=Biker920;]any ideas are much appreciated as this is a last ditch effort before sending lappy off to Toshiba along with $100 U.S.[/QUOTE] Get ahold of Phoenix and see if they can help you.... for free :) Lappy can be tricky. The tried and true method used to be to remove …

Hey Rik, I found this - I imagine if you work in a shop you'd have the needed ingredients: [quote][B]- So i tried reinstalling with the my desktop and it doesn't work. It will load the os but it wont load into windows. - You can reinstall windows this way: …

[QUOTE=WarStrike;] Any other ideas before I completely open up the laptop to clean the insides?[/QUOTE] Sounds to me as though your F1 key is stuck/sticky. You could mash it a bunch of times to see if that "un-sticks" it - or shows some improvement in the frequency of the help …

[QUOTE=stressedcomp;] Do I have to go to the computer repair shop to see what's happening?[/QUOTE] Probably not. Try a [B]System Restore[/B] back to a point before the problem started. Even if that restores things to "normal," I'd suggest running MBAM as per the linky below: [B][url]http://www.daniweb.com/forums/thread134865.html[/url][/B] Cheers :) PP

Were you able to rename mdnsNSP.dll? Did you try this? [quote]Gizmo Project has created a small tool [URL="http://download.gizmoproject.com/jasmine/TurnOffBonjour.exe"][B]TurnOffBonjour.exe[/B][/URL] that turns off and removes Bonjour service. However, it will not remove the Bonjour folder from Program Files. You will still need to manually delete the Bonjour folder after restart. The reason …

[QUOTE=nitrusoxide] In addition, there were a few items in his startup tab in msconfig that looked like nasties, so I disabled them as well. [/QUOTE] I'm guessing you used msconfig to boot to safe mode as opposed to tapping F8 on boot? Did you do that? -- What happens when …

[QUOTE=Jamaican Beauty] I'm try to get my pictures and files off of here before I have to re-install Vista. Before my laptop stopped booting up it wasnt functions properly. I have a Dell XPS M1330 and it's only a year old. Can someone help me please???[/QUOTE] I will not be …

[QUOTE=boute;] Any other suggestions that might work?[/QUOTE] You might also try this tool to ID the program responsible for the problem: [B] [url]http://windowsxp.mvps.org/temp/GetOpenClipboardWindow.zip[/url][/B] Extract it from the ZIP and run it - let us know the results. Cheers :) PP

[QUOTE=Sidewalkwarrior;] What should I do now? [/QUOTE] Follow the steps in the linky below and post back with the requested scanlogs. [B] [url]http://www.daniweb.com/forums/thread134865.html[/url][/B] With any luck, somebody will be able to assist you further. Cheers :) PP

[QUOTE=rockersdash007;]title says it all.....help me clear what startup files i need and what i dont!! thanks[/QUOTE] Honestly, you could dump ALL of those, if you wanted. Only you know which of them you "need." You could run HijackThis and remove them all and try that for a bit and see …

[QUOTE=frimpage;1425360]while looking through my computer I discovered that Vista has doubled all my photos, and put them in a hidden folder for each picture why is this happening and how do i stop it from happening again?[/QUOTE] This is an issue with Vaios. If your compy is a Vaio, check …

[QUOTE=donut166;1406935]help :([/QUOTE] Are you able to burn an ISO to CD? If so, burn each of these onto CDs: [B][url]http://www.thecomputerparamedic.com/files/rc.iso[/url] and on another CD [url]http://www.ubuntu.com/desktop/get-ubuntu/download[/url][/B] If you can do this, then we can take a whack at the problem. Cheers :) PP

[QUOTE=Karamela;]Every time I start my PC the following message appears: "Error loading yiso.ero. The specified module could not be found". I don't know how to fix it.[/QUOTE] Please follow the steps in the linky below and post the requested scanlogs: [B][url]http://www.daniweb.com/forums/thread134865.html[/url][/B] That way we can make sure all the baddies …

[QUOTE=kettennis;1416933] I recently got a virus which will not let me run any of my programs. [/QUOTE] -- What rogue product are you asked to install? -- What is your OS on infected compy? -- Are you able to boot to Safe Mode? (tap F8 at startup) -- If so, …

[QUOTE=up the creek] So, is there any way to roll this sucker back and make the stupid CD that I should have made when I bought this thing?? Or, am I truly UP THE CREEK???[/QUOTE] You may well be up the creek..... --- We can try a few things. First, …

Did you look at this? [B][url]http://support.microsoft.com/kb/156669[/url][/B] [quote] The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are …

[QUOTE=NO_CLU_NADA_ZIP]oops sorry to have "piggybacked'... Like I said, I don't know much about this. I will try to figure out how to start a new thread... Thanks for your help.[/QUOTE] No worries :) We split you off into your own thread. Please complete the steps in the linky that Judy …

[QUOTE=robertpark;] Now download the program provided and your dll problem will get fixed...no need to run the scan.[/QUOTE] Running a registry cleaner to "fix" this is not a good idea. Could very well cause more problems than it fixes. Better options would be to reinstall the application / drivers or …

[QUOTE=Moggie moonshin]I have the same problem and none of the above solutions cured it. The 'Common' folder contains drivers for the HP 6110 printer. Moggie moonshin 5th. Nov[/QUOTE] Please download and run [B][URL="http://www.trendmicro.com/ftp/products/hijackthis/HijackThis.exe"]HijackThis v2.0.4[/URL][/B] - You can put it on your desktop. Normally, it shouldn't go there, but for our …

[QUOTE=PCSAWICK829]well, it was worth a shot. thought someone would be interested in opening up an xbox 360 machine and doing some work on it. thanks.[/QUOTE] Sorry - I never saw this thread. A guy who owns one of the support sites I used to moderate does this. You could send …

[QUOTE=ceegarman;307567]how did u get it fixed?[/QUOTE] This message occurs when a "run key" still exists in the registry for an item that has been removed from your machine. In this case, you would just "fix" it with HJT to remove the key from the registry. If you still have Mywebsearch …

[QUOTE=tb01;1380796] ....... I do hope 'smartfart' returns with the howto suggested above. Understanding the large effort required, let me be the first to say 'THANK YOU' in advance! Thank you. [/QUOTE] Hi Tom, You ought to be able to find a number of guides to do this floating on the …

[QUOTE=crunchie]I was waiting for it :)[/QUOTE] Me, too ;)

[QUOTE=gunny;1385484] I know that there are procedures and protocols to be followed. And in my haste I did not follow them. As a Marine I should know better. Therefore I will offer NO excuses. Rather I will just apologize and will never again do so.[/QUOTE] That might be a bit …

In addition to Gerbil's suggestion, you might want to try [URL="http://www.seagate.com/www/en-us/support/downloads/seatools"][B]SeaTools[/B][/URL]. Seagate has a good walkthrough: [B][url]http://www.seagate.com/staticfiles/support/seatools/user%20guides/SeaTools_for_Windows.EN.pdf[/url][/B] Best Luck :) PP

@nocindy - I split you off into your own thread. What issues are you having with your compy? PP:)

[QUOTE=Den.]I'm trying to help a friend with a problem.. . . . You may assume that full AV scans have turned up nothing. Thanks.[/QUOTE] I haven't used IE in years, so probably can't be much help. Just wanted to pass along a couple helpful links: [B][url]http://support.microsoft.com/kb/318378[/url] [url]http://support.microsoft.com/kb/923737[/url] --> This may …

[QUOTE] Malwarebytes will not update and it seems clear that this step was important. I asked them for help and got some instructions about going to some hidden files but the tab for "show hidden files is not available. . . .[/QUOTE] Are you able to run Malwarebytes' Anti-malware? If …

[QUOTE=justkiddingyou]i have the same problem and i pretty much know ABSOLUTLY FOR A FACT that it is C:\WINDOWS\system32\svchost.exe because that is the only odd one out that i have! i have tried multiple times to delete it but it says that it cannot be deleted! [/QUOTE] Say what now? [B]C:\WINDOWS\system32\svchost.exe[/B] …

[QUOTE=zgahi47;1368002]please let me know what I can delete without causing problems. my machine is running slow and I run ESET security and have run spybot but am sure there are other grimlins in my machine [/QUOTE] Most BHOs and 04 startups can be removed without problem. -- Have you run …

Hi Matt, Have you tried [URL="http://www.computerhope.com/issues/ch000626.htm"] loading the Last Known Good Configuration[/URL]? PP :)